Growth In Dentistry: A Dental Intelligence Podcast

Join us today for part 2 of our conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners. We will be jumping into a conversation on metrics and how you can learn from them for your practice. Hear us chat about: KPIs (Key Performance Indicators, or as they say, Keeping People Inspired) The importance of communicating well with patients for better treatment acceptance The metr...

Today we start our two-part conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners. Listen in to hear: About the misconception of hygiene being a loss leader Why understanding the business aspect of dentistry is important Why customization of training for offices should be customized …and so much more! Also, be sure to stay tuned for part two of our conversation next week....

This week we have another DSO-specific episode, with Perrin DesPortes of Polaris Healthcare Partners. Polaris is very specific in who they work with, consulting and advising in the group DSO space. Listen in to the episode to hear: What a DSO actually is If you should stick to keeping your practice as one location or if building to a multi-location group is right for you About the Entrepreneurial...

Today we have another episode from Voices of Dentistry where we spoke to Denise Nelson, Front End Lead of Gladden Family Farms Dentistry, for another Practice Deep Dive. Gladden is growing. Busting at the seams, even. Listen in to hear how: Denise has grown her team and trained new-to-dentistry team members Dental Intelligence helps team members in their day-to-day tasks and processes Creating cor...

Today on the podcast we chat with Brandon Barnum of Champion Dentists. Hear how he went from generating referrals in the mortgage business to going the same in the dental industry with his own consulting business. We chat about: How they use Dental Intelligence to help their clients understand the numbers and their KPIs and how their consulting model helps bring in more revenue for clients Brandon...

Today on the show, we have Doug Baker from Dedicated Sleep and Implants from our time at Voices of Dentistry last month. Dedicated Sleep and Implants is a specialty medical group that helps dentists provide sleep apnea treatment to their patients. Tune in to hear Doug and Katie chat about: The importance of sleep medicine and why we should care about it in dentistry How Dedicated Sleep and Implant...

Welcome back to another Deep Dive episode of the Growth in Dentistry podcast! James Bay, a design consultant-turned-dental industry professional, has managed Grace Dental Group for the past two decades, growing it from a single office to three offices in the greater San Francisco area. Listen in to hear: Why James places a great deal of importance on the use of technology in the dental industry Th...

This month we are bringing you an episode we recorded live at Voices of Dentistry. Today we chat with Byron Taporco of Glidewell, an industry-leading provider of high-quality dental lab products & services nationwide. Stick around to hear Katie and Byron chat about: What sets Glidewell apart as an in-house milling option How an option like Glidewell can help fill in gaps from staffing shortage...

Michelle Affanato worked her way up at a dental practice, starting at age 15, then out of the office into consulting work. She has been interested in start-ups since starting consulting work, but since starting Affinity Management has started working with practices of all ages. She now focuses on onboarding new employees and helping doctors revamp their systems. With the never-ending process of hi...

Today we jump into another Practice Deep Dive episode with Dr. Benjamin Friberg and Jennifer of Thrive Family Dentist. From the beginning, Dr. Friberg wanted a scratch practice he could grow from the ground up. Listen in to hear: How they strive to treat every person who walks in their doors equally with love, dignity, and respect, and how they provide a place where people feel known What they tra...

Today we welcome Richard May of Mango Voice to the podcast. Hear him talk about how your technology (or lack thereof) could be hurting your practice and how an upgrade could be just what you need to gain and keep new patients. Are you afraid to try something new? It could be saving you time, money, and energy you could be investing elsewhere in your practice. Tune in to this week’s episode to hear...

From starting as a dentist to the world of writing, blogging, coaching, and consulting, Dr. Richard Madow has done it all over the last 30 years of his professional career. You do not want to miss out on this engaging conversation as you hear how his dental career has come to life and the life that he helps others live through systems he has created to help practices prosper. Tune in to hear how:...

Today we welcome Jina Alcobia of Implant and Periodontics Specialists to the podcast to share how her 12+ years in dentistry have led to growth in her practices and how technology has changed the game for dentistry. Tune in to hear how: The practice has grown to three locations, including a general practice To deal with staffing shortages and how technology like Dental Intelligence has helped fill...

Shelley from Shelley Renee Consulting brings her expertise in helping countless practices over the years create seamless processes and become a well-oiled machine set up for growth. We discuss: Ways to reduce the stress load on your team and why it's vital to do so Questioning old processes and systems to have a more efficient new year Fixing broken systems with a simple change of perspective Prov...

Gary Bird, Founder and CEO of SMC National, joins us on today's first DSO-focused episode of the new year to discuss online scheduling and its impact. We highlight: How to manage your online scheduler effectively and increase conversions Creating new patient opportunities and how to make your marketing dollars work for you The importance of slowing down to account for your own schedule, increase r...

There's no better way to wrap up the year than to have Dr. Spodak & Dr. Boulden on this week's episode to discuss the importance of having a strong work life balance. We chatted about a lot, but here's a few highlights: -Acknowledging and balancing each role you play in life, into your career -Advice for practice owners struggling between their work and their personal lives -Time blocking your...

Sherrine Washington from Real Talk Selling returns to the show today for a special episode on how to go into 2023 with the right systems and tools to maintain a high case acceptance and sell with confidence. Sherrine brings her expertise from training treatment coordinators and dentists everywhere to close sales feeling empowered, while leaving patients feeling the same. We discuss: The power of s...

Debbie Jones of Mike Jones DDS from Newport Beach, California joins us on this month's special practice deep dive episode! We discuss everything from making a successful switch to FFS, how to simplify collections and get paid more efficiently, tools and tips that keep their case acceptance and retention high, follow-up processes that work, keeping no-shows low, and so much more! You can reach Debb...

Paul Edwards, Co-founder and CEO of CEDR HR Solutions is on the podcast today to speak on hiring tips, mindset shifts, growing the appreciation you have for your practice and the people in it, and ways to be proactive to increase the harmony in your practice. CEDR equips office managers and owners with the tools to solve HR challenges that may arise with their team, and empowers them to lead a gre...

Sarah Allen, Regional Support Administrator from Heartland Dental joins us on today's show to give us a close look into the success of Heartland and how they grew to be the nation's largest DSO. Sarah brings a wealth of knowledge in how to create more in sync teams, how to keep case acceptance high, and small but powerful tips to optimize communication in your practice. We discuss: The positive co...

Kay Huff joins us for today’s podcast to bring us loads of valuable advice, all in under a half hour, to help you end 2022 on a high note. We discuss: Being proactive with follow-ups and getting clear on what's needed to maintain your schedule and keep case acceptance high The benefits of planning an off-site or attending a conference with your team Looking beyond the primary KPIs to evolve your p...

Nicole and Tito from Clermont Family Dentistry in Clermont, Florida, join us today to give us a behind-the-scenes look into their success as a top-performing practice. The passion they have for providing quality patient care can so easily be found in their words, and you’ll surely walk away with a wealth of inspiration and ideas to try out in your own practice. We discuss: Major factors attributin...

Our very own Elliott Walker, Principle Product Manager at Dental Intelligence, brings his extensive knowledge and expertise in the DSO space on the podcast today to share some insight into what's new in software that group practices should especially pay attention to. We discuss: How Dental Intelligence is addressing the unique, growing needs of a DSO Using DI as one cohesive system to get patient...

It's always an honor to sit down with Dr. Steve Katz. Today, he gives us the complete picture of what it takes to increase case acceptance in a truly authentic and meaningful way that will leave you feeling motivated and empowered. Listen as we chat about: Most commonly missed opportunities when presenting large cases Releasing approval addiction and communicating with patients precisely and effic...

This deep dive episode features Erin Fellars from Great Oaks Dentistry, a top-performing practice from Central Texas that has mastered patient retention and growth. Listen in as we learn: Their success with Facebook ads Tips to make the patient experience even better Retention efforts that bring automated referrals Dropping insurance and its impact Processes which led to sky-high treatment accepta...