Health Pilots

Interested in becoming a more conscious co-designer? Two alumni of CCI’s design thinking program — Selena Wilson and Landon Hill, staff at the East Oakland Youth Development Center (EOYDC) — share how they’re navigating power dynamics to engage youth and parents as experts on their community and their own experience. Here’s where you can learn more about the people, places, and ideas in this episo...

Elizabeth Morrison, an expert motivational interviewing trainer, returns to share best practices in empathy-based communication for virtual health care settings. This episode is for anyone who wants to learn more of these key techniques for phone and video visits. Morrison tells us: Affirming strengths means noticing and amplifying a person’s values and goodness. By affirming strengths, we show pe...

Elizabeth Morrison, an expert motivational interviewing trainer, joins us to share best practices in empathy-based communication for virtual health care settings. This episode is for anyone who wants to practice these key techniques for phone and video visits.  Morrison tells us: Reflective listening involves repeating back what we have heard the other person say. This demonstrates that we are pay...

Before the coronavirus struck, a Los Angeles-based healthy fast-food chain called Everytable had just received grant funding to roll out its social equity franchise program. During the pandemic, it pivoted from a retail model built on storefronts and meal subscriptions toward a mobile emergency response team to tackle food insecurity. It quickly became a lifeline for city residents and isolated pe...

Dr. Jason Cunningham, chief executive officer of West County Health Centers, and Dr. Grace Floutsis, chief medical officer of White Memorial Community Health Center, discuss why they made video visits a priority for their organizations, explain how they supported their teams in that journey, and share some practical advice. Here’s where you can learn more about the people, places, and ideas in thi...

Data collection and engagement are pivotal parts of any organization’s efforts toward health equity. Dr. Geoffrey Leung, Riverside University Health System Ambulatory Medical Director, delves into how to collect sexual orientation and gender identity (SOGI) and race, ethnicity and language (REAL) data, while sharing other options if those metrics aren’t a place for you to start. As he reminds us,...

Vision y Compromiso Executive Director Maria Lemus promotes community well-being through the training and support of promotores and community health workers. She shares engaging stories of how she came to understand inequity personally, what equity and cultural humility look like, and new approaches for partnering with communities. As Lemus describes it, “health equity is taking what's real in the...

Tosan Boyo — who was recently chief operating officer of Zuckerberg San Francisco General Hospital and now serves as senior vice president of hospital operations at John Muir Health — shares practical next steps for organizations of any size and at any stage of their equity journey. Boyo asks, “Are we providing the tools and resources for staff to do equity work? Then we are creating an inclusive...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We talk with one of the newest additions to our team, Megan O’Brien. Megan comes to CCI with over 10 years of experience in the...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. Health Pilots is back with an interview with Kat Esser, the Center for Care Innovation's Program Director of Innovation. Kat has...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We’re thrilled today to be joined by Susannah Brouwer, who’s currently the operations manager at the Center for Care Innovations...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. Aristotle Mannan graduated from the University of Michigan in 2011 with a degree in Cellular and Molecular Biology. After colleg...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. Gil Addo is co-founder and CEO of RubiconMD where he drives RubiconMD s vision and strategy. He has seen firsthand the pain in g...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. Many clinics face the challenge of delivering a pleasant and comfortable patient experience. Measuring that experience effective...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We talk with Sims Preston, an experienced executive with an extensive background in technology and health care. Prior to joining...

In this episode, Chris and Joe cover: What Care at Hand does How Care at Hand works Impact from Implementing Care at Hand Opportunity For Technology In Health Care Lessons Learned Relevant Links http://careathand.com/

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We sit down with the Center for Care Innovation's senior director Tammy Fisher, who has an extensive background in using quality...

Relevant links: Purple Binder

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We talk with Hee Jae Choi, a program manager at the San Francisco Department of Public Health Innovation Hub. The Hub is made up...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We talk with Bob Quinn, the founder and CEO of 22otters, a mobile health care app that was founded in 2012 and specializes as a...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We talk to two leaders in the field of social determinants of health: Dr. Danielle Oryn currently serves as Chief Medical Inform...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We chat with Mike Aratow, the Chief Medical Information Officer at the San Mateo Medical Center. There he provides strategic lea...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. Luke Entrup, head of special programs and innovation at West CountyHealth Center in Guerneville, CA, shares West County’s creati...

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We chat with Roza Do, who helped manage the Hubs program for the Center for Care Innovations. There she worked on a number of ef...

In this episode, Chris and Katherine cover: How healthcare is changing Innovating in non-profit organizations Integrating behavioral health with physical Katherine’s B.A.S.E.S framework for innovation Open innovation in healthcare Relevant Links Raw Innovation Lark Apple HealthKit and ResearchKit BASES