Gone Phishing

MSPs can often use Third-Parys risks to escape responsibility but for many, it comes down to their own internal weaknesses and policies. Jason Slagle joins us today to talk about how you can be more proactive in protecting your vendors from third-party risks. Connect with Jason on LinkedIn: https://www.linkedin.com/in/jslagle/ Or at MSPGeek: https://mspgeek.org/ Or at CNWR: https://www.cnwr.com/ W...

Over the past few years, we have generated more data and information than in the entire history of humanity. This means that we have a greater need to protect our data, and the demand for professionals who possess the skills to do so is constantly increasing. However, there is hope. Jimmy Hatzell is back today to share how MSPs can capitalize on this opportunity. Connect with Jimmy on Linkedin: ht...

The answer to that question comes down to the implementation and today we are joined by Jason Slagle to discuss Single Sign-On. It's important to acknowledge that our security is only as strong as our weakest link. Therefore, we need to take every possible measure to ensure that our systems are protected against potential threats. Connect with Jason on LinkedIn: https://www.linkedin.com/in/jslagle...

Have you heard of PAM or Privileged Access Management? Today, Jimmy Hatzell is here again to shed light on why it is crucial for MSPs to implement Privileged Access Management in their systems, especially since MSPs are becoming increasingly vulnerable to cyber-attacks. Connect with Jimmy on Linkedin: https://www.linkedin.com/in/hatzell/ Want to find out more about Security Awareness Training chec...

We’ve heard so much about AI changing how we do things but is the buzz justified? Jimmy Hatzell from Cyber QP is joining me today to give his predictions on when we’ll see AI integrated into our day-to-day lives. He will also share some valuable insights for MSPs to stay ahead of the game and embrace this evolving technology. Connect with Jimmy on Linkedin: https://www.linkedin.com/in/hatzell/ Wan...

As an MSP, one of your primary offerings to clients is security awareness training. However, it can be challenging to sell this service to clients who may not fully understand its value and importance. In this episode, I will provide you with tips on how to approach this conversation with your clients and emphasize the importance of selling the benefits rather than just the tool itself. Want to fi...

In today's world, the term "AI" is widely used, and companies are eager to utilize this technology. However, it is often just a marketing gimmick. Today, I would like to explore the potential use of AI in social engineering scams. While it may not be effective in managing highly specific attacks, AI can still pose a threat in indiscriminate, non-targeted attacks that are commonly seen. New York Ti...

As an MSP, it's vital to obtain buy-in from clients for cybersecurity. Leaders may think they don't need it, but they are often the most targeted due to sensitive information access. Improving the cybersecurity culture is a crucial first step in protecting clients, and today I will share my thoughts on how you can best communicate this to your clients. Want to find out more about Security Awarenes...

In the final part of our series about using YouTube to grow your MSP, Tom Lawrence explains how to measure your channel's success using the right metrics. He also offers valuable advice on creating content that helped him receive over 600 service bookings a month. Check out Tom’s YouTube Channel here: https://www.youtube.com/@LAWRENCESYSTEMS Want to find out more about Security Awareness Training...

Welcome back to Part 2 of our series on using YouTube to grow your MSP with Tom Lawrence. Nowadays, creating content is easier than ever. You don't need expensive equipment, nor do you need to record lengthy, in-depth videos. You can simply start with a cheap microphone and create short, tutorial-style content on a topic that you're passionate about. Listen in as Tom shares some of his tips on get...

We're excited to have Tom Lawrence back for a three-part series where he'll be sharing tips on how to use YouTube to market your MSP business. Tom runs his own successful YouTube channel and will provide valuable insights on how to get started on the platform and why it's beneficial for your business. Links Tom mentioned: Storybrand: https://storybrand.com/ Business Technicalities YouTube: https:/...

Joining a community is essential for vendors to succeed, and Ray Orsini is back to follow on from our last episode. By being part of a community, vendors can build relationships based on camaraderie, trust, and transparency, which can lead to more opportunities for growth and success. Listen in as Ray shares tips on how to find the right community for vendors. Reach out to Ray on Linkedin: https:/...

Ray Orsini is joining me today, a guy who’s been in the MSP space for over 15 years. I ask Ray his perspective on the MSP industry's progress and how AI technology has enabled MSP personnel to concentrate on the more personalized aspects of the business, resulting in enhancements that benefit both the MSP itself and its customers. Reach out to Ray on Linkedin: https://www.linkedin.com/in/rayorsini...

If you're searching for an MSP vendor, it's important to know how to distinguish a good one from an average one. A good vendor is transparent about their processes, they prioritize honesty and integrity to gain the trust of their customers. In contrast, an average vendor may be evasive or secretive, implying that they have something to hide. Tom Lawrance joins us again today as we explore the key...

Welcome aboard the Gone Phishing boat, Tom Lawrence! Today, Tom will be sharing valuable advice on how to begin your journey as an MSP. Are you wondering if it's a good time to start? Stay tuned to find out. Find out more about Tom here: https://lawrencesystems.com/about-us/ Want to find out more about Security Awareness Training check out Phin Securities https://www.phinsec.io/ Connect with Conno...

Data breaches are happening more frequently these days, but it is surprising how many people fail to understand the seriousness of the situation. To improve security, every employee's behavior needs to change, but this is nearly impossible to achieve when they lack concern. Want to find out more about Security Awareness Training check out Phin Securities https://www.phinsec.io/ Connect with Connor...

He’s back again, Wes Spencer joins us for a bit of a different conversation today. Wes is the founder of Empath Cyber so today we explore the crucial role of empathy in cybersecurity. Discover how fostering empathetic communication within Managed Service Providers (MSPs) can effectively educate individuals about digital threats and provide them with a deeper understanding of the motives behind our...

A common complaint I hear all the time when it comes to logging in, particularly with 2FA, is that it takes too much time and effort. However, this mindset is not only flawed but also dangerous. In this episode, I will delve into the reasons why and provide MSPs with strategies to tackle it. Want to find out more about Security Awareness Training check out Phin Securities https://www.phinsec.io/ C...

Welcome back to the show, cybersecurity expert Wes Spencer! Today, our topic revolves around why MSPs should prioritize preventive security measures over merely fixing the issues when they occur. A competent MSP should educate its clients about the importance of implementing better security practices, leading to improved buy-in from them. Wes Spencer is the Founder of Empath Cyber ( empathcyber.co...

Choosing the right MSP-friendly tools is crucial for managed service providers to do their jobs well, but not all providers meet their needs, hindering productivity. Careful evaluation is key when adding new providers, ensuring the perfect support and tools for success. Today I’ll help you elevate your MSP game and make sure you choose the right tools. Want to find out more about Security Awarenes...

Regardless of whether you are a large corporation or an individual, it is crucial to prioritize cybersecurity. In this episode, I will provide three practical tips to enhance online security and protect both yourself and your company from potential attacks. Want to find out more about Security Awareness Training check out Phin Securities https://www.phinsec.io/ Connect with Connor on LinkedIn: htt...

Brian Mahon returns to look into his crystal ball and let us in on some of the technology and how it’s changing the cyber security industry He also shares his insights on the future of Cyber Insurance, will it even exist in the future? Find out on today’s episode. Connect with Brian on Linkedin: https://www.linkedin.com/in/brianmmahon/ Need cyber insurance? Chek out https://ehdinsurance.com/ Want...

It's great to welcome Brian Mahon back to the show! Brian is a certified insurance counselor, and today we'll discuss some cyber insurance challenges. If you’re an MSP you’ll want to make sure you check out my conversation with Brian today. Connect with Brian on Linkedin: https://www.linkedin.com/in/brianmmahon/ Need cyber insurance? https://ehdinsurance.com/ Want to find out more about Security A...

It's difficult to change our own behavior, let alone change someone else's. Today I share with you the challenges we encounter in managing human vulnerability.  Want to find out more about Security Awareness Training check out Phin Securities https://www.phinsec.io/ Connect with Connor on LinkedIn: https://www.linkedin.com/in/connor-swalm/

You may think that because you’re only an individual or a small company, human vulnerability doesn’t matter to you, but today I want to give you some reasons why it does and why large enterprises aren't the only people who need to worry about cyber security. Want to find out more about Security Awareness Training check out Phin Securities https://www.phinsec.io/ Connect with Connor on LinkedIn: ht...