Hospitable Hosts

On this episode of the Hospitable Hosts podcast, our guest is Dylan Williams, CEO of Welcome Screen . We discuss Welcome Screen's innovative digital guest experience platform designed for vacation rentals.  We also covered the journey of creating Welcome Screen, its benefits for enhancing guest experiences, personalization options, unique customer feedback, challenges in product development, integ...

In this episode of the Hospitable Hosts podcast, we took a little trip to the South of France with Oihan Campandegui. Oihan shares his journey from working in hospitality to managing a successful real estate business in the South of France. He discusses the challenges and growth he experienced, the importance of technology in streamlining operations, and his future plans for expansion. Oihan empha...

This Town Hall meeting focused on operational updates and new features for Hospitable's platform. The team demonstrated new AI-powered features for issue tracking and cleaning checklists, and announced a marketplace integration for cleaner management and real-time tracking capabilities. The discussion concluded with updates on upcoming community events, marketplace infrastructure development, and...

We've got a special episode of the Hospitable Hosts podcast this week. Hospitable's CEO, Pierre-Camille Hamana, interviews Derrick Agyiri, Co-Founder and CFO of Cleanster, introducing Hospitable Marketplace. They discuss the challenges of cleaning in the short-term rental market and how Cleanster aims to revolutionize the cleaning service industry. They explore the marketplace model, quality contr...

In this episode of the Hospitable Hosts podcast, our guest is Abby Grous from the Hospitable product management team. We chat about the importance of direct bookings for hosts, the benefits of taking control of bookings, the unique features of Hospitable Direct, and the latest product updates.  Abby shares insights on how hosts can get started with direct bookings, the advantages for both individu...

This Hospitable Town Hall covered updates on various platform features and integrations, including connectivity improvements, property management systems, and design interface modifications. Multiple team members presented progress on direct booking capabilities, pricing features, and AI-powered tools, while addressing specific user questions about tax remittance, security deposits, and invoice ge...

In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces. He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the unpredictability of the market and the need for a...

In this episode of the Hospitable Hosts podcast, we chat with Emily Tungala, a Senior Product Manager at Hospitable, about the Mogul offering designed for short-term rental hosts.  Emily shares insights into the challenges faced by hosts, the diverse audience that benefits from Mogul, and her personal experiences as a host using the platform. The conversation highlights how Mogul streamlines opera...

In this Hospitable Town Hall, the team reviewed the launch of an automated security deposit product and presented results from Hospitable's dynamic pricing tool, which has shown significant improvements in occupancy and revenue rates. Hospitable also demonstrated new calendar rule set features and product updates across various platforms, and discussed future feature releases. Sleep easy, host con...

In this episode of the Hospitable Hosts podcast, we welcome Brendan Thompson, entrepreneur, real estate investor, and Co-founder of Oikos Property Ventures . Brendan manages 27 short-term rental properties and uses Hospitable to streamline operations. Brendan shares his unique journey into the short-term rental space, starting with his background in the non-profit world, then developing software f...

In this episode of the Hospitable Hosts podcast, Waigwa shares his journey from a single-room rental in London to managing over 20 properties. He discusses the evolution of his business, the challenges of maintaining high standards in guest experiences, and the importance of building trust with property owners. Waigwa emphasizes the need for patience and consistency in the short-term rental market...

At this Hospitable Town Hall, the team reviewed the evolution and success of the company's direct booking product, Direct Premium, which has seen significant growth since its launch in 2023. Hospitable introduced new multilingual features and discussed upcoming improvements, including branded emails, security deposits, and expanded regional availability. Sleep easy, host confidently with Hospitabl...

In this episode of the Hospitable Hosts podcast, we chat with Josh Difani, Licensed Realtor and Owner of Hidden JEM Hosting , offering full-service property management in Northeast Oklahoma, Northwest Arkansas, and Kansas City, KS. With over a decade of experience in real estate investing and sales, Josh specializes in selling real estate and managing short-term rentals for clients who want to mak...

In this episode of the Hospitable Hosts podcast, Robert and Nicole from Wandermore Hosting share their journey of co-hosting 19 properties across the US. They discuss the challenges and strategies of managing properties remotely, the importance of guest communication, and the technology tools that help streamline their operations. They also delve into their process of finding and vetting property...

This Hospitable Town Hall covered various aspects of the company's operations, including new hires, product updates, and upcoming events. A significant focus was placed on the redesign and enhancement of the guest portal, aiming to improve user experience, security, and functionality. The team also discussed new features such as upsells and security deposits, as well as upcoming workshops and comm...

On this episode of the Hospitable Hosts podcast, we're joined by Ryan Dumka and Sarah Crawford of Desert Concierge Management. They've scaled their short-term rental business to over $3 million in booking revenue. And they're here to share what it really takes to grow, automate, and thrive in this industry. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your cal...

Today’s guest is Ehab, the powerhouse behind Rehab with Ehab —an academy that’s helping short-term rental hosts level up their game. He’s not just an educator; he’s a hands-on property manager who knows what it takes to build and scale a thriving STR business. In this episode, we talk about how he got started, the lessons he teaches his students, and how tools like Hospitable help him streamline o...

In this Town Hall meeting, the Hospitable team introduced a new Owner's Portal feature designed to improve communication and transparency between property managers and their owners, with demonstrations of its key functionalities, including statement customization and KPI tracking.  The team discussed various platform updates and improvements, including dynamic pricing strategies, guest verificatio...

On this Hospitable Hosts podcast episode, our guest is Amy Servis. She's a Hospitable customer on the Mogul Plan, and a property manager hosting in the Poconos area. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get 25% off you...

On today's episode of the Hospitable Hosts podcast, we are speaking with Libby Ross of Co-Host Oklahoma . Libby is a Mogul plan user with 40+ properties. She's here to tell us a lot more about her experience going into hosting and her experience with Hospitable. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and protect you...

In this Hospitable Town Hall, the team introduced a new format focusing on single themes for each upcoming Town Hall. This time, the Hospitable team focused on AI features, particularly the AI Copilot voice command system for managing bookings and guest information.  Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and protec...

On this episode of the Hospitable Hosts podcast, we are joined by Joanne Whitby-Lee, Area Manager at Booking.com. Joanne is responsible for the leadership of teams across Australia and oversees the management of Booking.com's accommodation partners.  We discussed Hospitable’s integration with Booking.com, and how that makes it easier than ever for hosts to list and manage their properties on Booki...

On today's episode of the Hospitable Hosts podcast, our guest is David Hillar from Casa Co-host located in Toronto, Ontario, Canada. We're going to hear a bit more about how David has grown his business and how he became an investor in Hospitable as well as a customer. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and prot...

At this Hospitable Town Hall, the team shared updates on various product features, including payment solutions, rental agreements, and a new guest ID verification system, along with the launch of a private pilot for a security deposit feature. The meeting covered upcoming integrations and community updates, with discussions about the guest portal's development and future improvements, including ho...

What does it take to evolve from one of Airbnb’s very first hosts to running a thriving short-term rental business with a growing portfolio of luxury properties? Erika Sampaio, founder of Manage This Home, joins us to share her remarkable 16-year journey in hospitality—from navigating the chaos of early OTA management, to pivoting during the pandemic, to building a resilient, guest-first brand in...