Hello OSCM

Most companies claim they run S&OP — but only a few actually get results. Why? In this episode, Dr. Shovella Santy Alrosjid breaks down the real reasons S&OP often fails: unreliable data, siloed teams, forecast-as-target behavior, and leadership that doesn’t commit. Through real on-ground stories, she reveals the turning points that finally make S&OP work — when teams align, decisions...

Quality issues in supply chains rarely show up as damaged goods. Most of the time, they appear silently—through wrong data, miscommunication, delays, rework, unnecessary handling, and bad decisions. In this episode, Dr. Shovella Santy Alrosjid breaks down the hidden Cost of Quality and how it quietly drains margin from day-to-day operations. Practical, real, and industry-proven — this is a must-li...

Many organizations run Lean programs to improve efficiency — yet still struggle with rework, defects, and warranty costs. In this episode, Dr. Shovella Santy Alrosjid explores how Lean and the Cost of Quality are deeply connected. Discover how world-class companies like Toyota and Danaher build quality into their processes, not just inspect it at the end — and whythis mindset is key to sustainable...

Great supply chains don’t depend on tools — they depend on people who care. Learn how Lean leaders inspire continuous improvement, empower their teams, and make efficiency part of everyday life. Because real Lean isn’t about cutting costs. It’s about unlocking potential.

Lean isn’t just about cutting costs — it’s about adding value. Every unnecessary movement, extra stock, or ignored idea from your team… it all adds up to waste. Tune in to discover how small improvements can transform your entire supply chain performance. Because great supply chains aren’t about speed — they’re about flow.

In today’s business world, we talk about speed, automation, and efficiency — but rarely about service . Yet, service is what gives every supply chain its soul. No matter how good your product is or how efficient your process runs — without a spirit of service, it’s just a machine without life. And machines are easily replaced. In this episode, Shovella Santy Alrosjid brings a fresh reflection on w...

You can’t teach someone who thinks they already know everything. You can’t help someone who’s too proud to ask. And you can’t lift someone who believes they’re already at the top. In this episode of Hello OSCM , Dr. Shovella Santy Alrosjiddives deep into the mindset that separates innovators from imitators — humility and curiosity. Discover why true leaders never stop learning, how ego silently ki...

Company culture is like DNA — it shapes how teams work,collaborate, and even how the supply chain performs. Some cultures are overly dominant, others feel like family, and some are highly competitive. How does the culture in your workplace affect your team and supply chain performance? Let’s dive deeper in this episode.

Guest: dr. Yenny Gunawan Horas – Finance & HR DirectorPT. Bintang Internasional What if your biggest supply chain problem isn’ttechnology, but company culture? In this episode, we explore how everyday workplace values—discipline, collaboration, and transparency—directly impact supply chain performance. Featuring insights from a retail business owner with dozens of stores across Indonesia.

Sometimes success is not about titles or positions, but about the impact you leave on others. This episode is not about frameworks or theories—it’s about my personal journey. How I went from searching for purpose, leaving behind a stable career, to building OSCM Indonesia and bringing GInI Indonesia Center to life. A story of learning, resilience, and the desire to share and make an impact.

Supply chains don’t just move products, they move information. When that flow breaks down, the results can be shocking: radioactive shrimp exports, Toyota’s billion-dollar recall, and empty shelves during COVID-19 panic buying. In this episode of Hello OSCM dives into real cases of information failure, and how modern tools like IoT, blockchain, and AI can fix the problem.

Recurring problems in supply chain often feel like playingwhack-a-mole: you fix one today, and another pops up tomorrow. The real issue? We often fix the symptoms, not the root cause. In this episode of Hello OSCM unpacks the 5 Whys Analysis —a simple yet powerful method to dig deep, uncover the real cause, and create lasting solutions in supply chain management. Whether it’s a late supplier deliv...

Guest: Rangga W. Primanto - Head of Supply Chain & Logistics at Indofood International Ops Many people think they’re analytical, but in supply chain,the truth often says otherwise. In this episode of Hello OSCM , we talk with Rangga W. Primanto about what analytical thinking really means, why jumping to solutions can be dangerous, and how to train this skill to make better decisions. From real...

In supply chains, products don’t move on their own — information moves them. In this episode, we unpack why the flow of information is the real driver of goods, services, and cash flow across industries. From a shoe factory to global shipping lanes, discover how a single delay or mismatch in information can lead to stock piling up, ports getting clogged, and costs skyrocketing. Learn from real-wor...

In law, abolition means dropping the charges, and amnesty means forgiving the penalty. But did you know the same dynamics happen in supply chains every day? A supplier almost penalized for late delivery but later proven not at fault → abolition. A team clearly at fault but forgiven to protect a bigger goal → amnesty.

Why do companies like Schneider Electric, NVIDIA, and Cisco top the Gartner Supply Chain Top 25 list? In this episode, we break down Gartner’s 2025 rankings from Return on Physical Assets to ESG, Agentic AI to Autonomous Operations and explore what it takes to build a world-class, future-readysupply chain. Learn how innovation, sustainability, and human capital combine to drive performance. Tune i...

More than 1 million university graduates enter the Indonesianworkforce each year — but over 40% of them still struggle to land a credible job within their first year. Why is that? In this episode, we break down the real-world expectations of today’s industry. Learn what companies actually look for beyond academic scores, from innovation and operational excellence to the critical role of supply cha...

In today’s fast-paced supply chain environment, collaboration often involves multiple generations, from Baby Boomers to Gen Z. But how do you communicate effectively when each generation has its own unique style, tools, and expectations? In this episode, we explore:✅ The communication traits of each generation✅ Real-world communication breakdowns in supply chain operations✅ Practical strategies...

Airbus delays delivery by up to 3 years due to supply chainbottlenecks. A giant grounded by inefficiency. But what does that mean for the rest of us? In this episode of Hello OSCM , Shovella Santy Alrosjidtakes you inside the world of supply chain performance—how it's measured, why it matters, and what happens when we get it wrong. Learn how effectiveness (meeting customer needs) and efficienc...

Every year, 1.5 million university graduates in Indonesia enterthe workforce—but only a fraction find jobs in the formal sector. Are we truly lacking job opportunities, or are we missing the right doors to enter? In this monologue episode, Shovella Santy Alrosjid breaks down the real data behind graduate unemployment, and reveals a promising path that many overlook: a career in supply chain. Disco...

Building innovation, especially in family businesses, is not without challenges. Old identities meet new visions, often becoming obstacles to innovation. Innovation does not have to throw away old identities, it can actually strengthen them. In family businesses, innovation must be accompanied by cross-generational communication. "Values" are the foundation of innovation that are invisib...

We will discuss what happens behind the scenes, inside the company, from the planning process, production, to distribution of the iPhone. Imagine you are part of the supply chain team at an iPhone assembly company like Foxconn. Well, behind every iPhone you hold, there are hundreds of structured steps. And the supply chain works from: PLAN – SOURCE – MAKE – DELIVER – RETURN - ENABLE. These are the...

The supply chain is all the processes from start to finish, from the time the raw materials are mined from the earth, until the finished product reaches your hands. Why can an iPhone designed in California be purchased in Indonesia, sometimes even faster than a package of food from a local market? The supply chain manages all of that like a big orchestra, many instruments, many musicians, and must...

The Kara coconut milk shortage is not just a production issue—it reflects the complexity of the coconut supply chain. We need adaptive, collaborative, and data-driven supply chain management. And hopefully, in the future, there will be no more coconuts wasted due to excess… or shortages due to mismanagement of supply. The Kara coconut milk phenomenon could be a A Wake-Up Call for Agri-Industry.

Indonesia's e-wallet must move from being a "simple payment tool" to a "financial lifestyle platform" that is personalized, integrated with the community, and encourages literacy. Those who dare to break out of the old pattern and focus on real added value will win in the next decade.