Hospitality Daily Podcast

In this episode, Sloan Dean , CEO of Remington Hospitality , shares insights on how AI and automation are transforming the hotel industry, the future of back-of-house operations, and the importance of learning from other industries to spark innovation in hospitality. Check out our other episodes with Sloan here . A few more resources: If you're new to Hospitality Daily, start here .  You can...

In this episode, Sloan Dean , CEO of Remington Hospitality , shares insights on attracting millennials and Gen Z to the hospitality industry, rethinking benefits, and building loyalty through mentorship-driven career paths. Check out our other episodes with Sloan here . A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comme...

In this episode, Sloan Dean , CEO of Remington Hospitality , shares insights on building a people-first hospitality company, the importance of food and beverage, and the benefits of smart growth over rapid scaling. Check out our other episodes with Sloan here . Read: Culture Creates Room To Thrive At Remington Hotels A few more resources: If you're new to Hospitality Daily, start here .  You...

In this episode, Kara Bartelt , General Manager at The Hoxton, Downtown LA , shares insights on the role of hotels in urban revitalization, the challenges and opportunities in the hospitality industry today, and the importance of community engagement. Learn more about Hotel Caring from the California Hotel & Lodging Association (CHLA). Also, see these other episodes with Kara: Engineering Trai...

In this episode, Donte P. Johnson and Jason Bass share the story and message behind Impact Hospitality  and their new book of the same name published by Kendall Hunt. See our other episodes with Donte and Jason: Culture creates a feeling and sends a message We have a boring problem, not a staffing problem Dress codes, grooming standards & creating a welcoming culture DEI needs to be a baseline...

In this episode, Michiel Bakker , President and CEO of the Culinary Institute of America , shares insights on the essence of hospitality, the difference between service and hospitality, and how the industry might evolve in our increasingly digital world. A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest su...

In this episode, Michiel Bakker , President and CEO of the Culinary Institute of America , shares why he's so excited about shaping the future of culinary and hospitality education. A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from...

In this episode, Michiel Bakker , President and CEO of the Culinary Institute of America , shares insights from his 12-year journey leading workplace programs at Google and how he applied his hospitality background to transform Google's workplace experience. A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or...

In this episode, Michiel Bakker , President and CEO of the Culinary Institute of America , shares insights on the pivotal role of food and beverage (F&B) programs in enhancing guest experiences in hotels, the brand differentiation strategies at Starwood, and the leadership dynamics in scaling F&B operations. A few more resources: If you're new to Hospitality Daily, start here .  You c...

In this episode, Michiel Bakker , President and CEO of the Culinary Institute of America , shares his journey through the hospitality industry, pivotal career moments, and the lessons he's learned along the way. A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summar...

In this episode, Judith Cartwright , Founder & Managing Director of Black Coral Consulting , shares creative and practical strategies to drive revenue and profits in hospitality today. See Judith's ebook: " Asset Management with a Commercial Lens " A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments...

Josiah Mackenzie shares a personal update and changes coming to Hospitality Daily. Read more here and see the links here A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for...

In this episode, Steve Turk , founder of The Hospitality Mentor , shares insights from his new book " Hospitality Unlocked ." Listen to Steve's conversation with Santiago Rodriguez . A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable in...

In this episode, Lori Mukoyama , Global Hospitality Leader, Design Director, and Principal at Gensler , shares insights and observations about the future of hospitality design. Read Gensler's  2025 Design Forecast A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summ...

In this episode, Michael Levie explains the importance of communication and openness in leadership, and how it has contributed to the success of citizenM and other things he has achieved over his career. If you enjoyed this, you may also enjoy these episodes with Michael: The Moments That Made Me: citizenM's Michael Levie Shares His Story The citizenM Founding Story (And What It Teaches Us To...

In this episode, Michael Levie shares his insights on innovation, the importance of "importing" ideas and skills from elsewhere, and his vision for what the future of hospitality might look like. If you enjoyed this, you may also enjoy these episodes with Michael: The Moments That Made Me: citizenM's Michael Levie Shares His Story The citizenM Founding Story (And What It Teaches Us...

In this episode, Tim Wiersma , founder of Revenue Generation , and Dan Skodo l, the company's vice president of data science and analytics, share insights on the current state of revenue management in the hospitality industry, the transformative potential of AI, and the importance of focusing on profitability over occupancy metrics. Also see:  Article from Tim: Enhancing Hotel Profitability:...

In this episode, Michael Levie , co-founder and former Chief Operating Officer of citizenM, shares his insights on effectively working with technology partners to create innovative solutions and maximize impact in hospitality. If you enjoyed this, you may also enjoy these episodes with Michael: The Moments That Made Me: citizenM's Michael Levie Shares His Story The citizenM Founding Story (An...

In this episode, citizenM co-founder Michael Levie shares insights into the innovative strategies and operating approach that has driven the company's success. If you liked this, you may also like these episodes: The citizenM Founding Story (And What It Teaches Us Today) The Moments That Made Me: citizenM's Michael Levie Shares His Story A few more resources: If you're new to Hospit...

In this episode, Michael Levie , co-founder of citizenM, shares the story of how the innovative brand began, the challenges they faced, and the unique strategies that set them apart in the industry. A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable i...

In this episode, Michael Levie shares his journey from a young hospitality enthusiast to a leader (including co-founding citizenM), his experiences with technology in hospitality, and his advice for aspiring hoteliers. A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summ...

In this episode, Anthony Torres , one of the hospitality industry's top food and beverage leaders, shares insights on creating standout food and beverage concepts, emphasizing the importance of working with specialists and maintaining concept integrity. More episodes with Anthony:  Lessons from Starwood, Kimpton, and IHG in F&B Leadership Why Hotel F&B is the Ultimate Creative Canvas...

In this episode, Anthony Torres , one of the hospitality industry's top food and beverage leaders, shares essential tactics for keeping your property top of mind, from creating hyper-local strategies to leveraging partnerships with influencers and local businesses. More episodes with Anthony:  Lessons from Starwood, Kimpton, and IHG in F&B Leadership Why Hotel F&B is the Ultimate Crea...

In this episode, Anthony Torres , one of the hospitality industry's top food and beverage leaders, shares how he helped drive revenue growth at the Grand Wailea  by listening to his team and his guests. More episodes with Anthony:  Lessons from Starwood, Kimpton, and IHG in F&B Leadership Why Hotel F&B is the Ultimate Creative Canvas How Personal Development Transformed My Hospitality...

In this episode, Chris Bowling , Head of Digital and Consumer Marketing at BWH Hotels Great Britain , shares insights on the importance of direct bookings, the role of OTAs, and the impact of AI on the hospitality industry. Read Chris' newsletter, The Hotel Hype . A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, commen...