Get Reworked

Before COVID pushed many workers into remote work, collaboration consumed as much as 85% of people's work time. In the post-pandemic world it's gone even higher, adding five to eight hours to the average work week. We're collaborating more, which is a good thing, but we've entered overload territory. In this episode of  Get Reworked , we talk to  Rob Cross , professor of global leadership at Babso...

Remote and hybrid work is a golden opportunity to make real progress toward diversity and inclusion goals, but only if companies handle it right. In this episode of  Get Reworked , we talk to  Joan C. Williams , professor at University of California Hastings School of Law and author of Bias Interrupted: Creating Inclusion for Real and for Good , about that opportunity and the role organizations ca...

Employee experience has become a primary objective for organizations as they look to retain pandemic-fatigued employees and recruit in-demand talent. But it's easy to get it wrong. In this episode, Tom Dewaele, global head of employee experience at Unilever, shares how the London-based consumer goods maker creates a unified employee experience for 150,000 workers across 190 countries. The journey...

Hybrid work is the order of the day for many companies as they ponder their future. But what does hybrid work actually mean and how do you design it to work for both employees and the organization? In this episode of  Get Reworked , Jim Kalbach, chief evangelist at digital whiteboard company  MURAL , talks about how the current moment is an inflection point for designing places where people actual...

The past year-plus has been one giant, often unwanted and unanticipated, experiment at work. From emerging collaboration tools and AI-fueled bots to new working models like hybrid and remote work, organizations large and small had to get comfortable with being uncomfortable. New ways of thinking and working are a reality from the frontline to the C-suite. It's also quite obvious that it's still a...

From established tools like Slack, enterprise giants Microsoft Teams and Google Workspace, and emerging whiteboard tools like Mural, we have more ways to collaborate at work than we've ever had before. But that doesn't mean it's all sorted out. In this episode of  Get Reworked , Angela Ashenden, principal analyst in the workplace transformation practice at CCS Insight, shares why the technology is...

In February 2020, Delta Air Lines was celebrating a record year for travel and looking forward to a 2020 that would potentially surpass even that. Thirty days later, nearly all of that business was gone. In this episode of  Get Reworked , Brandon Carson talks about the experience of living through that moment and how it's opened up a once-in-a-lifetime opportunity to redefine work. Until recently,...

Corporate social responsibility gets thrown around a lot in business today. Organizations regularly tout the steps they take to make the world a better place and how they're endeavoring to create a more diverse and inclusive workplace. How much of that is real? In this episode of  Get Reworked , Malia Lazu breaks it down for us. She's a diversity and inclusion strategist, founder of consulting fir...

The shift to remote and hybrid work is just the tip of the transformation iceberg. To make the most of the massive investment in digital workplace technology over the last year-plus, we need to think much more deeply about digital transformation. In this episode of  Get Reworked , Anh Nguyen Phillips, global CEO program research director at Deloitte Consulting and co-author of " The Transformation...

There is no status quo when it comes to skills. New technologies, new realities and new challenges are arriving at a rapid-fire pace, leaving many previously skilled and experienced people on the outside looking in. That's why many organizations are embracing the need to reskill and upskill their workforce. But what exactly does that mean? Shelley Osborne, corporate learning executive and author o...

In the past year, an invisible virus amped up anxiety and worry and threw workers into months of isolation. On top of that, long simmering tensions exploded into a blaze of social protests across the country, and the presidential election and storming of the U.S. Capitol showed just how divided society has become. The result is a perfect storm of conditions to sap employee mental wellbeing. In thi...

Visionary strategy, talented people, management excellence, relentless execution, innovative products and services. They're all hallmarks of a successful business. But ... curiosity?  In this episode of  Get Reworked , Simon Brown, chief learning officer at Novartis, and Garrick Jones of The Ludic Group make the case for curiosity as the competitive edge companies need today based on their busines...

Jobs are being pulled apart into tasks and projects. Degrees and credentials are being boiled down to their underlying skills and capabilities. The result is a reinvention of the way we think about work. In this episode of  Get Reworked , professor John Boudreau and futurist Ravin Jesuthasan share the highlights of their forthcoming book, "Work Without Jobs." The bottom line: The automation of wor...

It's quite possible that people now entering the workforce could hold 20 or even 30 jobs over the span of a career that will last far longer than it has in the past. And the skills they learned to prepare for the jobs of today will be obsolete in record time. In this episode of  Get Reworked , Dr. Michelle Weise, senior advisor at Imaginable Futures, joins us to talk about what this all means for...

It often feels like we're drowning in a sea of meetings, documents, notifications and alerts. And to some degree that's true. Information overload is bad for you and it's bad for business. But that doesn't mean there's nothing we can do about it. In this episode of  Get Reworked , David Lavenda joins us to put some perspective on the topic and how we can better manage the flood of information that...

Many companies have detailed corporate mission and vision statements, but do they have a real purpose? It's an important distinction to make as employees and customers increasingly expect companies to take a stand on issues outside of work. Stacia Sherman Garr, principal analyst and co-founder of Red Thread Research, joins us to talk about her research into organizational purpose and how to build...

One of the most powerful, if not  the  most powerful, forces in a company is its culture. It's also one of the least understood. In this episode of  Get Reworked , Kevin Oakes, CEO and co-founder of i4cp, joins us to talk about his research into company culture and what he's learned about what makes good corporate cultures work. Those ideas are summed up in his recent book,  Culture Renovation: 18...

We're at an inflection point in our conversation about the office. For nearly a year now, many office workers have been holed up at home with a return to the office just a distant prospect. But with the arrival of COVID-19 vaccines, we can finally see the office again on the horizon. But heading back to the office isn't as simple as getting a vaccine and re-starting the daily commute. Work has cha...

Can we all agree that scheduling a Zoom meeting or two doesn't necessarily make a team better? Hopefully that's not the only lesson we take away from the past year. It's been a challenging time for work teams in many ways. Remote work pushed co-workers apart at the very moment they needed to come together to address the urgent business crises created by the pandemic. And while 2020 was a challenge...

Work is a marathon and not a sprint. That's worth remembering as we take a look at the state of things following a tumultuous year. While the last year may have been hard on many organizations and individuals, it's important to take the long view. We may feel stressed, overworked and burnt out, but the crisis we're living through is actually an opportunity to re-imagine what work can be, says Mary...

Organizations are stuck. Far too often, they think about work in a mechanical way that limits their ability to adapt and rapidly innovate. As we've discovered over the last year, work is an ever-evolving experience, says Paul Miller, CEO of Digital Workplace Group . And that requires an organization that can evolve alongside it. Digital transformation is part of that story, but it's not all of it....

When it comes to employee experience, everything changed in 2020. Primarily in-person work experiences became remote. Side conversations became Slack channels. Conference calls and staff meet-ups became Teams meetings. We have a decentralized workplace like we've never seen before. It's a unique point in human history, says Dion Hinchcliffe of Constellation Research . In the past, separate departm...

The last year has given us a lot of baggage to unpack. 2020 saw the rapid adoption of digital workplace tools and a fundamental rework of our concept of how work gets done. Fortunately, Sam Marshall is here to help. Sam has seen a lot in his 20-plus years in the digital workplace. In this episode, he brings some much-needed clarity to our messy reality and unpacks what it all means as we head into...

Employee motivation traditionally took one form: You do X and I pay you Y. This approach worked pretty well, up to a point. But as organizations grow in complexity so too does the work, and what is asked of the workforce. That makes such transactional incentives less effective. "There needs to be … a reason why people participate in that work other than payment," said Rachel Happe, co-founder of T...

In March 2020, legions of workers trudged into the office much like they had been doing for months, years, and even decades in some cases. They went home that evening and haven't been back. Things haven't been the same ever since. Within the short span of days, we undertook a massive experiment in new ways of working and we haven't looked back. In episode 1 of Get Reworked, Reworked editors Mike P...