Global eCommerce Leaders Podcast

Global e-commerce expansion has long intimidated even sophisticated retailers and brans — but according to this episode's guest, Webb Stevens, Chief Operating Officer of Swap Commerce, that fear is now solvable with technology, not tolerance. Stevens, whose career spans high-growth operating roles at Avalara and Qualtrics plus time as an investor and board advisor, joins the podcast to explain why...

In this episode of the Global eCommerce Leaders Podcast, Michael LeBlanc and Jim Okamura welcome Kate Muth, Executive Director of the International Mailers Advisory Group (IMAG) , for an essential conversation on the rapidly evolving world of global e-commerce, international shipping, tariffs, and cross-border trade. As geopolitical uncertainty, changing trade policy, and new customs regulations c...

As global trade faces unprecedented disruption, international eCommerce remains one of the most compelling growth opportunities for retailers and brands. On this cross-over episode from The Voice of Retail podcast, hosts Michael LeBlanc and Jim Okamura welcome Matthew Merrilees , CEO North America at Global-e for a deep dive into the future of cross-border commerce and global retail expansion. Dra...

On this episode of The Global eCommerce Leaders Podcast, co-hosts Michael LeBlanc and Jim Okamura welcome Roberto Croce, former Senior Vice President of International at American Eagle Outfitters, for a deep and insightful conversation on what it takes to build, scale, and sustain retail brands across global markets. Drawing on a remarkable 30-year career at American Eagle, Roberto shares lessons...

On this episode of the Global Ecommerce Leaders podcast, literally ripped from the headlines, host Michael LeBlanc and co-host Jim Okamura sit down with Livingston International executives Jes Crownover, VP of Ecommerce and Digital Solutions, and Patrick Riley, Director of North American Ecommerce, to examine how geopolitical disruption is reshaping the future of cross-border trade. Against the ba...

In this episode of the Global eCommerce Leaders Podcast , hosts Michael LeBlanc and Jim Okamura welcome Jes Crownover, Vice President, e-Commerce & Digital Solutions, to discuss the rapidly changing world of cross-border e-commerce. From tariffs and customs compliance to de minimis, data readiness, AI, and reverse logistics, this episode offers a masterclass for brands navigating global trade disr...

In this episode of The Global Ecommerce Leaders Podcast , hosts Michael LeBlanc and Jim Okamura deliver a comprehensive deep dive into the state of global retail and ecommerce, anchored by insights from the recent GELF NYC reboot dinner —the first major in-person gathering of the community in some time. With global executives from leading international brands in the room, the event served as both...

In this dynamic episode of the Global eCommerce Leaders Podcast , hosts Michael LeBlanc and Jim Okamura welcome Jessie Chen, Go To Market Lead at ChannelEngine , to explore the evolving landscape of global marketplaces, omnichannel integration, and the rise of AI-powered commerce. Jessie begins with her unexpected career path—from special education teacher and humanitarian program designer in rura...

In the latest episode of The Global eCommerce Leaders Podcast , co-hosts Michael LeBlanc and Jim Okamura return to the mic to tackle one of the most pressing issues in international retail: uncertainty in global commerce . From the shifting dynamics of tariffs and the elimination of de minimis thresholds to the resilience of brands doubling down on cross-border strategies, this conversation is ess...

In this insightful new installment of the Global e-Commerce Leaders Podcast, host Michael LeBlanc reconnects with Jim Okamura, Co-Founder of the Global eCommerce Leaders Forum (GELF) , to discuss the future of global retail, the evolving mission of GELF, and how the community is responding to today’s rapidly changing international marketplace. They begin by reflecting on the legacy of the late Ken...

My special guest on this episode is Dan Brewster, the Senior Vice President of Marketing for ESW . ESW empowers the world's best-loved retailers and brands to make global shopping better, safer, simpler and faster end-to-end. Dan shares timely insights into the evolution of cross-border commerce and the transition to a multi-local solution. Stay tuned as we explore the impact of data, AI, and glob...

In this episode, we meet the force of nature, Jenna Flateman Posner, just two months into her new gig with innovative home products brand, wholesaler and direct-to-consumer retailer Solo Brands. We cover a lot of ground in this interview, not unlike what Jenna did as a University athlete and member of the USA Women’s Sevens rugby team. Hear more about how Solo Brands has dedicated country sites, d...

In this episode, I welcome back to the podcast  Sophie Abrahamsson , President of Americas @ Bambuser .  With Sophie is Julian Guevara , Senior Vice President of Direct to Consumer with What Goes Around Comes Around.    I had the opportunity to visit Julian's store in SoHo recently and was super impressed by the business, their live-streaming studio and the team behind this innovative retailer.  ...

Greetings and welcome to Season Three of the Global eCommerce Leaders #podcast, picking up from the New York edition of the Global eCommerce Leaders Forum, where I met and chatted with some of the most interesting global commerce leaders in the world live in person in the Stream Commerce podcast studio, gathered as part of the thriving GELF community. This season is brought to you by Stream Commer...

On Thursday October 12th, the Global Ecommerce Leaders Forum (GELF) community will be back in New York City live and in-person for another full day of learning, sharing and networking. Join global ecommerce leaders from leading DTC and retail brands for keynotes, breakout sessions, peer/executive discussions/meetups and networking as we return to Convene Midtown Westin October!  In this episode, G...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Mar...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Mar...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Mar...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Mar...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Mar...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Mar...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the New York City Global eCommerce Leaders Forum in September 2022. These episodes are presented by Stream Commerce, a full-service, full-funnel e-commerce consultancy bringing together the boldest and brightest innovators, strategists, and e-commerce experts. They are the Shopify Plus expe...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the New York City Global eCommerce Leaders Forum in September 2022. These episodes are presented by Stream Commerce, a full-service, full-funnel e-commerce consultancy bringing together the boldest and brightest innovators, strategists, and e-commerce experts. They are the Shopify Plus expe...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the New York City Global eCommerce Leaders Forum in September 2022. These episodes are presented by Stream Commerce, a full-service, full-funnel e-commerce consultancy bringing together the boldest and brightest innovators, strategists, and e-commerce experts. They are the Shopify Plus expe...

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the New York City Global eCommerce Leaders Forum in September 2022. These episodes are presented by Stream Commerce, a full-service, full-funnel e-commerce consultancy bringing together the boldest and brightest innovators, strategists, and e-commerce experts. They are the Shopify Plus expe...