Gov360

Employees are changing jobs faster than ever. Organizations are experiencing constant turnover. City manager tenure continues to shrink. Political environments are increasingly volatile. Public expectations continue to rise. And leaders everywhere seem to be asking the same question: What happened to loyalty? In Episode 26 of Gov360, City Manager Chris Mann explores why that may actually be the wr...

Before we talk about the differences between American and British local government… It may be more important to talk about the similarities.   Different governmental structures. Different political systems. Different laws. Different traditions.   But remarkably similar challenges.   In this episode of Gov360, City Manager Chris Mann is joined by Lewis Anderson, a local government practitioner from...

Leadership in local government is becoming emotionally heavier. Not just operationally difficult. Heavier. The public sees the council meeting. The vote. The controversy. The headline. What they often do not see is the pressure being absorbed behind the scenes by the people trying to hold organizations, communities, and public trust together. And increasingly, that pressure is becoming deeply pers...

City managers don’t just fail. Most don’t fail at all. They stall. They plateau. They quietly move on… or get pushed out. And it’s usually not because they weren’t good at their job. For decades, local government rewarded a clear formula: Be competent. Stay neutral. Deliver results. Let the work speak for itself. For many, that formula no longer holds. In this solo episode of Gov360, Chris Mann ex...

Departments don’t usually fail all at once. They break quietly, then suddenly. Across local government, employees are leaving, burnout is rising, and many leaders don’t realize a department is broken until it’s too late. It starts subtly. One resignation that doesn’t get filled. One burned-out employee holding everything together. One leader hoping the team can just push through. Until one day, th...

For more than a century, the council–manager form of government has been one of the most successful governance innovations in American public administration. It professionalized local government. It separated politics from administration. And it allowed cities to focus on service delivery, financial stewardship, and long-term community planning. But today, the political environment surrounding loc...

Competence used to be enough. Master the craft. Stay neutral. Deliver results. Let the work speak for itself. For decades, that formula sustained careers across local government. Today, it often doesn’t. In this solo episode of Gov360, Chris Mann explores the quiet but profound shift reshaping local government leadership. This is not a critique of the profession. It is not an indictment of elected...

There is no single path to the city manager’s chair. Some arrive through planning or finance. Others through engineering or public safety. And some come through politics, communications, or advocacy. In this episode of Gov360, City Manager Chris Mann reflects on his personal journey into professional management and the lessons he wishes someone had shared earlier. In a candid conversation with Joe...

If you spend enough time in city management or local government leadership, you will eventually ask a quiet but unavoidable question: Is this still worth it? Not necessarily in a moment of crisis. Not only after a bad meeting. But after years of responsibility, pressure, restraint, and service—when the weight of the job begins to compete with the meaning that first drew you to it. In this solo epi...

If you work in local government long enough, you will experience political change. Elections happen. Majorities shift. New voices come in with new priorities. But what happens when that change suddenly alters your footing—when the ground beneath you shifts, trust thins, and you realize your role is being quietly re-evaluated? In this solo episode of Gov360, City Manager Chris Mann offers a calm, e...

What keeps city managers going when the pressure, politics, and public scrutiny feel relentless? In this special holiday episode of Gov360, host Chris Mann revisits a candid, wide-ranging conversation with Joe Turner, founder of the American Association of Municipal Executives and host of the City Manager Unfiltered podcast, and Will Kolbow, City Manager of Calimesa, California. Originally recorde...

City and county managers carry an extraordinary weight—public pressure, political conflict, community expectations, nonstop crises, and the quiet fear of what could go wrong next. Most of that burden stays hidden from view. But not today. In this special episode of Gov360, we flip the mic. Guest host Sam Toles, Founder & CEO of CiviSocial, steps into the host chair and interviews four veteran...

If you work in local government long enough, you’ll face public criticism. That comes with the territory. But what happens when it stops being about policy and becomes about you—your name, your reputation, even your livelihood?   In this solo episode of Gov360, City Manager Chris Mann shares a deeply personal story of facing an organized, relentless campaign to drive him out of his role. For two y...

What really changes when you go from writing staff reports to voting on them?   In this episode of Gov360, host Chris Mann sits down with Palm Desert City Councilmember Joe Pradetto, who made the rare leap from long-time government staffer to elected official. With years of experience in legislative affairs, communications, and department leadership, Joe now finds himself on the other side of the...

🎙️ Guest Appearance on the Courage Wise Podcast with Gavin Johns   What does it really take to lead a city with courage—especially when your path is unconventional, the budget is tight, and the stakes are personal? In this episode, Gov360 host Chris Mann shares his guest appearance on the Courage Wise Podcast, where he sat down with Gavin Johns for an honest, wide-ranging conversation about leader...

🎙️ Guest Appearance on the City Manager Unfiltered Podcast with Joe Turner What if you could build a full recording studio in your city without touching your general fund? That’s exactly what I did—and in this episode, I explain how. I recently joined Joe Turner on the City Manager Unfiltered podcast to unpack how cities can leverage PEG (Public, Educational, and Governmental) access funds to mode...

🚨 Struggling with negativity on social media? Here’s how to take back control. 🎙️ Gov360 Episode 10! Sam Toles is back—this time in-studio—to dive even deeper into the social media crisis facing local governments and how to fix it. A former city councilmember turned Hollywood media executive, Sam is the founder of CiviSocial and the author of two game-changing books: 📘 The Social Media Playbook...

“Ignoring politics doesn’t make it go away; it only makes local governments less prepared.”   In this episode of Gov360, host Chris Mann sits down with Dr. Adam Probolsky, President of Probolsky Research and Senior Research Fellow at the Drucker School of Management, to explore how city leaders can think politically without acting politically.   They unpack why the traditional politics–policy divi...

“When the numbers go red, that’s when true leadership shows its color.” Budget deficits are no longer isolated events; they’re becoming the norm in cities and counties across the country. In this candid solo episode of Gov360, host Chris Mann shares what he’s learned from leading not one, but two cities through structural budget deficits. Drawing on over 25 years in and around local government, Ch...

🔍 Episode Summary: Are you burned out, questioning your future in local government, or wondering if there’s a more fulfilling path forward?    In this episode of Gov360, host Chris Mann sits down with Jacob Green, a former Assistant City Manager and now CEO of Jacob Green & Associates, to talk candidly about the growing trend of local government professionals transitioning to the private sect...

Being a City Manager is about more than policy and budgets—it’s about presence, relationships, and the courage to lead when it counts most.   In this solo episode of Gov360, host Chris Mann shares the 7 things he wishes he knew before taking on his first city manager role. After 25 years in and around local government, the last six years managing two cities—through incredible wins and one very dif...

Artificial Intelligence is no longer a far-off concept—it’s here, and it’s transforming how local government works.   In this episode, Chris Mann sits down with Micah Gaudet, Deputy City Manager of Maricopa, Arizona, for a practical, insightful discussion on the role of AI in the public sector. What started as a fun experiment generating dad jokes led Micah to champion AI as a transformational too...

The council-manager form of government is the most widely used system in the United States—and for good reason. When roles are respected and relationships are strong, it provides a framework for effective, accountable local governance. But when the boundaries between policy and administration blur, dysfunction is rarely far behind. In this episode of Gov360, host Chris Mann welcomes Canyon Lake Co...

In this episode of Gov360, Chris Mann sits down with nationally recognized digital strategist Sam Toles, the founder and CEO of CiviSocial. Sam shares actionable insights from his travels across the U.S. training cities and counties on how to modernize their social media strategy. They dive deep into why local governments must stop ignoring social media’s influence, the dangers of disengagement, a...

In this powerful debut guest episode of Gov360, host Chris Mann is joined by Joe Turner — veteran city manager, founder of the American Association of Municipal Executives (AAME), and host of the highly influential City Manager Unfiltered podcast. Together, they explore how bold communication, authentic leadership, and calculated risk-taking are reshaping the future of local government.   From the...