Heat Networks With Chirpy Heat

Ofgem heat network registration might sound like a simple compliance exercise, but as many housing providers are discovering, the reality is far more complex. In this episode of Heat Networks with Chirpy Heat, we’re joined by Sam Lawrenson to unpack what’s really involved in getting registration right. Drawing on hands-on experience supporting housing associations and local authorities, Sam shares...

In this episode of Heat Networks with Chirpy Heat, we’re joined by Charlotte Witso, Head of Heat Networks Policy at Citizens Advice, to explore one of the most important and evolving areas in the sector: fair pricing. With new consumer protection regulations now in force, this conversation is packed with practical insight for housing providers looking to ensure their tariffs, billing and communica...

In this episode of Heat Networks with Chirpy Heat, we are joined by Millie Hurault, Client Relationships Consultant at Chirpy Heat, to explore how housing providers can get their heat network priorities right for the 2026–27 financial year. The conversation builds on Chirpy Heat’s recent free webinar on the same topic, where housing providers shared their experiences, concerns, and practical quest...

In this episode, Chirpy Heat Director and Co-Founder, Will Routh, talks about Chirpy Heat’s B Corp journey – and the opportunity it has provided for a sharpened focus on internal and external areas of positive impact. Will also talks about his experience running a portfolio of heat networks and in the social housing sector and how that fed into the creation of Chirpy Heat.

In this episode, we’re joined by Jon Lenton, Regulatory Director at the Energy Ombudsman, to discuss the new dispute resolution regime for heat networks in social housing, which started on 1st April 2025. We explore what has changed for housing providers, why the changes were introduced, and the practical steps operators need to take to stay compliant. Jon shares insights on registering with the E...

  Chirpy Heat’s Director of Delivery, Josh Davis, explains how housing providers can begin their heat network compliance journey by breaking it into four stages: understanding and planning, reviewing portfolios and data, assessing policies and processes, and aligning tariffs with regulations. With new rules starting 27th January, the key message is to start early and build strong data foundations...

Ben Guest, the new managing director of Chirpy Heat, discusses his extensive background in the energy sector and his first 10 weeks at Chirpy Heat. He reflects on seeing businesses through stages of rapid growth and the housing sector's challenges navigating new regulations. Ben also chats about what he likes to do outside of work and a very unique Christmas tradition. 

In this conversation with Chirpy Heat Director of Client Relationships, Chris D'Arcy, we discuss how optimising a heat network could save housing providers significant sums, the kinds of issues bringing efficiency down and the benefits of bringing efficiency up.