Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Send us Fan Mail Peter Venti, Founder of familymeal.com, and Tom McNeill, Director of Growth at familymeal.com discuss their website and how it can help diners and restaurants during these challenging times. They also talk about what's working and give a slew of creative ideas for restaurants to increase their revenues. 

Send us Fan Mail TJ Schier is the president of SMART restaurant group, a successful Which Wich franchisee, author, and speaker (when it's allowed) with decades of experience in the hospitality industry. He and Zack Oates talk the transition from in-person to off-prem dining, menus, and more. Thanks TJ!

Send us Fan Mail Ian Christopher, Galley Solution's CEO and co-founder came on this episode of Give an Ovation to talk about how Galley Solutions can help restaurant operators not only understand their food costs, but also gain insights about the inner workings of their restaurant through data and make the digital transition successfully. Thanks Ian!

Send us Fan Mail This episode features John DiLoreto, the current President of Flipdish North America. He and host Zack Oates discuss Flipdish and showcase the importance of restaurants establishing their own digital presence by looking at what happened to companies that didn't. 

Send us Fan Mail Michael Rolland is one of the co-founders of Lodel, a delivery platform for local business and niche markets. He had some awesome things to say about Lodel, getting the most out of delivery, and more. Thanks Michael!

Send us Fan Mail Collin Wallace is the co-founder of ZeroStorefront, a purpose-built customer acquisition and retention tool for restaurants and other businesses. He's started many successful companies, and was the former Head of Innovation at Grubhub. As a luminary in the restaurant tech industry, it was a pleasure having him on this episode of Give an Ovation! Thanks Collin.  He and Zack ta...

Send us Fan Mail Tracey Matney is the founder and CEO of Restaurant Victory, and is a chat marketing & ROI expert who specializes in helping restaurants get more fans and revenue.  She and Zack talk how to collect customer data (without invading privacy), using it, tracking ROI, and more. Thanks Tracey!

Send us Fan Mail Wilson K Lee, a serial entrepreneur, successful restaurateur, prominent YouTuber, and COVID-turned-consultant, came on the show to discuss his four biggest tips for restaurants to survive during the pandemic. He and Zack talk omni-channel approaches, diversifying your revenues, hygiene and signage, and connecting with your customers. Thanks Wilson!

Send us Fan Mail Scott Wiener is the Big Cheese (owner) of Scott's Pizza Tours, as well as the founder of Slice Out Hunger, a non-profit organization that use pizza to help the hungry. He and Zack talk about Scott's story, his tips for restaurateurs during COVID-19, and of course, Scott's favorite kind of pizza. 

Send us Fan Mail As one of the founders and owners of one of the most successful brands in the country, one of the "Top CEOs To Follow", and one of the nicest guys around, Wing Lam had some incredible insights to share about how you can build your brand and help it survive the corona virus. 

Send us Fan Mail Skip Kimpel, Chief Information Officer at 4R Restaurant Group talks with Ovation CEO Zack Oates about making IT a revenue generator, contactless restaurants, and moving forward in COVID-19. 

Send us Fan Mail Paula Grassell is an operations expert - as a former operations manager at MOD Pizza, REI, and Starbucks, she had great insights to share about how restaurants can manage during this pandemic. Her and Zack Oates discuss tuning into customers, being in the people business, how to get front line workers engaged, and more. 

Send us Fan Mail Tanvir Banghoo, Managing Director at TBX Digital and VP of Technology at Freshii talks strategies for surviving the new normal with Zack Oates. They discuss the importance of becoming a digital first business, taking time to ground yourself each week, ghost kitchens, and more. 

Send us Fan Mail 5 insights and other wisdom from food industry founder, consultant, visionary and thought leader, Erle Dardick for restaurateurs moving forward. 

Send us Fan Mail 6 tips and other insights from the award-winning hospitality executive and partner and Kinetic12.

Send us Fan Mail Bradley Bloch is the co-founder and CEO of CFO2, a company dedicated to helping restaurant operators level up their financials and run a tighter ship. He discussed four specific tips and gave other great insights with Ovation CEO Zack Oates on this edition of the Give An Ovation podcast. 

Send us Fan Mail As the former head of marketing for Metro Diner and Bloomin' Brands, restaurant consultant Crafton Bryant talks with Zack Oates about using down time created from the corona virus, merging operations and marketing, and more on this episode of Give An Ovation. 

Send us Fan Mail 5 tips on sanitation and navigating the new normal with the executive director of the Association of Food and Drug Officials (AFDO).

Send us Fan Mail Ann Rolke shares some of her expertise as a strategic marketing and communications professional with over 20 years in the restaurant industry. 

Send us Fan Mail Five expert tips and other insights from North Carolina State University Professor, Ben Chapman. 

Send us Fan Mail Kelli Laube, hospitality trainer at restaurantowner.com, gives 5 specific pointers on making guests feel welcome generally and during a pandemic. 

Send us Fan Mail LuckyDiem - a truly risk-free marketing tool? (Hint: yes.) Find out on this episode of Give An Ovation with LuckyDiem's VP of Sales, Sean Vazan.

Send us Fan Mail Kelly MacPherson, former CIO of Restaurant Brands International, Hard Rock Cafe, and other massive brands, gives 4 insights and other info about restaurants post-COVID-19 in this knowledge-packed episode of Give An Ovation.

Send us Fan Mail 5 Insights from the CVO and LinkedInthusiast, Cory Warfield, about how restaurants and businesses can succeed going forward. 

Send us Fan Mail The founder of Keep Local Alive, a platform for business owners to tell their stories, shares 4 tips on how local businesses and restaurants can truly become a part of the community.