Hearts of Excellence

Tim Huff spent a decade in banking before making an unexpected move into long-term care. Today, he oversees facility acquisitions at Majestic Care, but the person who has shaped his leadership most was never a boss or mentor. It was his grandmother, Mimi. In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Tim Huff, Regional Director of Operations of Acquisitions, to explo...

Jordan Vinson started as a CNA. Years later, she walked back into that same facility as its executive director. Now VP of Operations at Majestic Care, she has a message for everyone working the floor right now. In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Jordan Vinson, a VP of Operations who started her career as a CNA and eventually returned to that same facility...

What makes healthcare leadership more than just a role? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Sarah Schacher , Chief Human Resources Officer at Majestic Care and Bluegrass Consulting Group . With over 20 years in healthcare, Sarah shares her journey from supporting vulnerable populations to leading HR initiatives that empower frontline care teams. Together, t...

What makes long-term care more than just a job? In this episode of Hearts of Excellence, host Chelsey Gheyara  and Majestic Care CEO  Paul Pruitt  sit down with two leaders in the senior living industry, Shannon Ammerman and Sarah Davis . With decades of combined experience in long-term care, Shannon and Sarah share their insights into the rewarding yet challenging work of supporting seniors and t...

What makes long-term care more than just a job? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Payton Nienaber , Director of Nursing Services at Majestic Care of Newburgh . From starting as a CNA in 2014 to becoming a board-certified Family Nurse Practitioner, Payton’s journey is rooted in resilience, growth, and a deep commitment to people. Alongside Majestic Care CE...

How do you carry the heart of patient care into leadership and operations? In this episode of Hearts of Excellence, hosts Chelsey Gheyara and Paul Pruitt sit down with Brittany See, Enterprise Reimbursement Strategist at Majestic Care , to explore how clinical experience can shape stronger leadership, better systems, and more meaningful outcomes in long term care. Brittany shares her unique journe...

How do you truly show care beyond their medical diagnosis? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Dr. Adrienne Boissy , Chief Medical Officer at Qualtrics , Neurologist, and former Chief Experience Officer at the Cleveland Clinic . Together, they explore how empathy, leadership, and innovation shape more meaningful care experiences. Dr. Boissy shares powerful...

How can a life change when you show someone in need real, genuine care? In this episode of Hearts of Excellence, host Chelsey Gheyara is joined by Jerald Cosey , an independent consultant and the architect behind Majestic Care’ s Administrator in Training (AIT) program. From his start in pharmaceuticals to becoming a CNA and now shaping the future of long-term care leaders, Jerald’s journey is fil...

In this episode of Hearts of Excellence, we are joined by Gregg Fuller , Senior Executive Director at Majestic Care. With over two decades of experience, Gregg reflects on his journey from being a CNA to achieving multiple deficiency-free surveys across challenging long-term care settings. They discuss the mindset it takes to lead with both empathy and structure, the importance of understanding ev...

What does it mean to lead with both heart and clinical precision? In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Dr. Robert Russell , Chief Medical Officer at Majestic Care, whose journey into geriatrics was anything but planned and entirely purpose-driven. From a chance rotation that changed his career path to the powerful lessons learned during the pandemic, Dr. Rus...

Excellence in long-term care can begin when someone is willing to challenge norms. In this episode, host Chelsey Gheyara is joined by Majestic Care’s CEO, Paul Pruitt , and Jeannie Sage , an industry-leading executive in nursing leadership, for a conversation that peels back the layers of real change inside nursing facilities. From removing traditional nurse stations to hiring an epidemiologist, J...

What if the key to excellent resident care isn’t just better systems but better support for the people who provide it?  In this episode, you’ll hear how leadership rooted in empathy can transform lives. Join host Chelsey Gheyara as she sits down with Paul Pruitt , CEO of Majestic Care , and Brandi Thompson , Executive Director of Majestic Care of Newburgh. Together, they open up about their own jo...

Most people think they know what a nursing home is, but they’ve never heard the voices inside. Welcome to Hearts of Excellence, the podcast that opens the door to real stories of care, compassion, and resilience.  Each episode, we share the stories of those who live and work in long-term care, highlighting the human side of healthcare.  Join us as we honor the hearts that make excellence possible...