Healthcare Success

Stewart Gandolf interviews Geoffrey Cole, Chief Medical Officer, Athens Regional Health System. Stewart and Geoffrey discuss Athens' EMR program, physician engagement in marketing strategy, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/hospital-marketing/physician-engagement-value-based-initiatives.html

Dr. James Merlino, president, and chief medical officer of the strategic consulting division at Press Ganey, talks with Stewart Gandolf, CEO of Healthcare Success, providing a unique and insightful perspective on healthcare’s evolving landscape, significant leadership issues and the state of patient experience. Read our blog on this podcast: https://healthcaresuccess.com/blog/healthcare-marketing/...

Lauren Henss interviews Don Stanziano, Chief Marketing and Communications Officer, Scripps Health. Lauren and Don discuss new ways to integrate digital and traditional healthcare marketing and using online data for precision targeting. Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/big_data_scripps_health.html

Lauren Henss interviews Kevin Pawl & Deb Pappas, Senior Director of Patient Access & Senior Director of Marketing, Boston Children's Hospital. Lauren, Kevin, and Deb discuss physician strategies, the voice of the customer, and more. Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/high-touch-high-tech-workflows-and-systems-for-referral-growth.html

Stewart Gandolf interviews Marcia Jackson, Director of Business Development, Temecula Valley Hospital. Stewart and Marcia discuss the SHSMD 2015 presentation "Academic Medical Center and Community Hospital Collaboration: Strategy, Results and Lessons Learned". Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/academic-medical-center-and-community-hospital-...

Lauren Henss interviews Kellie Spellman, Director of Customer Relationship Management, CHRISTUS Health. Lauren discusses with Kellie, her presentation "Maturing a Physician Relations Program: The Role of Senior Leaders and Managers. Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/shsmd15-senior-leaders-and-managers-in-evolving-physician-relations.html

Lauren Henss interviews Ann Nickels, Assistant Vice President of Public Relations, Communications, MedStar Health. Lauren discusses with Ann, her SHSMD 2015 presentation "How to Wow the C-Suite with Effective Media Strategies that boost ROI". Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/wow-the-c-suite-with-media-strategies-that-boost-roi.html

Stewart Gandolf interviews Jodie Lesh, SVP Strategic Planning and New Ventures, Kaiser Permanente. Stewart discusses with Jodie, her presentation "Reimagining Ambulatory Care at Kaiser Permanente". Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/shsmd15-reimagining-ambulatory-care-at-kaiser-permanente.html

Stewart interviews Guy McClurkan, Chief Operating Officer, Spirit Health Group. Stewart discusses with Guy McClurkan, his SHSMD 2015 session "Connecting The Dots: A Four Step Model For Full-Circle Engagement. Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/shsmd15-a-four-step-model-for-lasting-patient-engagement.html

Stewart Gandolf interviews Lee Aase, Director of Social Media, Mayo Clinic. Stewart discusses with Lee, his SHSMD 2015 presentation "Leading Change from the “Other” C–Suite (That’s Communications). Read our blog on this podcast here: http://www.healthcaresuccess.com/blog/podcast-interview/mayo-clinic-shares-secrets-of-social-media-success.html

Stewart Gandolf interviews Jennifer Faulkner, Vice President of Team Member Engagement and Communications, Baystate Health. Stewart and Jennifer discuss employee importance in marketing, Baystate Health culture, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/shsmd15-podcast-turning-employees-into-champions.html

Lonnie Hirsch interviews Tom Jensen, Director of Marketing, Mercy Health System. Lonnie and Tom discuss Google Plus is closing the competitive gap, and it’s a hospital marketing tool that can boost organic search results. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/hospitals-can-leverage-rise-google-plus.html

Lonnie Hirsch interviews Michelle Frietchen and Mark Rothwell, Senior Manager of Market Research & Analytics and Vice President of Marketing and Communications. Lonnie, Michelle, and Mark discuss patient panels for patient insight, research engagement, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/patient-panels-listening-to-the-voice-of-the-pat...

Lonnie Hirsch interviews Marc Sauve, Senior Healthcare Strategist, Gresham, Smith and Partners. Lonnie and Marc discuss the immediate future of hospitals and the ACA, SHSMD, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/futurist-views-2014-is-the-tipping-point-for-healthcare-reform-podcast.html

Lonnie Hirsch interviews Dr. Steven Zimmet, President, American Board of Venous and Lymphatic Medicine. Lonnie and Dr. Zimmet discuss advancements in venous disease diagnosis, treatment, patient perception, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/physician-marketing/abvlm-president-advances-in-venous-disease-diagnosis-and-treatment-present-tremendous-commun...

Lonnie Hirsch interviews Dennis Jolley, Senior Director of Marketing, University of Utah Health Care. Lonnie and Dennis discuss patient satisfaction, misconceptions, broadening perception, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/online-satisfaction-scores-a-trip-advisor-for-selecting-university-of-utah-physicians.html

Lonnie Hirsch interviews Martin Hickey, CEO, New Mexico Health Connections. Lonnie and Martin discuss the ways in which NMHC differs from hospitals or large, shareholder-owned companies and more.. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/podcast-winwin-aligning-the-new-mexico-coop-health-plan-with-primary-care.html

Lonnie Hirsch interviews Suzanne Sawyer, Chief Marketing Officer, Penn Medicine. Lonnie and Suzanne discuss the importance of PRM in medical marketing, physician management, and more.. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/podcast-using-integrated-physician-relationship-management-to-drive-referral-volume.html

Lonnie Hirsch interviews Dr. Marc Salzberg, President of the Board of Directors, Urgent Care Association of America. Lonnie and Marc discuss "increasing public demand and other critical issues facing the urgent care industry in advance of the Affordable Care Act" Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/podcast-hospital-emergency-departments-may-be-o...

Stewart interviews Bill Oaks, Chief Development Officer, Johnson Memorial Hospital. Stewart and Bill discuss collaboration strategies for hospitals, as competition builds. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/hospitalcompetition.html

Stewart Gandolf interviews Jonathan Govette, Founder of ReferralMD. Stewart and Jonathan discuss doctor referrals, EMR systems, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/doctorreferralsoftware.html

Stewart Gandolf interviews Susan Alcorn, CCO, Geisinger Health System. Stewart and Susan discuss self promotion, and proving marketing value to management. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/the-pride-of-shameless-self-promotion-make-them-feel-theyd-be-doomed-without-you.html

Jamie Roney interviews Susan Moss, VP Communications, Kindred Healthcare. Jamie and Susan discuss marketing post-acute services, as healthcare delivery grows. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/direct-from-shsmd-2011-marketing-post-acute-care-services.html

Jamie Roney interviews Elizabeth Schnell & Rose Glenn, VP, Brand Strategy & Chief Communications Officer, Henry Ford Health System. Jamie, Liz, and Rose discuss their presentation "Acquisitions and Consolidation: Structure, Culture, and Strategy to Make It Work, and the critical success factors necessary". Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/acquisit...

Jamie Roney interviews Phyllis Marino, VP, Marketing and Communications, MetroHealth System. Jamie and Phyllis discuss how PR firms and marketing companies can join forces for better business. Read our blog on this podcast: https://healthcaresuccess.com/blog/podcast-interview/direct-from-shsmd2011-interview-with-phyllis-marino.html