The Hackett Group
Gen AI Breakthrough
Explore the journey of Generative AI – from idea to impact. Gain expert insights, real-world stories, and strategies to evaluate, build, and implement AI-driven solutions for breakthrough business performance.
Author
The Hackett Group
Category
Podcast website
Latest episode
Nov 18, 2025
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Episodes
Generative AI and Its Impact on SG&A 12.03.2024 31:56
A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling, general and administrative (SG&A) costs and staffing by 40% over the next five to seven years – with Principal Vin Kumar, who leads AI and Digital Operations, and Associate Principal Joe Nathan.
Takeda Business Solutions – Growing a GBS Value Proposition 05.03.2024 26:05
Vanessa Gleason, global head of Takeda Business Solutions, shares her organization’s impressive digital transformation journey with Philip King, senior director, The Hackett Group. Gleason was a featured speaker at The Hackett Group’s 2023 European Best Practices Conference in London.
Sanofi – 2023 Digital Award Shares Details of Their HR Transformation 27.02.2024 23:44
How has pharmaceutical giant Sanofi used technology to transform their human resources (HR) operation and improve the way they manage talent? The Hackett Group’s Principal Vin Kumar talks with Sanofi Head of Process Intelligence Christian Mueller, Sanofi’s Workday Employee Experience Product Owner Maria Elena Castillo and Sanofi Head of Employee Life Cycle & Solutions Christine Van Heertum abo...
2024 Human Resources Key Issues Research 20.02.2024 26:37
Human resources leaders are expecting to feel increasing pressure in 2024 in the face of global economic uncertainty and possible labor and skills shortages, and are turning to technology to help them improve efficiency and effectiveness. A discussion of findings from The Hackett Group’s 2024 HR Key Issues research, with Senior Research Director Tony DiRomualdo.
2024 Finance Key Issues Research 13.02.2024 31:37
In 2024, finance organizations will need to do more with less, with cost containment and cash flow optimization back at the top of their priority list. A discussion of findings from our 2024 Finance Key Issues research, with Shawn Fitzgerald, a senior research director at The Hackett Group; Tom Willman, a principal in the Finance Advisory practice; and John O’Mahony, a principal in the European En...
2024 Global Business Services Key Issues Research 06.02.2024 29:24
In this episode of the “Business Excelleration® Podcast,” what are global business services leaders focused on in 2024? What are their transformation priorities for the coming year? A discussion of findings from our 2024 Global Business Services Key Issues research, with Senior Director Penny Weller, Global GBS Advisory Practice Leader Martijn Geerling, and Digital Enablement and GBS Advisory Pra...
2024 Procurement Key Issues Research 30.01.2024 34:35
How have the priorities of procurement leaders changed for 2024? What role will generative AI and technology overall play in helping procurement achieve its goals? A discussion of findings from The Hackett Group’s 2024 Procurement Key Issues research, with Senior Research Director Amy Hillcox and Global Procurement Advisory Practice Leader Chris Sawchuk.
Finance Transformation at Pella 23.01.2024 16:54
How has Pella, one of the nation’s premier manufacturers of windows and doors, transformed its finance operations, creating one source of truth for budgeting, forecasting and more? A success story with Pella Director of Finance Kayla Flanders and The Hackett Group Principal Tammy Norton of our OneStream practice.
ERP Journey - Key Considerations for Success 09.01.2024 23:50
In this episode of the Business Excelleration® - What are some best practices for companies considering a "best-in-class" or "best-in-suite" approach as they implement or upgrade their Enterprise Resource Planning System. A discussion with Dan McCabe, a Director in The Hackett Group's Technology Transformation practice and Robert Donahue, Associate Principal.
2023 SG&A Cost Study and Scorecard Highlights 12.12.2023 28:30
In this episode of the Business Excelleration® a discussion of The Hackett Group's new research, which details how difficult it has been for companies in both North America and Europe to sustain reductions in selling, general & administrative costs. With Benchmarking Principal Murray Shevlin and Benchmarking Principal Tom Kellaway.
ESG - How OneStream can support emerging global disclosure requirements 05.12.2023 25:25
In this episode of the Business Excelleration® Podcast, in Europe, the U.S. and worldwide, mandatory reporting requirements for companies' environmental impact are on the rise. We discuss the issues around this emerging trend, and how companies can use OneStream to meet these requirements, with The Hackett Group Principal and OneStream Practice Leader Trey Robbins and Director Al Boyer.
Building Strategic Workforce Planning Capabilities 28.11.2023 36:23
An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a performance study designed to understand the drivers of the SWP effectiveness, the impact on talent outcomes, and the strategies and practices employed to build effective SWP capabilities. With Senior Research Director Tony DiRomualdo and Global HR Executive A...
Reducing the Risk of Burnout in Business Services 07.11.2023 27:21
A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases in budget or headcount have pushed staff in HR, IT, finance, procurement and global business services to their limit. The research quantifies the contributors to burnout risk and offers recommendations for how companies can avoid it. With Senior Director Amanda Newfield and Senior...
Generative AI and Finance 24.10.2023 17:15
What impact will generative AI have on the world of corporate finance? How can finance leaders get started using artificial intelligence to improve their operations? A discussion with Tom Willman, a Principal in our Finance Executive Advisory Program, and Vin Kumar, a Principal and The Hackett Group’s Digital Finance & GBS Advisory Program Leader.
Juniper Networks – The Journey to Digital World Class Global Business Services 10.10.2023 19:13
In this episode of the Business Excelleration® Podcast, what does it take to create a Digital World Class Global Business Services organization? A discussion with Juniper Networks EVP and CFO Ken Miller about their amazing transformation journey. With The Hackett Group Director Siobhan Riggott and Advisory Principal Martijn Geerling.
AI and IT 03.10.2023 19:59
In this episode of the Business Excelleration® Podcast, how can IT organizations most effectively vet, evaluate, and integrate AI into their enterprise? A discussion with Tammy Pinter (Practice Leader, Global IT Advisory), Ron Exler (Senior Research Director, Enterprise IT) and Todd Musgrove (Associate Principal, Technology Transformation). Part of a series of podcast episodes covering issues rel...
Purchase-to-Pay Software Market Intelligence Research – Key Findings 26.09.2023 22:56
In this episode of the Business Excelleration® Podcast, which Purchase-to-Pay software solutions provide the greatest level of value to companies? A discussion of findings from our new Market Intelligence Service research, with The Hackett Group Principal and Global Procurement Advisory Practice Leader Chris Sawchuk, Director, Finance Transformation Rick Gardner and Market Intelligence Practice P...
Workforce Strategy: Leveraging Contract Staff and Managed Services 19.09.2023 21:18
How can IT organizations most effectively leverage contract staff and managed services? A discussion with two experts from The Hackett Group’s Technology Transformation Practice, Director Tiffany Hague and Director Vladimir Petreski.
Five Questions Every CFO Should Ask Their FP&A Leader 12.09.2023 27:08
In today’s challenging business environment, financial planning & analysis (FP&A) is playing a greater role than ever. How can CFO’s help their FP&A organization drive greater speed and agility? With The Hackett Group Principal, Finance Transformation Jason Logman and Principal, Finance Transformation Glenn Hafler.
Responsible AI 05.09.2023 20:00
As companies integrate artificial intelligence technology into their infrastructure, how can they do so responsibly? A discussion of what it means to focus on Responsible AI, and what problems companies can avoid by taking a responsible approach in their AI efforts. With The Hackett Group Principal Joe Nathan and Technology Innovations Advisors Founder and CEO Ajay Bawa.
Best Practices in Application Portfolio Optimization 29.08.2023 12:07
In the evolving world of application landscape, enterprises are faced with the need to constantly optimize technology platforms to achieve their business and innovation goals. We discuss best practices in application portfolio optimization with Kyle Robichaud and Joe Nathan, Principals in our Technology Transformation Practice.
Dynamics of a Fit-for-Purpose Cloud Model - Oracle's Perspective 22.08.2023 40:34
The final podcast in a five-part series on Oracle’s fit-for-purpose banking platform. This episode examines the critical aspects customers look for: implementation, adoption, and operation of the fit-for-purpose platform. It also details best practices that drive sustained success. With Oracle Vice President of Cloud Engineering Venu Mantha, Oracle Cloud CTO Yonas Yohannes, The Hackett Group Princ...
3M – Digital Transformation in Purchase-to-Pay 15.08.2023 29:28
In 2022, 3M won a Digital Award from The Hackett Group for their digital transformation in purchase-to-pay. The Hackett Group Principal and Global Business Services Advisory Practice Leader Vin Kumar talks with 3M Global Services Director Marco Ortiz and Intelligent Automation Solutions Global Lead Ashish Shrivastava about how they have automated the procurement reconciliation process, and the rol...
Digital World Class Procurement 08.08.2023 41:01
What sets Digital World Class® procurement organizations apart from their peers? A discussion with Principal Kurt Albertson, Senior Director Elizabeth Zucker and Benchmarking Director Travis Werner.
Digital World Class® Human Resources 01.08.2023 26:29
How do the world’s best human resources organizations manage to spend less, operate with fewer staff, yet deliver greater value to their companies? A discussion of key findings from our new Digital World Class® Human Resources research, Franco Girimonte, a Principal in our Executive HR Advisor Practice, and Maggie Rutz Senior Manager in our HR Benchmarking Practice.
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