Hospitable Hosts

In this Hospitable Town Hall, the team discussed various updates and features, including the automated inbox initiative, new AI features, and the launch of a new Chrome extension called Directo. Upcoming features for the Mogul plan, including AI-powered adjustment handling, customizable statements and invoices, and owner portals, were also covered. Sleep easy, host confidently with Hospitable.   A...

Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase . We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells. To get in touch with Shiven and get a copy of the Upsells Script, book a t...

Hospitable hosts Tracey and Aahil are short-term rental property managers in Ontario, Canada. In today’s episode, we discuss how Hospitable has helped them grow their property management business, the joys and challenges they face, how they choose which property owners to work with, and their advice on how owners should choose their property manager. Check out the case study we did about one of Tr...

In this Hospitable Town Hall, the team discussed updates on smart device integrations, including the launch of a thermostat integration and an increase in the number of free device connections available per active property. Also announced were new features for managing Booking.com reservations, improvements to the mobile app's connectivity and navigation, and the introduction of Stripe Link as a p...

Welcome back to the Hospitable Hosts podcast! The world of short-term rentals is constantly evolving, and insurance is no exception. Today, we have Darren Nix, Founder and CEO of Steadily , here to help us navigate the STR insurance landscape in 2025 and beyond. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and protect you...

Welcome back to the Hospitable Hosts podcast! In this episode, we're diving deep into the world of STR cleaning with Brooks Sparks of Turno , to learn how a top-notch cleaning strategy can unlock more bookings, better reviews, and a more profitable business. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and protect yoursel...

The Hospitable team discusses the company's new roadmap for 2025, focusing on becoming a leading property management software provider in the short-term rental industry with an emphasis on AI integration and connectivity initiatives. The team highlights plans to enhance their product offerings, including improved listing management, dynamic pricing, expense management, and the introduction of a ma...

Join us as we sit down with Josh Baldovino, a real estate investor who juggles multiple roles with remarkable success. By day, he's a Marketing Manager for a California winery, but his entrepreneurial spirit doesn't stop there. Josh also runs his own marketing agency and manages an impressive real estate portfolio, including a 111-unit apartment complex, 8 long-term rentals, and 4 short-term renta...

Welcome back to the Hospitable Hosts Podcast! Today, we're diving deep into the world of short-term rentals with a true expert in creating unforgettable guest experiences. Joining us is Steph Weber, founder of The Weber Co , a company that helps hosts transform their properties into sought-after destinations through strategic branding, impactful design, and savvy marketing. Steph is also a hands-o...

This episode of the Hospitable Hosts podcast features Sally Henry, Vice President of Business Development at Key Data. Sally will provide a deep dive into the latest short-term rental (STR) trends in Australia, sharing key data insights that can help property managers, investors, and hosts better understand the market dynamics. The discussion will focus on how to leverage data to make informed dec...

In today’s episode of the Hospitable Hosts podcast, we’re talking to Jeffrey Cottle, Senior Attorney at Anderson Business Advisors. Jeff and Miles dig into some key tax topics for short-term rental hosts in the US including how to decide on a business structure, how to maximize tax deductions, and some of the challenges that come with managing rentals across multiple states. Tax and Asset Protecti...

Today we're joined by Grace Gudenkauf, a real estate investor who took a leap of faith in 2021, leaving her engineering career to build a thriving rental business (including short, mid, and long-term rentals). Now owning and self-managing over 25 units across multiple states, Grace is a master of remote management and a champion for women in real estate. She's here to share her incredible journey,...

Welcome to today's episode of the Hospitable Hosts podcast with Founder and CEO of Boostly , Mark Simpson. Mark is a stand-out professional in the industry, having worked in hospitality (across various roles) for decades, and understands the everyday challenges of hosts. In today's episode, Mark guides us through 6 tips to help you grow direct to be 65% of your bookings. Sleep easy, host confident...

In this episode, we sit down with Jeff Usner, founder of STR Digital and a successful short-term rental host . Jeff shares his journey into the world of vacation rentals, highlighting the challenges he faced and how he overcame them with the help of Hospitable. Discover how Jeff leverages Hospitable's features to manage his diverse portfolio, maximize direct bookings, and streamline his operations...

Join us for a fascinating conversation with Ethan Brown, a Sunshine Coast host who loved Hospitable so much, he joined the team! Ethan shares his journey from clueless newbie to automation-savvy host, revealing how Hospitable transformed his business and allowed him to manage his properties remotely while traveling Australia in a caravan with his wife and dogs! Discover how Ethan's firsthand exper...

This episode of Hospitable Hosts dives deep into the world of co-hosting with a unique twist! Join us as we chat with Kevin, a member of the Hospitable customer support team, and his wife Natalia, who were successful Hospitable users before Kevin joined the company. Kevin and Natalia share their inspiring journey of becoming co-hosts, revealing the secrets to their successful partnership. Sleep ea...

Welcome back to Hospitable Hosts! Today we're diving into the dark side of short-term rentals – the horror stories that keep hosts up at night. But don't worry, we've also got the solutions. Joining us is Melissa Bernardo from Alertify to talk noise, smoke, and how to protect your property. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across book...

Welcome back to Hospitable Hosts! In this episode, we are discussing a great success story. Ekabo Home has made a name for itself in Atlanta, Georgia’s short-term rental industry, thanks to its founder, Niyi Adewole, and his vision for combining property appreciation with cash flow generation. Starting with just one rental property in April 2021, Ekabo Home has grown into a thriving property manag...

Welcome back to the Hospitable Hosts podcast! Today, we're diving deep into the world of DSCR loans – a powerful financing tool for short-term rental investors. We're thrilled to have Jeff Ball, the CEO of Visio Lending , here to guide us through the ins and outs of DSCR, sharing his expert insights to help you make informed decisions for your rental portfolio. If you enjoy this episode, don’t for...

Welcome back to the Hospitable Hosts podcast! Today, we're diving into the exciting world of direct bookings. We're thrilled to have Gil Chan, the CEO and Founder of CraftedStays , here to share his expertise on how to create a high-converting direct booking website. If you enjoy this episode, don’t forget to like, review, and/or subscribe to the Hospitable Hosts podcast to show your support! Slee...

Today on Hospitable Hosts, we have a unique story about a Hospitable employee who turned host himself so that he could better understand the challenges that hosts face. Tune in to hear Toby's story of going from being a Hospitable team member to an entrepreneur and the valuable lessons he learned along the way. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your...

In this episode of the Hospitable Hosts podcast, we are joined by Jodi Bourne. Jodi is a vacation rental business and marketing coach, educator, and website designer, with a rich background in business management, brand messaging, digital marketing, and customer service across various industries, focusing on tourism and vacation rentals since 2014. Jodi's passion for tourism and hospitality shines...

In this episode of the Hospitable Hosts podcast, we are thrilled to have Jenn Boyles join us. Jenn is a seasoned expert with over 20 years of experience in design and marketing, and more than a decade as a holiday rental owner. She is dedicated to helping short-term and vacation rental property managers, owners, and hosts build and grow their businesses independently, without over-relying on onlin...

This podcast episode invites vacation rental expert Conrad O’Connell to share his insights with Hospitable Hosts on getting started with marketing your direct booking website. Conrad O’Connell has been a thought leader in vacation and short-term rental marketing space for over a decade. In 2016, he founded BuildUp Bookings, a marketing firm laser-focused on providing industry-specific insights and...

In this episode, we dive into the inspiring journey of Brandon Christensen, an Airbnb Superhost who, alongside his wife Cassie, transformed a vacant log cabin in the heart of the Pocono Mountains into a thriving short-term rental. Brandon shares the highs and lows of the 16-month renovation process, the unique challenges of managing a property from a different state, and how their passion for trav...