HCM Minds at Work

In this episode of HCM Minds at Work, Christian Gomez talks with Richard Tyler, chief people officer at Conway Regional Health System, about his 17-year journey modernizing HR. From replacing paper files with automated systems to building a culture that puts caregivers first, Richard shares how HR became a true strategic partner. He reflects on milestones like achieving Magnet designation, reducin...

Christian Gomez, vice president of strategy at ADP, sits down with Courtney Abraham, chief people officer at Current Lighting, to discuss how a lean but mighty HR team is reimagining workforce planning and career growth in manufacturing. Courtney shares how her team supports employees across four continents, from launching community-driven recruiting initiatives in Mexico to investing in education...

In this episode of HCM Minds at Work, host Christian Gomez sits down with April Smith, vice president of pay and benefits management at Senior Lifestyle, to explore the challenges and opportunities of supporting employees across a complex, 24/7 operation. April shares how she’s focused on creating a true sense of belonging for employees, whether they’re working overnight shifts, across different c...

Maria Aguirre is the SVP, Global Payroll & HR Systems Operations SVP, Global Payroll & HR Systems Operations at Edleman , leading a global team in the delivery and utilization of global payroll and HR systems operations while reducing operational costs and minimizing risk.   Maria shares how she develops and implements HRIS policies and procedures, supports service delivery, and facilitate...

In this episode of HCM Minds at Work, host Melissa Glennon talks with Stephanie McKinney, chief human resources officer at Steel Partners, about what it takes to support a workforce spread across 15 diverse operating companies, from industrial manufacturing to financial technology and even youth sports. Stephanie shares the journey of implementing ADP® Lyric HCM from the ground up, creating a unif...

Christian Gomez, vice president of strategy at ADP, sits down with Scott Snyder, senior fellow at the Wharton School, Chief Digital Officer at EVERSANA. Please update for Monday  and author of Goliath’s Revenge, to explore the evolving landscape of artificial intelligence (AI) in business. Scott shares lessons from his career spanning startups, corporate innovation and venture capital, explaining...

Join Tracey Rigdon, Director of HR Operations at Baker College, as she delves into the dynamic world of human resources and higher education. In each episode, Tracey shares her wealth of experience, offering listeners valuable insights into HR operations, recruitment strategies, and the transformative power of technology in the workplace. From innovative payroll solutions to student employment pro...

Christian Gomez, vice president of strategy at ADP, sits down with Lyndsey Benson, vice president of human resources at Steve Madden, to discuss how the global fashion brand is elevating its talent brand alongside its iconic retail presence. Lyndsey shares her 15-year journey from recruiter to HR leader and how she helped transform HR from paper-based processes to a strategic, global function. Fro...

In this episode of HCM Minds at Work, Christian Gomez sits down with Dr. Robert Rustman, vice president of human resources at Lakeshore Recycling Systems (LRS), to explore how employee engagement can fundamentally reshape culture and business outcomes. Dr. Rustman shares how LRS launched its first engagement survey, branded “Your Voice,” and used the insights to drive meaningful cultural change ac...

Belle Tire, a full-service automotive repair facility with a history extending over a hundred years, has almost 180 retail locations across Michigan, Indiana, Ohio, and Illinois. The company employed just over 3,000 workers, with approximately 90% being frontline retail employees. The company prides itself on exceptional customer service within the retail space, offering automotive services and ti...

Kimberly Coldiron, serving as the Senior Vice President and Chief Human Resource Officer at American Woodmark, has been instrumental in steering the company towards embracing Artificial Intelligence (AI) technology within its operational strategy. This focuses on her contribution to applying AI practices within the company’s framework and her approach to human resources management that leverages t...

Potbelly Sandwich Works, a renowned fast-casual restaurant chain, recognized for its warm, neighborhood atmosphere and delicious sandwiches, operates nearly 400 shops across 18 states in the United States. With a workforce of nearly 6,000 employees, including 5,000 hourly associates and 600 shop operation managers, the company strives to maintain its culture and values while ensuring operational e...

Cultivating continuous improvement and strong leadership at SiteOne Landscape Supply  Melissa Mirando, the company’s Senior Manager of talent and organizational development, has been with SiteOne since its inception in 2015 and was tasked with transforming the leadership landscape and shaping employee culture across the organization. With ADP’s support, SiteOne has invested heavily in its leadersh...

By centralizing payroll, restructuring the HR team and aligning roles with employee skills and preferences, CarDon was able to enhance its HR capabilities, improve employee satisfaction and achieve significant growth in its workforce. Here is Amy Haug’s success story.