Healthcare IT Today Interviews

Urban Health Plan, a federally qualified community health center with locations in New York City, uses artificial intelligence from eClinicalWorks to identify patients who are more likely to miss their appointments. Personalized outreach to these patients has resulted in more than a 50% drop in the no-show rate for this patient category. The savings has allowed Urban Health Plan to increase patien...

Troubleshooting EHR and system issues at HealthWorks of Northern Virginia used to involve up to five different vendors. It was a nightmare. By moving to eClinlcalWorks’ cloud-EHR, they eliminated many of their system issues and now only have one vendor to deal with. Contrary to the prevailing belief, HealthWorks’ gained MORE control of their environment by moving to the cloud. Healthcare IT Today...

Evernorth Health Services is using advanced analytics from SAS to help determine the next best action a patient can take to improve their health outcomes. The company is analyzing historic claims data, along with demographic and financial data to build a personalized care path that optimizes a patient’s health. Healthcare IT Today had the chance to speak with Casey Dudek, Business Analytics Adviso...

When Randolph Health upgraded to what they call “data-driven operations,” they thought their staff would be excited to pull up dashboards with information. According to Angela Burgess, VP of operations and CIO, the reality turned out to be more complicated. They had built their data strategy for some time using Dimensional Insight and it was key for them to provide value to their organization and...

Surecripts is a company that is synonymous with e-prescribing. Increasingly, healthcare organizations are using the company’s platform to exchange more than prescription information. Vaccination status, demographic information and notes are increasingly shared. Surescripts recently announced its intention to become a QHIN, firmly positioning the company a player in the interoperability space. Why...

According to CEO Stuart Hanson, clients of Avaneer Health are subscribing to the first solutions on the network to determine coverage and eligibility for a procedure in three and a half seconds. Furthermore, before the patient checks out from a visit, the doctor knows how much the payer will cover and can accept the patient’s out-of-pocket payment right away. Besides saving time and trouble, this...

We live in a messy world (and a biased one), so hardly any organization can claim to have data as accurate as they want. According to Mike Noshay, Founder and Chief Strategy and Marketing Officer at Verinovum, provenance is “supreme.” In other words, the way to good data is to know how it was collected, who collected it, when events happened and were recorded, and so on. Watch the video for more d...

“With Artificial Intelligence we now have the ability to erode trust at scale” Reggie Townsend, Vice President of Data Ethics at SAS made that statement to a room full of clients, data analysts, AI experts, and media at the SAS Innovate conference. That attention-grabbing line was Townsend’s opening to an engaging keynote on the need for “Trustworthy AI” and thoughtful incorporation of ethics into...

According to Charlie Harp, CEO of Clinical Architecture, even if we solve the interoperability challenge in healthcare, the data we collect will still be far from useful. The quality of that data also needs to be improved and the resolution of the picture it paints of a patient needs to increase. The latter is a hidden challenge that healthcare organizations are not paying enough attention to. Hea...

OnPoint Healthcare Partners is the latest ambient clinical voice technology we've found that combines expert human authors with AI to take one of the annoying burdens off doctors: writing clinical notes. According to President and CEO Jim Boswell, information is captured from the doctor/patient interaction, uploaded securely to their cloud services, and processed by a team from around the worl...

The Health Management Academy is a hidden gem. For years they have been bringing together leaders from healthcare providers and industry innovators in small group meetings. The smaller event setting makes it easier to share ideas, exchange best practices, and transfer knowledge. The Academy now runs 65+ focused meetings each year and operates a Center for Transformation to help its clients. Health...

The journey to achieve interoperability in healthcare has been too long and too expensive. To address this, companies have put effort into creating interoperability tools and platforms designed to make it easier to exchange data. To accelerate interoperability efforts, however, creating more technology may not the answer. Perhaps interoperability can gain more traction by putting a focus on gettin...

To integrate the third type of data, Health Gorilla joined forces with LexisNexis® Risk Solutions. Access to such data helps clinicians identify where a patient might be more likely to make a visit or pick up medication if the clinic provides transportation. They can look at other items in what LexisNexis Risk Solutions calls a “motivation risk score.” Diana Zuskov, AVP, healthcare strategy at Lex...

Michelle Stansbury, VP of Innovation and IT Applications at Houston Methodist Hospital, discusses in this video their virtual hospital programs as well as hot technologies they're looking at for the future. Their virtual ICU project started four years ago as a two-year project, but they managed to set it up in just six months as COVID-19 hit. Now they're extending their insights into the w...

Every business can suffer financially and reputationally from Denial of Service attacks or ransomware, but in healthcare, patient safety is at risk. In this video, two cybersecurity experts advise healthcare organizations not to fret over AI and advanced attacks, but to shore up the “basic fundamentals”: training against phishing attacks, practicing responses to attacks, and proven cyber technolog...

Paul L Wilder, Executive Director of the CommonWell Health Alliance and Liz Buckle, Director of Product, discuss CommonWell's vision, achievements, and plans for the future.  Plus, Wilder shares what he was hearing about the Trusted Exchange Framework and Common Agreement (TEFCA) at the HIMSS 2023 annual conference and offers up a few takeaways.  Buckle also shares her experience at the Intero...

TigerConnect has seen its customers improve their stroke workflows by more than 50% when staff have access to and embrace the use of communication technology. By delivering the right information to the right person when and where they need it, organizations are able speed up patient care in an area where every second matters. Healthcare IT Today sat down with Dr. William O’Connor, Chief Medical Of...

State and local governments, along with non-profit organizations, educational institutions, and healthcare organizations are teaming up in Texas to tackle youth mental health. The Texas Child Mental Health Consortium is a unique collaboration between stakeholders across the state that provides access to mental health resources no matter where the child may be. The Consortium’s success is due to ef...

Epic started out as a rather inert data repository, but decades of use and growth have allowed it to look beyond the EHR itself. According to Project Manager Erika Koch, they have taken on the pressing challenges of health care: making doctors' work lives easier, reducing costs, and improving the patient experience. Work with genomics and rare diseases is underway. Seth Hain, Senior Vice Presi...

Marcus Perez, President at Altera Digital Health is focusing the company on delivering results for clients. Teams are relentlessly focused on addressing current client pain points - like cashflow challenges, workforce frustration, and patient throughput – while also building capacity to handle future needs like care-at-home. Healthcare IT Today had the opportunity to chat with Marcus Perez, Presid...

There are new tools for protecting clinic and hospital security that every healthcare organization should know about. In this video, two leaders, Erik Decker, Vice President - Chief Information Security Officer at Intermountain Health and Ed Gaudet, CEO and Founder of Censinet, discuss two initiatives sponsored by HHS in a private public partnership effort: the Health Industry Cybersecurity Practi...

Greenway Health continues to focus their efforts on optimizing their EHR. They are not just making it more user-friendly. The company is working hard on enhancements that enable clinicians to be more efficient. To do this, they are taking a step back and reviewing all the workflows in their system and looking for opportunities to make things easier for their end-users. Healthcare IT Today recently...

Generative AI systems such as chatGPT produce impressive summaries of documents on the Internet, including clinical studies. But Atropos Health can turn queries into searches of detailed health care data, including: * Data extracted from a clinical system’s own EHR, usually deidentified * Data about rare conditions from multiple organizations who share data in a privacy-compliant manner through a...

*VMware is a sponsor of Healthcare Scene. In this video, Michael Robinson, VP of Healthcare, says that even five years ago, the health care industry was resistant to the cloud. A big uptake of cloud services recently is driven by several factors: the greater security offered by professional cloud services, the greater number of applications that are cloud-ready, and the need for interoperability p...

Small- and medium-sized medical practices are struggling. The uncertain economic environment, staffing challenges, and the increasing complexing or providing care is putting practice owners under tremendous stress. EverHealth, providers of end-to-end solutions for healthcare providers, believes that these practices need support from partners that can take on some of the administrative, operational...