Good Question

Miguel Navarro (KeyBank) and Angela Diaz (Senior Risk Manager, external fraud oversight) on where fraud teams are actually falling behind on AI, and what it costs them. They cover: Why reading about AI isn't the same as using it, and where to start How deepfake scams work outside the bank's visibility — and why that makes them so hard to catch The difference between managing risk and avoid...

Frank McKenna and Marc Evans come at fraud from opposite ends -- data and the street -- and land in the same place. Description (both platforms): Frank McKenna is Chief Fraud Strategist at Point Predictive and author of the Frank on Fraud blog. Marc Evans is a detective, Certified Fraud Examiner, and founder of Fraud Hero, with 14 years in law enforcement. They approach fraud from completely diffe...

Tracy Hall lost over $300,000 to a romance scammer. For the first two years, shame kept her silent — the same shame that keeps most victims from coming forward. She's now an author, speaker, and fraud victim advocate. She co-authored a language guide with the Australian government to change how fraud is reported in the media. One of the nine principles: never say a victim "lost" mone...

Amy Davis leads fraud investigations for US Card at Capital One — a role that spans external fraud rings, internal fraud, coordinated scam events, and law enforcement. At Fraud Fight Club Round 3, she shared a framework for making the case for proactive fraud testing inside large institutions, and how her team approaches defenses that can't afford to stay static. She also offered one of the mo...

Denise Schott manages fraud operations at Regions Bank, overseeing customer claims, fraud detection, and new account screening. With nearly 30 years in banking fraud — including time at JPMorgan Chase going back to its Bank One days — she's seen the field change significantly. In this conversation from Fraud Fight Club Round 3, Denise talks about the career practice that's served her most:...

Fraud detective and Fraud Hero founder MarC Evans joins hosts Inscribe CEO Ronan Burke and Head of Marketing to explore one of the most overlooked gaps in fraud fighting — the space between catching fraud and prosecuting it. Marc draws on more than a decade of investigative experience to explain why cases fall apart, how AI is supercharging document fraud, and why the most important question in th...

As banking becomes fully digital, the fraud landscape is changing fast. In this episode of Good Question , Inscribe CEO Ronan Burke speaks with two leaders tackling fraud in very different environments: Hua Li , Head of Payment Risk at TikTok, and Angela Diaz , a senior fraud risk leader formerly at Discover. Their conversation reveals how digital platforms and traditional banks now face many of t...

AI is changing fraud at scale: More fake documents, more synthetic identity attempts, and more “distraction volume” for risk teams. In this episode of The Good Question Podcast, Ronan Burke (CEO & Co-founder, Inscribe) sits down with Laura Speakman (Co-founder & President, Alloy) to break down insights from their latest fraud reports—Alloy’s view across 600+ banks, credit unions, and finte...

Fraudsters are using AI to look legitimate: polished websites, convincing call scripts, and AI-generated documents are becoming the norm. In this episode of Good Question , Inscribe CEO Ronan Burke sits down with Anurag Puranik, Chief Risk Officer at Coast, to discuss how fraud strategies must evolve in the AI age. They cover: Why traditional fraud signals are breaking down The rise of AI-generate...

AI-generated documents, template-based fraud, and look-alike bank statements are scaling faster than ever. In this episode of Good Question , Inscribe CEO Ronan Burke talks with Patrick Lord and Timothy O’Rear from Rapid Finance about how document fraud has changed, why manual review can’t keep up, and how modern underwriting teams are adapting. Rapid Finance has been underwriting small business l...

Fraud tactics are evolving faster than ever with the rise of AI. From deepfake documents to romance scams powered by automation, fraudsters are scaling deception in ways that challenge banks, fintechs, and regulators. In this episode, Brianna Valleskey speaks with Angela Diaz (Discover) and Michael Coomer (BHG Financial) about: The real impact of AI-generated and AI-edited documents How scams like...

Sam Altman, CEO of OpenAI, recently warned of an impending AI fraud crisis. With generative AI now capable of creating fake documents, videos, and transaction data indistinguishable from reality, what does this mean for risk teams and financial institutions? In this episode of Good Question, host Brianna Valleskey sits down with Ronan Burke (CEO of Inscribe AI) and Conor Burke (CTO of Inscribe AI)...

Romance. Investment. Job. Tech. What happens when scams don’t fit neatly into one category—but blend emotional manipulation with financial exploitation? In this episode of Good Question , we celebrate the voices of two incredible fraud fighters: Jen Lamont , BSA compliance officer and 2024 Noble Award winner, and Hailey Windham , podcast host and board member of Operation Shamrock. Host Bri Valles...

What does it actually look like when an AI agent joins a fraud team? In this live episode of Good Question , Conor Burke (CTO & Co-founder at Inscribe) and Jon Fry (CEO & Founder at Lendflow) explore how AI agents are already being deployed in financial services, and where the tech is headed next. Topics we cover: What AI agents really are (and aren’t) 4 use cases gaining traction: categor...

In this episode of Good Question, we explore how AI is transforming fraud prevention, compliance, and risk management—without compromising regulation. Join host Brianna Valleskey in conversation with two leading risk executives: - Laurel Sykes, EVP and Chief Risk Officer at American Riviera Bank - Michelle Proshaka, Chief Banking and Risk Officer at Nymbus They discuss: - How AI tools like LLMs, b...

In this episode of Good Question, we explore a fast-emerging challenge in fraud detection: AI-generated documents. Recent updates to ChatGPT’s image generation capabilities have introduced powerful new tools for fraudsters. Using an autoregressive image model (as opposed to diffusion-based approaches), these systems can now generate entire documents from scratch (pixel by pixel) with highly realis...

In this special episode of Good Question , we kick off a new series spotlighting women in fintech risk and leadership with an empowering conversation featuring Camilla Matias, COO at Brex, and Angela Apinyavat, Head of Customer Success at Inscribe. Hosted by Bri Valleskey, Head of Marketing at Inscribe, the episode dives into Camilla and Angela’s unique journeys into fintech, their rise through le...

In the latest episode of Good Question , we sit down with Matt Overin, Manager of Fraud Risk Management at Logix Federal Credit Union, and Daragh McMeel, Risk Operations Manager at Inscribe, to unpack key findings from Inscribe’s 2025 Document Fraud Report . We explore the most common document fraud trends, how financial institutions are tackling document manipulation, and what fraud fighters shou...

What does it mean to create art in the age of generative AI? On the latest episode of  Good Question ,  Inscribe  Staff Product Designer Patrick Cusack and CTO Conor Burke sit down with Brianna Valleskey to explore the possibilities and challenges of AI-generated art. From its impact on accessibility and collaboration to the enduring importance of human creativity, this conversation highlights the...

Large language models (LLMs) and AI agents are not just buzzwords—they're reshaping how we think about fraud detection and prevention. In this episode, we’re joined by  Frank McKenna, a well-known fraud expert and Chief Fraud Strategist at Point Predictive (as well as the voice behind Frank on Fraud , a widely respected blog in the fraud space) and Inscribe CEO Ronan Burke. Frank demonstrates Clau...

As the holiday season kicks into high gear, it’s not just shoppers and families preparing for festivities—fraudsters are ramping up their efforts too. In the latest episode of Good Question , we sit down with fraud prevention experts Dustin Eaton, a financial crimes professional at Seis who recently published an article with ACAMS titled “ Holiday Scams to Watch Out for in 2024 ,” and Daragh McMee...

In the latest episode of Good Question , we explore how new tools like Fraud GPT, a dark AI tool designed specifically for malicious activities, are changing the landscape of financial crime. We talk about how Inscribe is developing innovative solutions to counter these threats. The conversation covers a wide range of topics, including the challenges of evolving AI technology, ethical consideratio...

In this live recording of Good Question , we explore the role of AI agents in the future of fraud prevention with expert fraud fighters, a live studio audience, and (of course) ChatGPT! This lively discussion focuses on the integration of AI agents into fraud-fighting strategies to streamline operations, enhance accuracy, and improve team efficiency. Our guests start by reflecting on the impact of...

In this debut episode of our new podcast, Good Question, we dive into the rapidly evolving world of AI, focusing on the hype surrounding large language models (LLMs) and whether the excitement is justified. Ronan and Conor, our co-founders, bring their unique perspectives on the AI landscape as we discuss the current state of AI within the technology hype cycle, exploring whether we are nearing a...

In this episode of Good Question, we explore one of the most exciting developments in the world of large language models: multimodal LLMs, which combine different types of data — like text and images — to create a more nuanced understanding of information. We talked about how the relationship between those models is akin to being twins, where two brains can offer different perspectives while worki...