Government Transformed

In the fifth and final episode of Government Transformed 2.0, David Halpern rejoins Richard Johnstone and Nicholas Gruen to discuss the efficacy of evaluative processes in government, and how public servants can and should be empowered to make better evaluations of public policy. Gruen explains the concept of the institutional imperative by way of Warren Buffett's ‘business imperative’, from which...

Governments around the world are focusing on how to use technology to deliver better public services, and in this episode of Global Government Forum’s Government Transformed 2.0 looks at how governments can realise the digital to usher in a public health revolution. In this conversation, Nicholas Gruen and Sherry Glied, professor of public service at New York University, discussed the potential fo...

In the third episode of this podcast series, Richard Johnstone, Nicholas Gruen, and Dan Corry discuss the evolution of government's role in technology regulation – and what it mean to truly embrace technology for digital engagement, collaboration, and transparency. In this conversation, they discuss the potential identified in the 2009 Government 2.0 report on the potential for digital engagement,...

The second episode of Global Government Forum ’s Government Transformed 2.0 podcast discusses the changing nature of public goods in the digital age – and what governments must do to maximise their benefits. The series comprises conversations that look at the story of digital transformation in government over the last 15 years, and this second discusses the evolution of public goods in the digital...

Welcome to Government Transformed 2.0, a podcast series by Global Government Forum . In this series, Richard Johnstone, the executive editor at Global Government Forum and Australian economist Nicholas Gruen look at the story of the history of government transformation, and what lies ahead. In conversations with a public service experts, Richard and Nicholas will reflect on the work of intern...

Welcome to Government Transformed 2.0, a new podcast series in which Global Government Forum and leading Australian economist and government innovation thought leader Nicholas Gruen to help unpick the story of digital transformation in government over the last 15 years. Across give episodes, this series will outline the opportunities that have been realised from digital transformation in governmen...

The UK government has set the directive for a “complete rewiring of the British state to deliver bold and ambitious long-term reform”. It says that a “digital revolution” will underpin the move to a more “agile, effective and active state”, focused on delivering its missions: growing the economy, an NHS fit for the future, safer streets, opportunity for all, and making Britain a clean energy super...

In this special episode of Government Transformed, the executive editor of Global Government Forum Richard Johnstone speaks to Luukas Ilves, an advisor to the deputy prime minister and minister of digital transformation of Ukraine who is also former undersecretary for digital transformation and CIO for the Government of Estonia, and Manuel Kilian, the founding managing director of the Global Gover...

The development of digital tools has revolutionized many areas of people’s lives – from how they communicate, to how they plan their finances and book trips. In this special episode of Global Government Forum ’s Government Transformed podcast, state and local officials join host Siobhan Benita and knowledge partners Visa Direct and J.P. Morgan Payments to discuss how technology can help transform...

Governments around the world are all faced with meeting skills gaps and talent challenges. Many services require digitally-savvy public servants to help deliver more citizen-focused services, while there is also a need for leadership and management skills to allow government to become more risk-smart and innovative.  This Government Transformed podcast, supported by knowledge partner Skillsof...

AI offers huge potential for cities to improve services for residents and make operations more efficient. Local governments also often have the agility to move faster than their national counterparts, offering early indicators of success and challenges. In this podinar, local government officials from Copenhagen, Toronto, London and North Yorkshire set out how their organisations are using AI...

Civil servants in government make many decisions every day. From policy officials working to develop responsive services that meet users’ needs, to frontline officials who have to make choices on what tax cases to prioritise, the work of government requires the skills to make effective decisions. This Global Government Forum webinar looked at how governments can build systems that help drive bette...

The threat that public sector organisations face from fraud is growing. In an era when technological advancements are rapidly transforming the landscape, public sector organisations face unprecedented challenges in combating fraud. According to a survey of public servants undertaken by SAS, all public sector agencies surveyed are currently experiencing some form of fraud and expect to see an incre...

The race is on, both within and among governments, to develop and implement artificial intelligence (AI) tools for greater productivity better public services. But the race cannot be run, let alone won, without systems changes and cultural reinvigoration among department workforces. Deploying AI technology at scale will mean changing delivery systems, long-term staff training and fluid yet secure...

In the UK, the government is focused on harnessing the potential of digital and data to unlock better, more responsive and effective services. In a recent conversation hosted by Global Government Forum, government data experts discussed the role, opportunities and challenges of using data and AI to deliver on its five missions.  Those five missions include: kickstarting economic growth,...

Governments around the world are focused on how to make the most of artificial intelligence in the way they work – and the government of Canada, which in March launched the first AI strategy for the federal public service, is no different. In this episode, three public servants from across the Canadian government spoke about the challenges that come with deploying AI to create more efficient publi...

The UK government has set out a new National Procurement Policy Statement that will focus on ensuring that public procurement can support the government’s five national missions of boosting economic growth, building green energy, tackling crime, breaking down barriers to opportunity and build an NHS fit for the future. The podcast, based on a Global Government Forum webinar held on 4 March, sets o...

Governments need to better join-up policy development with operational delivery to ensure they can meet the growing challenges they face – but such collaboration can be difficult to implement in practice. In this podcast, experts from the UK, Estonia and Brazil share best practice on harnessing people-powered insight in policymaking, examining how governments are working to understand citizens’ li...

The 2013 launch of healthcare.gov – the US government website that helps American’s find health insurance – is most often viewed as a failure. The website crashed on its first day, leading to batch of negative headlines as the US government scrambled to get it back online.  But this is only half the story. What is less remembered now is the recovery – how government changed how it worked to g...

Jonathan Finch , acting director of digital experience in the US government’s Office of Management and Budget, is still relatively new to government, having moved into his role after a six-year career at Deloitte. His motivations for making the transition, however, run deep. When Finch lost a loved one, he was forced to navigate complex government procedures which – a...

Welcome to this special edition of Government Transformed in which we look at the key issues in the UK general election and how civil servants will be working to get ready for the next government. The general election will be held on 4 July, with parties setting out their vision for the future of the country. That means that right now, civil servants are working on ‘day one’ documents for new mini...

In this latest episode of Government Transformed, GGF’s executive editor Richard Johnstone and podcast producer Jack Aldane journeyed from London to Leeds to join a reunion of one of the UK government's most innovative digital projects – the digital academy.  The academy was initially set up in Department for Work and Pensions, before transferring to the Government Digital Service. Its aim wa...

Iceland and Barbados may be 4,000 miles apart and have wildly different climates but as two small island nations with similar populations, it turns out there is much that the Barbados government can learn from Iceland – about digital transformation in particular.  This, the fifth and final episode of Government Transformed series 1 was recorded during a three-day Global Governm...

“One of the things about trust is it takes a long time to build and can be lost in a split second.”  In this, the penultimate episode of Government Transformed Series 1, guests Eilidh McLaughlin , head of the Scottish Government’s Digital Citizen Unit and Ben Roseth , modernisation of the state senior specialist at the Inter-American Development Bank, discuss why trust is a prerequisite for t...

Most countries have a digital transformation strategy for government, but what is the role of central digital units in helping turn those ambitions into reality?   In this, the third episode of Government Transformed, guests Shira Lev-Ami , chief executive of Israel’s National Digital Agency and Àstrid Desset , former director general of the Open Government of Catalonia’s Open Administra...