Value Capture

Habitual Excellence, Presented by Value Capture

Business EN ↓ 119 episodes

Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.

Author

Value Capture

Episodes

Journey Towards Habitual Excellence: Lessons with Ed Gainey 02.04.2024 33:08

In this podcast episode, Ken Segel, the CEO of Value Capture, meets with Mayor Ed Gainey, City of Pittsburgh, to discuss the city's journey toward habitual excellence and Mayor Gainey's leadership learnings. We will explore the principles of habitual excellence as exemplified by Mayor Ed Gainey of Pittsburgh. The episode delves into Gainey's leadership style, focusing on his commitmen...

Healthcare Horizon: Strategies for Breakthrough Change with Ken Segel and Lou Shapiro 11.01.2024 49:22

In this podcast episode, Ken Segel, the CEO of Value Capture, engages in a conversation with Lou Shapiro on developing and deploying a strategy that breaks through and makes the kind of difference we need in healthcare right now, and it's very challenging circumstances, and trying to use this as a moment to change deeply for the better. They will discuss lessons learned, but also, as we go for...

Leadership, Strategy, and Excellence in Healthcare: A Conversation with Dr. David Zaas 13.11.2023 42:22

In this podcast episode, Ken Segel, the CEO of Value Capture, engages in a conversation with Dr. David Zaas, a pulmonary and critical care physician with extensive leadership experience in major health systems. The episode revolves around the theme of strategy deployment and its importance in healthcare. Dr. Zaas, who currently serves as the president at Wake Forest Baptist, shares insights into h...

A Chief of Surgery's Leadership Journey 31.10.2023 1:07:27

How a leadership journey along with an organization transformation brought one leader from considering leaving the profession to feeling engaged in his work again.

Getting to Zero Harm for Patients and Staff with DEIA and Psychological Safety Concepts [Webinar] 16.05.2023 1:30:47

View video and more here ay 16, 2023, from 1 to 2:30 pm ET A panel discussion with a team of leaders from Value Capture, LLC, clinicians, Continuous Improvement professionals, and DEIA practitioners (scroll down for bios): Deondra Wardelle Mark Graban Debbie Sears Barnard Alan Wikler, Psy. D. Gerald Harris Ken Segel About the Session Discover what getting to zero harm means and explore how getting...

Preview: Getting to Zero Harm for Patients & Staff with DEIA and Psychological Safety Concepts 09.05.2023 32:56

Deondra Wardelle and Mark Graban discuss the ongoing blog series and upcoming panel discussion webinar on the theme of "Getting to Zero Harm for Patients with DEIA and Psychological Safety. They share what sparked the #RootCauseRacism® collaboration with Value Capture, LLC. They also discuss the power of connecting Diversity, Equity, Inclusion, and Accessibility (DEIA) to Psychological Safety...

Understanding Moral Injury in Healthcare with Wendy Dean, MD 08.02.2023 37:41

Psychiatrist, expert on "moral injury" in healthcare, author Welcome to Episode #77 of Habitual Excellence , presented by Value Capture. Episode page with transcript, video, links, and more Our guest today is Wendy Dean, MD, a psychiatrist. She is the President and co-founder of “Moral Injury of Healthcare,” a nonprofit organization focused on alleviating workforce distress. A seminal article...

Webinar: Why Does the U.S. Need a National Patient Safety Board? 25.01.2023 1:00:11

See video and more via this page The recording of the webinar panel that was presented on January 25, 2023. A panel discussion with: Karen Wolk Feinstein, PhD, President and CEO of the Pittsburgh Regional Health Initiative Ken Segel, CEO of Value Capture Moderated by Mark Graban, Value Capture 1

Preview: Why Does the U.S. Need a National Patient Safety Board? 12.01.2023 14:21

Register here January 25, 2023, 1 to 2 pm ET A panel discussion with: Karen Wolk Feinstein, PhD, President and CEO of the Pittsburgh Regional Health Initiative Ken Segel, CEO of Value Capture Moderated by Mark Graban, Value Capture The Institute of Medicine’s groundbreaking report, To Err is Human, was published 20 years ago and spurred a vigorous effort to improve patient safety, but preventable...

Washington Health System CEO Brook Ward on Innovation and Iteration for Nursing and Patient Care 07.12.2022 40:01

President and CEO of Washington Health System Episode page with links, transcript and more: https://valuecapturellc.com/he74 Welcome to Episode #74 of Habitual Excellence , presented by Value Capture. Joining us today as our guest is Brook Ward, the President and CEO of Washington Health System (WHS) in Washington County, Pennsylvania, in that role since July 2019. From 2010 to June 2019, he serve...

Using a Rapid-Cycle Learning System to Tackle Turnover & Attrition [Webinar] 06.12.2022 1:03:42

View the slides, video, and more Presented by two leaders from Duke HomeCare & Hospice:   Cooper Linton, Associate Vice President, Duke HomeCare & Hospice  Janet Burgess, Director Patient Care Services  Mike Radtke, from Value Capture, will also be part of the Q&A Duke Home Health (DHH) faced a crisis of nursing turnover, even before COVID hit. Staffing retention is a ma...

Learn How to Reduce Nursing Turnover and Attrition in Healthcare — Free Webinar 29.11.2022 2:35

Webinar preview -- Register here to watch live or get the recording Nursing turnover is very likely costing your organization millions of dollars. But you don't have to just accept that… you can fix it. I'm happy to be moderating a webinar that is being hosted by Value Capture , presented by two leaders from Duke Health who have reduced nursing attrition from 75% to 18% (annualized rates) in just...

HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence 02.11.2022 38:17

Episode page with video, transcript, and more Joining us today as our guest is Louis (Lou) A. Shapiro . He is the President and Chief Executive Officer of the Hospital for Special Surgery HSS. He has served in this role since October 2006. Under Lou’s leadership, HSS has experienced significant growth, expansion of facilities and recognition as the world leader in its specialty areas of orthopedic...

Seizing the Healthcare Safety Opportunity: Using the “Playbook” of Paul O’Neill [Webinar Recording] 21.10.2022 1:04:06

Get slides and more Presented on October 18, 2022 Presented by Ken Segel, CEO of Value Capture Mark Graban, Senior Advisor with Value Capture. In healthcare organizations, the COVID crisis has damaged workers’ safety , both physically and psychologically .  Many organizations are struggling deeply with morale, and face difficulties in recruiting and retaining staff. It's been demonstrated tha...

Webinar Promo: Seizing the Healthcare Safety Opportunity: Using the “Playbook” of Paul O’Neill 05.10.2022 4:45

Register for the webinar Attend live on October 18 at 1 pm ET, or register to see the recording using the same link Presented by Ken Segel, CEO of Value Capture Mark Graban, Senior Advisor with Value Capture. In healthcare organizations, the COVID crisis has damaged workers’ safety , both physically and psychologically .  Many organizations are struggling deeply with morale, and face difficul...

Leading With Safety: Leah Binder and Dr. Rick Shannon 26.07.2022 44:58

Episode page with video clip, transcript, and more Welcome to Episode #71 of Habitual Excellence , presented by Value Capture. Joining us today as our guests are Leah Binder and Dr. Richard Shannon. Leah Binder is President & CEO of The Leapfrog Group , representing employers and other purchasers of health care calling for improved safety and quality in hospitals. Under her leadership, Th...

Dr. David Zaas on Lean Management Systems in Healthcare 19.07.2022 46:04

CEO for the MUSC Health Charleston Division and the chief clinical officer for MUSC Health. Welcome to Episode #70 of Habitual Excellence , presented by Value Capture. Joining us today as our guest is David Zaas, MD, MBA. He is the chief executive officer for the MUSC Health Charleston Division and the chief clinical officer for MUSC Health. Dr. David Zaas is a pulmonary and critical care med...

Dr. Susan Moffatt-Bruce on the Science and Culture of Continuous Improvement 14.06.2022 37:33

Episode page with video, transcript, and more Welcome to Episode #69 of Habitual Excellence , presented by Value Capture. Joining us today as our guest is Susan Moffatt-Bruce, M.D., Ph. D. M.B.A., FRCSC . She is a thoracic surgeon and she is the Chief Executive Officer at the Royal College of Physicians and Surgeons of Canada. She was previously executive director of The Ohio State University’s We...

Jeff Hunter on Managing Strategy with Focus and Agility 01.06.2022 27:10

Episode page: https://valuecapturellc.com/he68 Joining us today as our guest is Jeff Hunter , the President of Jeff Hunter Strategy . He is the author of Patient-Centered Strategy: A Learning System for Better Care , published by Catalysis in 2018. Jeff is on the faculty of Catalysis, and the Donald J. Schneider School of Business and Economics at St. Norbert College. From 1991 until his retiremen...

Denise Cardo, MD of the CDC Talks About Aiming for Perfect Healthcare With Zero Harm 17.05.2022 37:04

Episode page: https://valuecapturellc.com/he67 Welcome to Episode #67 of Habitual Excellence , presented by Value Capture. Joining us today as our guest is Denise Cardo, MD . Dr. Denise Cardo is the director of the Division of Healthcare Quality Promotion (DHQP), National Center for Emerging and Zoonotic Infectious Diseases (NCEZID) at the Centers for Disease Control and Prevention (CDC). Dr. Card...

Meghan Scanlon on Transitions and Reflections, To and Within Healthcare 03.05.2022 45:16

Episode page: https://valuecapturellc.com/he66 Welcome to Episode #66 of Habitual Excellence , presented by Value Capture. Joining us today as our guest is Meghan Scanlon , the Vice President of Performance Excellence for Community Hospitals at Duke University Health System. She was previously with Value Capture for almost 7 years as a Principal and Partner in the firm. Prior to that, Meghan and I...

Interview of Theresa Brown, RN on Her New Book "Healing" (Part 2) 19.04.2022 35:53

Episode page and links: https://valuecapturellc.com/he65 Welcome to Episode #65 of Habitual Excellence , presented by Value Capture. Joining us again today is Theresa Brown, PhD, BSN, RN . She is a nurse and writer who lives in Pittsburgh. Her third book — Healing: When a Nurse Becomes a Patient —  is available now. It explores her diagnosis of and treatment for breast cancer in the context o...

Interview of Theresa Brown, RN on Her New Book "Healing" (Part 1) 12.04.2022 31:27

Welcome to Episode #64 of Habitual Excellence , presented by Value Capture. Joining us today as our guest is Theresa Brown, PhD, BSN, RN . She is a nurse and writer who lives in Pittsburgh. Her third book — Healing: When a Nurse Becomes a Patient —  is available now. It explores her diagnosis of and treatment for breast cancer in the context of her own nursing work. Her book, The Shift: One N...

Paul H. O'Neill Sr.: A Podcast From 2011 on Safety, Leadership, and More 28.02.2022 29:25

Episode page with links and more: https://valuecapturellc.com/he63 Welcome to Episode #63 of Habitual Excellence , presented by Value Capture. Today brings us a special episode, where we have an opportunity to revisit Mark Graban 's interview of our original non-executive chairman, Paul H. O'Neill, Sr . This interview originally appeared in the Lean Blog Interviews podcast back in July 2011. In th...

Conversation With Vickie Pisowicz on The Value Capture Way and Her New Role 15.02.2022 18:40

Welcome to Episode #62 of Habitual Excellence , presented by Value Capture. Episode page: htps://www.valuecapturellc.com/he62 Joining us today as our guest is Vickie Pisowicz , from Value Capture. She has been a Senior Advisor with the firm and its clients and she also has a new role that we'll talk about today, as Director of the Value Capture Way and Advisory Development. In today's episode, Vic...