Grow Your Healthcare Practice

If charging for your services has ever made you feel uncomfortable, conflicted, or even guilty — this episode is for you. In Episode 9 of our HPCSA Guidelines series , we unpack HPCSA Booklet 19: Guidelines on Ethical Billing Practices (June 2024) — the framework that governs how healthcare practitioners should charge for their services, communicate fees, and manage financial boundaries with patie...

If you’ve ever used AI in your practice and felt a quiet sense of guilt about it — this episode is for you. In Episode 8 of our HPCSA Guidelines series, we unpack HPCSA Booklet 20: Ethical Guidelines on the Use of Artificial Intelligence (September 2025) — the newest and most forward-looking booklet in the entire series. Many healthcare practitioners are already using AI tools — voice recognition,...

If you’ve ever hesitated before posting online because you weren’t sure what the HPCSA allows — this episode is for you. In Episode 7 of our HPCSA Guidelines series, we unpack HPCSA Booklet 16: Ethical Guidelines on Social Media (March 2025) — one of the newest and most relevant booklets in the series. Social media is the most powerful visibility tool available to healthcare practitioners today. I...

If you think informed consent is just a signed form at the start of treatment, this episode is going to shift your perspective. In Episode 6 of our HPCSA Guidelines series, we unpack HPCSA Booklet 4: Seeking Patients’ Informed Consent — The Ethical Considerations — the booklet that sits at the very core of your relationship with every patient you treat. Many practitioners believe they are “covered...

If you’ve ever followed up with a patient over WhatsApp, done a phone check-in, or offered a video consultation and wondered “Is this actually okay?” — this episode is for you. In Episode 5 of our HPCSA Guidelines series , we unpack HPCSA Booklet 10: General Ethical Guidelines for Good Practice in Telehealth — the booklet that governs how healthcare practitioners may legally and ethically deliver...

If running your healthcare practice has ever felt like a balancing act between good business systems and ethical responsibility, this episode is for you. In Episode 4 of our HPCSA Guidelines series , we unpack HPCSA Booklet 3: The National Patients’ Rights Charter — a foundational document that reshapes how healthcare practitioners must think about consent, choice, pricing conversations, complaint...

If marketing your practice has ever felt like a legal or ethical minefield, this episode is for you. In Episode 3 of our HPCSA Guidelines series , we dive into HPCSA Booklet 2: Ethical Advertising & Communication — the booklet that governs how healthcare practitioners are allowed to market, promote, and communicate about their services. Many well-intentioned practitioners avoid marketing altog...

You’re not “just” a clinician — you’re also running payroll, managing cash flow, trying to market ethically, and still sleep at night. But here’s the tension: what’s considered “smart business” in most industries can quietly put healthcare practitioners at risk — because HPCSA Booklet 1 sets the ethical hierarchy for every decision you make . In this second episode of our 8-part HPCSA Series , we...

In this inspiring episode of Mastering Private Practice: Stories of Success , hosts Anne Gray and Phumla Motsa sit down with Michelle Coates , an Occupational Therapist and the founder of Blue Balance — a company that bridges the gap between employee health and workplace productivity. With over 14 years of experience spanning healthcare, wellness, and insurance, Michelle shares how her journey fro...

In this first episode of our new series, HPCSA Regulations — What They Mean for Your Business , we explore how to move from fear to freedom when it comes to understanding the Health Professions Council of South Africa (HPCSA). Hosted by Anne Gray and Phumla Motsa , this episode unpacks the origins and purpose of the HPCSA—why it exists, what it means for private practice owners, and how to turn re...

In this episode of Mastering Private Practice: Stories of Success , we sit down with Adri Geyer —a registered Occupational Therapist, certified Life & Leadership Coach, and specialist in time and mind management . With more than 20 years of experience, Adri has worked as a solo practitioner, in partnerships, and as a leader of a team of OTs—giving her a unique perspective on the real challenge...

In this episode of Mastering Private Practice: Stories of Success , we sit down with Tasneem Abrahams —a thriving private practice owner, neurodiversity-informed Occupational Therapist, podcast host, and founder of the Private Practice Growth Club . Tasneem shares the behind-the-scenes of her journey—how she built her practice from the ground up, the bold decisions she made to grow, and how she ma...

Every movement has a beginning—and this is ours. In this very first episode of the  Grow Your Healthcare Practice Podcast , hosts  Anne Gray  and  Phumla Motsa  share the origin story of  Grow Your Healthcare Practice —why it was created, the challenges it aims to solve, and the vision behind building a dedicated community for healthcare professionals. You’ll hear: The personal and professional jo...