NGCOA

Golf Business Podcast

Business EN ↓ 100 episodes

This is the Golf Business podcast brought to you by the National Golf Course Owners Association (NGCOA), the leading voice for today's owners and operators. Each episode features guests and discussions about some of the most important matters in our business. This podcast is supported by Yamaha Golf Cars, the official golf car partner of NGCOA.

Author

NGCOA

Category

Business

Podcast website

ngcoa.libsyn.com

Latest episode

Apr 1, 2026

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Episodes

Episode 28: Jay Miller, Sterling Golf; Justin Wolf, First American 19.08.2019

For Inside Golf Business, Jay Miller, director of golf course operations for Sterling Golf Management, discusses the changes golf course owners need to make to develop new revenue generating opportunities. For this episode's House Chat, Justin Wolf, director of business development for First American Payment Systems, lets listeners in on the new NGCOA member benefit that can save them money.

Episode 27: Rock Lucas, Del Ratcliffe and Bill Sells 18.07.2019

In this episode's Owner to Owner segment, Rock Lucas of Charwood Country Club and Del Ratcliffe of Ratcliffe Golf Services take on the dog days of summer with different marketing strategies, discuss liability issues with golf car alternatives, and share some tips for saving on electrical costs. For House Chat, Bill Sells, senior vice president of government and public affairs for the Sports & Fitn...

Episode 26: Walt Osbourne, Steve Merkel 10.07.2019

In this episode of Inside Golf Business, Walt Osbourne, with Syngenta, continues the conversation from the Golf Business Special Report on turf management, combating turf diseases and how technology is helping prevent the problems with predictive models. The complete report can be found at golfbusiness.com. For House Chat, Steve Merkel, director of agronomy & maintenance with Landscapes Golf Manag...

Episode 25: Whitey O'Malley & Don Rea 26.06.2019

In this episode, we offer an extended version of our regular Owner to Owner segment, where golf course owners share their insights on day to day operations and trends in the industry. Here, Whitey O'Malley of Saddleback Golf Club and Don Rea of Augusta Ranch Golf Club talk about the keys to a healthy lake, even when the geese have taken over; new course technology and tip-less restaurant service....

Episode 24: Roberta Bowman, LPGA, and Kent Ashby and Jared Williams 06.06.2019

For this episode's Inside Golf Business, Roberta Bowman, chief brand & communications officer with the LPGA, talks about the organization's new initiative – Drive On! – that focuses on the stories behind women's impact on golf. View their campaign launch video at  www.youtube.com/watch?v=r7VT8pb89-4 Someone damaging your brand online? In this episode's House Chat, Kent Ashby, marketing director of...

Episode 23: Sheila McLamb, Allison George and Del Ratcliffe 24.05.2019

In this episode's Owner to Owner, Allison George and Del Ratcliffe share revenue-generating ideas to compensate for when Mother Nature throws you a curveball and you have to cancel planned events. Flash sales, Groupons, digital marketing strategies and more can be lifesavers. For House Chat, NGCOA member Sheila McLamb of Meadowlands Golf Club and Farmstead Golf Club in North Carolina, two award-wi...

Episode 22: Larry Hirsch, Tiffany Largey and Stephen Gill 06.05.2019

Recent news reports have shed light on the tax bills in front of New York state legislators that have golf course owners worried. For Inside Golf Business, Larry Hirsch, president of Golf Properties Analysts, takes a look at the tax valuation proposal and what it means for owners. In our House Chat segment, Tiffany Largey and Stephen Gill of Flood Risk America, discussed details about the coverage...

Episode 21: Don Rea & Rock Lucas, and George Cooper, Forbes Tate Partners 24.04.2019

In this episode of Owner to Owner, Don Rea of Augusta Ranch Golf Club and Rock Lucas of Charwood Country Club talk about dynamic pricing and more revenue management training (pga.org\revenuemanagement), flag face-lifts, and why taking time to pay attention to the little things makes a difference to your customers. For House Chat, George Cooper of Forbes Tate Partners discusses details of the gover...

Episode 20: ClubCorp's David Pillsbury, CommonWealth's Todd Turner 10.04.2019

In this segment of Inside Golf Business, ClubCorp CEO David Pillsbury talks more about the company's future plans in a follow-up to the article "The Pillsbury Effect" in the April issue of Golf Business magazine. For House Chat, Todd Turner of CommonWealth Financial Group tells golf course owners about the new 401(k) benefit program available through NGCOA.

Episode 19: Allison George & Whitey O'Malley, Steve Mona 25.03.2019

Allison George & Whitey O'Malley say they are getting a slow start to the new season due to the tough spring weather, but note that planning ahead makes life a lot easier and boosts the bottom line. New GPS systems and a Fat Boy tournament are among the plans. For House Chat, Steve Mona of We Are Golf shares what issues are on the schedule for National Golf Day on May 1 in Washington, D.C.

Episode 18: FlingGolf's Alex Van Alen, NGCOA CEO Jay Karen 14.03.2019

FlingGolf Founder Alex Van Alen follows up the February Golf Business magazine article about the growth of alternative play for the golf course; NGCOA CEO Jay Karen talks about his recent blog about bartered tee times, free play and what it means for the future of the industry. The full article can be found at  linkedin.com/in/jaykaren/

Episode 17: Jonathan Hill of Clubessentials, Del Ratcliffe and Rock Lucas 25.02.2019

For this episode of Owner to Owner, Del Ratcliffe and Rock Lucas talk about the importance of investing in yourself, especially when you don't think you can afford it; while in House Chat Jonathan Hill, General Counsel with Clubessentials, explains what it really means for a website to be ADA compliant.

Episode 16: Whitney Crouse, Beau Reid 13.02.2019

Whitney Crouse, Bobby Jones Links, talks about the success rebranding of his golf course in a follow-up to a Golf Business magazine story; and Beau Reid with insurance company Holmes Murphy, explains NGCOA's latest member benefit to save course owners money.

Episode 15: Melanie Boese 28.01.2019

Melanie Boese, Brattleboro Country Club, in Brattleboro, Vermont, talks about her journey taking over the responsibilities of running the course after the sudden loss of her husband. Melanie shares what helped get her through the difficult transition.

Episode 14: Owner to Owner with Don Rea & Allison George 11.01.2019

In this special extended episode of Owner to Owner, Don Rea and Allison George discuss making the best of your peak seasons, and also a peek at some education sessions at Golf Business Conference 2019. And a bonus: Don explains his "Save Your Loonies" program.

Episode 13: Kevin Lang, Del Ratcliffe and Don Rea, Kraig Kann 09.01.2019

Kevin Lang of PrecisionHawk talks about the many applications for drones, Del Ratcliffe and Don Rea discuss some POS software issues, and 2019 Golf Business Conference emcee Kraig Kann lets you in on what to expect at the February event.

Episode 12 - Whitney Reid Pennell, Whitey & Del, Mark Leddy 09.01.2019

Whitney Reid Pennell, RCS Hospitality Group, talks about how hospitality offerings are changing the bottomline for golf organizations; Whitey O'Malley and Del Ratcliffe discuss pending legislative issues impacting the golf industry ; and Mark Leddy, GM Cadillac, fills listeners in about the auto manufacturer's partnership with NGCOA.

Episode 11 - Desane Blaney, Whitey O'Malley & Del Ratcliffe, Jane Geddes 09.01.2019

Desane Blaney of the Association of Golf Merchandisers gives insider tips on bringing holiday shoppers to the golf shop; Whitey O'Malley & Del Ratcliffe share thoughts on connecting with their customers; Jane Geddes, executive director at LPGA Amateur Golf Association, shines a light on the #inviteHER initiative.

Episode 10 - Dave Ragan, Allison George & Rock Lucas, Mark Miller 09.01.2019

Dave Ragan of Ragan Technical Solutions talks about the looming $10 billion irrigation bill the golf industry may be facing, Rock Lucas and Allison George tackle tough issues on the course, and Mark Miller of Interactive Accessibility on ADA website compliance.

Episode 9 - Robbie Wooten, Allison George & Rock Lucas, Mark Luthman 09.01.2019

Robbie Wooten, Impact Golf Marketing, follows up on an article from the September issue of Golf Business about social media marketing; Allison George & Rock Lucas talk about facing Mother Nature and how the numbers add up; and Mark Luthman, Touchstone Golf, shares his insights about attending Golf Business TechCon.

Episode 8 - Tommy Lim, Rock Lucas & Whitey O'Malley, CT Shaw 09.01.2019

Tommy Lim, the CEO of GOLFZON America Inc., talks about how golf simulators are influencing the industry; Rock Lucas and Whitey O'Malley discuss food and beverage issues including rising minimum wages; CT Shaw of Landscapes Unlimited shares advice on disaster preparedness.

Episode 7 - John Cunningham, Don Rea & Rock Lucas, Kate Moore 09.01.2019

John Cunningham, GM, Aronimink Golf Club, follows up on an article in the July/August issue of Golf Business Magazine about hiring using the predictive index; Don Rea & Rock Lucas talk about weather insurance and surviving a haboob; and Kate Moore, who is retiring from the Michigan Golf Course Association, shares stories about her many years with the organization.

Episode 6 - Steve Chaney, Whitey O'Malley & Rock Lucas, Scott Pace 09.01.2019

Steve Chaney of Shell Landing Golf Club gives an inside look from the July Golf Business Magazine story on building a junior membership program; in Owner to Owner, Whitey O'Malley & Rock Lucas, and Scott Pace of Rain Bird Corp. talks about his company's benefits for NGCOA members. http://www.rainbird.com/ Eight Decades of Innovation: The Rain Bird Story https://www.youtube.com/watch?time_continue=...

Episode 5 - Cathy Harbin, Allison G. and Del R. Part 2, and Accessible Golf 09.01.2019

Cathy Harbin, course owner, on promoting your facilities; Allison George of Toad Valley and Del Ratcliffe of Ratcliffe Golf Services share their "What I won't do again" lists; and some news on ADA awareness month and golf accessibility. https://www.accessgolf.org/ www.ngcoa.org

Episode 4 - Michelle Tanzer, Allison George & Del Ratcliffe, and Jay Karen 09.01.2019

Attorney Michelle Tanzer of Gray Robinson talks about partnerships between distressed golf courses and homeowner associations; Allison George and Del Ratcliffe share some of their trials and tribulations in dealing with irrigation issues and more; and NGCOA CEO Jay Karen discusses the government's "sin list" and what that means for course owners/operators. www.ngcoa.org

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