Golf Business Podcast

In this Owner to Owner segment, Rock Lucas, Charwood Golf Club, West Columbia, SC and Del Ratcliffe, Ratcliffe Golf Services, Charlotte, NC, discuss where they are in the process of operating under the range of guidelines driven by the Coronavirus pandemic. In this House Chat segment, John Easterbrook Jr, PGA, Chief Membership Officer for the PGA of America discusses the recently released Back2Gol...

In this Inside Golf Business edition, Jason DeWall, Astra Communications, discusses the importance of communications to operational efficiency and how you can improve communications at your facility to support minimal touchpoint expectations and help your bottom line. In this House Chat episode, Pat Kelley. Advance Golf and Lee Blaylock, Find A Game discuss the recurring revenue advantage of havin...

In this Owner to Owner segment, Cathy Harbin, Pine Ridge Golf Course and Allison George, Toad Valley Golf Course discuss their experiences during the Coronavirus pandemic and the importance of leadership to chart the path forward for their staff and customers.

Inside Golf Business, George Cooper, Forbes Tate Partners, talks about the next COVID-19 funding bill, what golf courses may expect, and efforts to keep the SIN list out of the CARES act now, and in the future. In the Owner to Owner segment, Jeff Hoag, Scott Lake Golf and Practice Center and Whitey O'Malley discuss operational adjustments in the COVID-19 era.

This Inside Golf Business edition features Spencer Hadelman, Founder and CEO of Advantage Marketing, discussing marketing best practices related to coming out of the Coronavirus crisis.

Elisa Gaudet, President, Executive Golf International and Founder, Women's Golf Day, discusses COVID-19 adjustments to Women's Golf Day, including a June 2nd Virtual Women's Golf Day and the 5th Anniversary of Women's Golf Day being held September 1, 2020.

This House Chat features Dale Merritt, CEO of Golfpay and Dave Barton, NGCOA Director of Education and Programs discussing the NGCOA "Park and Play" program, social distancing guidelines and touchless technologies for golf, now and in the future.

Dr. Holly Andersen, Cardiologist at the New York Presbyterian Hospital and Director of Education and Outreach with the Perelman Heart Foundation discusses Hands Only CPR, a PGA of America initiative, and heart health during the Coronavirus crisis.

Kyle Campbell, Account Manager, and Brian Pfeifer, VP Sales and Business Development at Deluxe Payroll Services talk about how to improve cash flow during the Coronavirus crisis.

Steve Graybill discusses the efforts NGCOA is undertaking to provide education and resources for owners and operators. From new webinars, to more frequent podcasts, and weekly interactive Friday forums that address the challenges brought on by this pandemic, Steve highlights new resources and communications vehicles that can assist golf courses through these trying times.

OWNER TO OWNER: Allison George of Toad Valley Golf Course and Don Rea of Augusta Ranch Golf Club, interviewed on March 13 during the early stage of the COVID-19 national emergency, talk about ways they are trying to meet the needs of their customers while keeping them and their employees safe. They also discuss other operational issues that still need owners' attention. HOUSE CHAT: In a March 20 i...

For Inside Golf Business, NGCOA CEO Jay Karen discusses the organization's Beware of Barter report highlighted in the March 2020 issue of Golf Business magazine. Karen explains how the report was developed and some of the industry reactions. In this episode's House Chat, Kurt Albertson of Chronogolf by Lightspeed shares details about how the company's software can help golf course owners utilize t...

This episode's Owner to Owner segment features Whitey O'Malley of Saddleback Golf Club and Rock Lucas of Charwood Country Club discussing off-season dynamic pricing results, various types of dynamic pricing, and the importance of the NGCOA's Beware of Barter report. (ngcoa.org/BewareOfBarter) For House Chat, Steve Mona, executive director of WE ARE GOLF, talks about the 2020 National Golf Day in W...

For Inside Golf Business, Bill Rehanek, senior vice president of operations for Billy Casper Golf, discusses the importance of safety training for employees. The topic was part of a featured story in the January 2020 issue of Golf Business magazine (golfbusiness.com). Dale Merritt, CEO and managing member of Golfpay, joins us for House Chat, and shares how NGCOA members can benefit from a partners...

Labor issues are the hot topic for both segments of Episode 39. In the Owner to Owner segment, Allison George of Toad Valley Golf Course and Del Ratcliffe of Ratcliffe Golf Services discuss the issues surrounding recent changes in salaried employee rules, skilled vs. unskilled labor demand, and the looming crisis of rising wage costs. For House Chat, Craig Kessler, director of governmental affairs...

For this episode's Inside Golf Business, Gary Schaal, former president of the PGA of America and one of the leading voices in the game, talks about the past 25 years of his career, which is the focus of the January cover story of Golf Business magazine, celebrating its 25th anniversary. For House Chat, Hugo Aniksztejn, international sales specialist for Biral, and Tony Duran of the Duran Group dis...

This episode's Owner to Owner segment features Whitey O'Malley of Saddleback Golf Club and Rock Lucas of Charwood Country Club discussing winter weather planning, dynamic pricing and how Golf Business Conference 2020 could make you money. For House Chat, Randy Ballinger, owner of Walnut Creek Golf Course in Indiana, and Bob Helland, GCSAA Director of Congressional & Federal Affairs, discuss the la...

For Inside Golf Business, Jonathan Wiesel, Nordic consultant/journalist with Nordic Group International in Bozeman, Montana, talks more about the winter activities that can drive off-season revenues at golf courses in a follow up to the November/December issue of the magazine. shorturl.at/DEV45 In House Chat, Golf Business Conference emcee Kraig Kann gives listeners a little taste of the programmi...

For this episode, Allison George of Toad Valley Golf Course and Don Rea of Augusta Ranch Golf Club share sales strategies for getting the most out of Black Friday and the holiday shopping season. One key — finding your "non-golfer" audience who are shopping for the golfer they love.   In House Chat, Bryan Stromme, Rain Bird key accounts manager, and Mike O'Keefe of Rain Bird Financial Solutions re...

INSIDE GOLF BUSINESS: Caroline Basarab Dennison of Reynolds Lake Oconee golf community in Greensboro, Georgia, shares her insights into preparing for holiday sales in the pro shop in a follow up to the article "Getting into the Holiday Spirit" in the November/December issue of Golf Business magazine, available at golfbusiness.com. Last season, Reynolds Lake's special promotion drew more than 1,000...

In this special episode of Owner to Owner, Rock Lucas of Charwood Country Club and Del Ratcliffe of Ratcliffe Golf Services discuss the upcoming Golf Business Conference 2020 in Orlando, Florida, and other NGCOA educational opportunities; Quick.golf pay-by-the-hole options, and some good ideas that went bad. Coffee anyone?

The Inside Golf Business report takes a look at the magazine's October cover story on the future of municipal golf courses. Andrew Peterson of The Municipal Golf Association San Antonio, also known as the Alamo City Golf Trail, discusses the changes his facilities have implement and the how it's leading to improved customer relationships. ["Survival Tactics," golfbusiness.com] For our House Chat s...

For Owner to Owner, Allison George of Toad Valley Golf Course and Whitey O'Malley of Saddleback Golf Club talk about strategic marketing planning, from the wild side (Godzilla and gorilla suits) to traditional (back to television advertising). Knowing your audience is key to getting your message across. In House Chat, following some recent high-profile lightning strikes at major tournaments, Mike...

For Inside Golf Business this week, Alex Trujillo, senior sales manager for FlightScope, follows up the cover feature from the September 2019 issue of Golf Business magazine (golfbusiness.com), which focuses on how technology is helping driving ranges drive new revenue. Alex shares more insight on how FlightScope is being used in golf. Then for House Chat, Matt Brost, enterprise development office...

In this episode's Owner to Owner, Don Rea of Augusta Ranch Golf Club and Rock Lucas of Charwood Country Club warn, "Don't join the race to the bottom," while comparing notes on the East Coast-West Coast seasonal changes, revenue management and customer acquisition. For House Chat, Linda Rogers of Juday Creek Golf Course in Granger, Indiana, has a unique perspective on tackling legislative issue. A...