Good AP Times

If your hotel tech stack feels like it's held together by spreadsheets, manual workarounds, and crossed fingers, you're not alone. In this episode, we sit down with Chip Fritsch , Co-Founder and COO of HIA Software , to talk about one of the biggest challenges facing hospitality today: disconnected systems that make it nearly impossible to get a clear picture of your business. With more than 30 ye...

For years, restaurant operators have wrestled with the same question: Is delivery helping the business or quietly hurting it? In this episode, we sit down with Jake Schostak , founder and CEO of Catapult , a platform helping restaurant brands simplify online ordering, delivery management, and off-premise growth. Coming from a family deeply rooted in the restaurant industry and with years of experi...

In this episode of Good AP Times , brought to you by Factura.ai , we sit down with Herb Taylor , Managing Director at Eisner Advisory Group , to explore a fascinating question: What if restaurants operated more like hotels, airlines, or even tech companies? With decades of experience helping hospitality brands improve operations and profitability, Herb shares why many restaurants still rely on "th...

Most companies are stuck in the past when it comes to accounts payable - drowning in manual tasks, endless paper, and costly inefficiencies that threaten growth. But what if there’s a better way? Mark Brousseau, a leading voice in AP transformation, reveals how outdated processes are costing businesses millions in late payments, fraud risk, and lost strategic value and shares how AI and holistic a...

Unlock the transformative power of AI in finance and hospitality! Discover the real differences between generative, agentic, and traditional AI, and learn how to leverage these game-changing tools effectively. Most people are overwhelmed by the AI buzz, mistaking superficial features for true innovation. Derek Henry, a CPA, fraud examiner, and AI educator with over 20 years of experience, reveals...

Most companies overlook the real cost of bad data and inefficient processes, and it’s draining their cash flow without them even realizing. In this episode, Factura.ai founder Brad shares an eye-opening look at how misunderstood automation and flawed workflows are quietly bleeding businesses dry and what they can do to plug the leak. Brad, a seasoned expert in the accounting and hospitality indust...

The conversation with Andy Laufer, managing partner at Laufer LLP, delves into the evolving role of finance teams in multi-unit businesses, emphasizing the shift from historical reporting to operational influence. Andy highlights the importance of actionable information, collaboration between finance and operations, and the impact of technology on back-office efficiency. Takeaways Operational Infl...

Most restaurant owners overlook how quickly their finance chaos spirals out of control as they scale until it’s too late. Brad Schuchardt, founder of BTBK Accounting , reveals the crucial tipping points where restaurant finance systems break down and how you can stay ahead of the curve. In this episode, you'll discover why manual processes like repetitive data entry and disconnected sales systems...

The conversation with Cody Wong from CW Management covers the challenges of scaling a restaurant business, the importance of efficient reporting and finance management, and the role of customer service in the context of AI and technology. Cody shares insights on the impact of AI on restaurant operations and the significance of timeliness in financial reporting. Additionally, he discusses the impor...