Garrett Gaudet
Garrett Gaudet Podcast
How do the world’s most iconic brands win, and why do others fail so publicly? Welcome to The Garrett Gaudet Podcast , your monthly deep dive into the intersection of marketing strategy, customer experience (CX), and entrepreneurship. Hosted by Marketing & CX Consultant Garrett Gaudet, this show moves beyond the fluff to provide a high-level analysis of the companies making headlines. Whether we’re breaking down a brilliant viral campaign or diagnosing a catastrophic CX failure, every episode is designed to give entrepreneurs and marketing enthusiasts actionable takeaways they can apply to the...
Author
Garrett Gaudet
Category
Podcast website
Latest episode
Jan 9, 2026
Where to listen?
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Episodes
What Happened to WestJet? 09.01.2026 32:21
In this episode of The Garrett Gaudet Podcast, I enter the conversation that’s got Canadians talking: WestJet’s viral bad-legroom video. A TikTok showing a family struggling to fit their legs under the seat on a newly reconfigured WestJet Boeing 737 has racked up over a million views — and sparked serious debate about comfort, safety, and how far airlines can push cost-cutting without isolating tr...
How I Started My #1 Podcast EDM Weekly 30.06.2025 49:27
Garrett Gaudet reflects on his podcasting journey, detailing how he started EDM Weekly, a podcast focused on electronic dance music, and grew it into a recognized platform with over 500,000 downloads. He shares insights on the challenges and successes he faced, including building an audience, securing media accreditations, and connecting with artists. Garrett also discusses the evolution of podcas...
Why Hudson's Bay Failed: The Downfall of a Canadian Icon 30.05.2025 47:00
(00:00:00) The Rise and Fall of Hudson's Bay (00:10:40) Identifying the Cracks: Early Warning Signs (00:18:30) The Lack of Identity and Customer Experience (00:25:32) Generational Disconnect: Evolving with Consumers (00:36:43) The Final Days: A Retail Time Capsule (00:40:36) Reimagining Hudson's Bay: A Path Forward Garrett Gaudet explores the decline of Hudson's Bay, a historic Canadian retailer,...
The Transformative Power of Performance 16.02.2025 35:31
In this episode, Garrett Gaudet reflects on his recent experience attending Theatre Woodstock's production of Cabaret, which reignited his passion for theatre and performance. He discusses the play's emotional impact, the importance of stepping out of one's comfort zone, and how his background in theatre has influenced his teaching style. Garrett emphasizes the significance of creativity and perso...
Avicii: I’m Tim - A Deep Dive & Reflection on Tim Bergling 02.01.2025 58:28
In this episode, Garrett Gaudet reflects on the Netflix documentary 'I'm Tim,' which chronicles the life and struggles of Avicii, the renowned DJ and music producer. He shares his personal connection to Avicii's music, the impact of fame on the artist's mental health, and his own experiences with anxiety and regret. The conversation delves into themes of perfectionism, the challenges of creative o...
Air Travel in Canada: Analyzing Air Canada's Free Beer, UltraBasic WestJet, Porter & Air Transat News 06.06.2024 32:25
I examine Air Canada Free Beer & Wine in economy class, Porter & Air Transat's new partnership, and UltraBasic Westjet in this episode. First, I explore Air Canada's latest customer-centric initiative: free beer, wine, and premium snacks for economy passengers on select flights until the end of the year. What does this mean for the passenger experience, and how does it position Air Canada...
Life in Hyperfocus 07.12.2023 1:19:38
I've been producing podcasts for ten years, and this might be the episode that I am most proud of. Life in Hyperfocus is a very vulnerable conversation with one of my best friends about a shared experience of an ADHD diagnosis as an adult. Learning about being neurodivergent and understanding neurodiversity has forever changed how I see the world. Resources How to ADHD I Have ADHD Podcast Scattere...
Transforming the Tomorrowland Livestream: Innovative Virtual Fan Experiences (CX) 16.08.2023 13:23
I've been watching the Tomorrowland Livestream for over a decade. After the 2023 edition, utilizing my customer experience (CX) career, I have three recommendations on how the Tomorrowland Livestream can be transformed with innovative ways to improve virtual experiences for music festivals. Garrett's Recommendations Synching Stage Lighting with At-Home Smart Lights Global Watch Parties Fan Cam - F...
Meeting Martin Garrix at the F1 Canadian Grand Prix 27.06.2023 14:01
In this episode, I tell the story of meeting Martin Garrix at the Formula 1 Canadian Grand Prix! Martin Garrix is one of my favourite artists, and I did not expect to meet him like this. The Garrett Gaudet Podcast has officially been rebooted with one of my highlights of 2023. It's been months in the making of bringing back both podcasts in 2023. Subscribe and follow the show for future episodes!...
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