Handled It: The Supply Chain Podcast

Not all KPIs tell the truth. In this episode of Handled It, Joe Perkins, Brent Hillabrand, and Justin sit down with Adam Flood, Executive Director of Supply Chain at Wellstar Health, to break down the metrics that feel right but lead operations in the wrong direction. From cost-per-pick and fleet utilization to fill rates and incentive pay structures, this conversation exposes how chasing the wron...

Operational failures don't come out of nowhere. In this episode of Handled It, Joe Perkins and Brent Hillabrand sit down with Meredith Steinmeyer, Director of Fleet Services and Energy at Floor & Decor, to break down the three weak points quietly eroding performance in operations everywhere: handoffs, visibility gaps, and single points of failure. Meredith brings real-world perspective fro...

Servant leadership is not soft leadership. In this episode of Handle It , Joe Perkins and Brent Hillabrand sit down with Ryan Tiller and Will Jones, President/CEO of Thompson Children & Family Focus and author , to unpack what servant leadership actually looks like inside real operations, distribution teams, and frontline environments. This conversation challenges the common mistake of promoti...

Stability without slowing growth is the tension every operations leader feels, and this episode shows you how to manage it without creating chaos. Stability without slowing growth does not mean moving slower, it means building calm, consistency, and trust that makes execution faster. Stability without slowing growth is the advantage you earn when your team stops mistaking busyness for progress and...

Culture and leadership development are the core keywords in this episode, and this conversation shows you how to build a culture that sticks even when growth, pressure, and turnover hit at the same time. Culture and leadership development are not slogans or posters, they are the daily decisions leaders make when nobody is watching, and you will leave with a clearer way to protect standards without...

Managing data is hard. Drowning in it is expensive. In this episode, managing data vs drowning in it gets real as the team breaks down how dashboards, metrics, and “one more report” can either sharpen decisions or quietly replace leadership. Joe Perkins (COO) and Brent Hillabrand (President and CEO) sit down with Justin Benson (VP of Intralogistics Solutions) and Danny Saleeba (VP of Finance) to u...

Over-engineering your process quietly kills performance, slows teams down, and drains morale. In this episode, we unpack the real cost of over-engineering your process and show you how complexity creeps in with the best intentions. If your systems feel heavy, bloated, or harder to use than they should be, this conversation will help you simplify without losing control. Joe Perkins (COO) and Brent...

Automation in the supply chain can unlock speed, accuracy, and throughput, but only when the operation is truly ready. In this episode, Joe Perkins (COO) and Brent Hillabrand (President and CEO) break down what “ready for automation” actually looks like and why so many teams buy the wrong solution too early. You will learn how to spot the difference between real automation readiness and a knee jer...

Sixty years of change in material handling has revealed one hard truth. Most companies repeat the same mistakes, just with better technology. In this episode of Handled It, we unpack what actually drives long term success and what quietly holds leaders back. If you want practical insights on leadership, growth, automation, and operational strategy that actually work, this conversation delivers rea...

The supply chain is more connected, automated, and data-driven than ever, but most leaders still feel like they’re managing chaos instead of progress.  Handled It: The Supply Chain Podcast confronts that complexity head-on. Hosted by Joe Perkins and Brent Hillabrand from Carolina Handling, each episode explores how the best operations leaders build resilient systems that can weather labor shortage...