Harder Than It Looks: Parking Uncovered

We interviewed Maria Irshad, Deputy Director for Park Houston. We cover various topics related to curbside management, public stakeholder engagement, time management, and Maria's journey in the parking industry. Maria shares her story of how she unexpectedly got into the parking industry and became passionate about it. She also talks about her approach to communicating with government officials an...

In this episode, we sat down with Don Charley, the Assistant Vice President of Parking Service Line for the University of Pittsburgh Medical Center's Hospital Division. We discuss various topics including thriving in an ever-changing environment, managing diverse parking customers in a healthcare setting, and the importance of personalizing parking while protecting privacy in a digital world. Don...

In this episode, we sit down with Peter Lange, Associate Vice President of Transportation Services at Texas A&M University College Station.  We discuss topics such as hiring employees based on their previous work, managing manpower, motivating millennial student workers, and implementing parking solutions. We also touch on the challenges of dealing with higher education politics and the need f...

We’re thrilled to share with you the latest episode of Harder Than it Looks where we had the pleasure of hosting Julie Dixon, the founder and owner of Dixon Resources Unlimited. Julie's journey is a testament to the power of perseverance, dedication, and an unwavering commitment to customer service. In this episode, Julie shares her experiences working at Disneyland and the valuable training she r...

In this episode, we had the pleasure of hosting Brett Harwood, a renowned figure in the parking industry. Brett's journey from lawyer to business executive, and his experiences in growing his family business, are nothing short of inspiring. Here are some key takeaways from our conversation: The Evolution of the Parking Industry: Brett shared how the industry has evolved over the years, from rudime...

We as parking professionals know that parking is hard. However, we make it look easy to those from the outside looking in. The myriad technologies, processes and people that a parking operator has to wrangle on any given day is mind-numbing, and every parking facility is unique. While certain verticals share similar pain points, we know better than many how nuanced every operation can be. We creat...