Future Ready Leadership With Jacob Morgan

Wade Foster is the Co-Founder and CEO of Zapier, a company that allows you to connect the apps you use daily in order to automate tasks and save time. The company was started back in 2011 as a side hustle for Wade and fellow founders, Brian and Mike. They now have 200 employees all over the world and over 100,000 customers. All 200 employees work remotely from different locations, they don't have...

The game of Chess has been around since the 6th Century AD and it has been a huge part of my life for as long as I can remember. I think all business leaders should learn how to play because there are so many business lessons we can learn from Chess. I am quite obsessed with the game of Chess. It has been a huge part of my life for as long as I can remember and it is something that I really enjoy...

Kenny McDonald is the President and Chief Economic Officer of Columbus 2020, an economic development organization for the 11-county Columbus, Ohio region. This initiative was started back in 2010 by a team of more than 20 economic development experts who wanted to actively do something to improve their area after the '07-'08 recession. At the beginning, in 2010, the team behind Columbus 2020 came...

When we think of traditional HR functions we typically think about hiring, firing, policies, training and rules/regulations. But in the future of work we need a shift in the role that HR plays in the organization. We need HR to not be like HR. I know we cannot ignore the traditional HR duties, but I think those duties should make up a small percentage of time compared to how much time is spent on...

Greg Hanover is the CEO of LiveOps, a virtual call center company that provides services for a wide variety of industries including healthcare, retail, travel, hospitality, and insurance. LiveOps has a little over 200 full-time employees and they have 14,000 independent contractors who work virtually from home. Having a team of virtual agents has allowed LiveOps to be more cost effective, flexible...

There are many things that make up a great manager or leader. But I have identified one key characteristic that all truly great leaders and managers should have. It is something that employees all over the world consistently ask for and want. It is the ability to think in terms of a coach or mentor. I have been inside a wide variety of organizations all across the world and have found that a lot o...

Dr. Marc Brackett is the Founding Director of the Yale Center for Emotional Intelligence and Professor in the Child Study Center at Yale University and Dr. Robin Stern is the Associate Director of Partnerships for the Yale Center for Emotional Intelligence, a licensed psychoanalyst, educator, and author. Dr. Stern is a licensed psychoanalyst, with over twenty-five years of experience treating indi...

In this new world of work skills are vitally important. One of the most crucial skills that we can possess is one that could help provide job security even as AI and automation continue replacing jobs. In this rapidly changing world of work and life we live in, one of the most crucial skills we as individuals can possess, is motivation. We have to have the motivation to learn how to learn new thin...

DeLisa Alexander is the Chief People Officer at Red Hat, a role she has held since March 2011. She is responsible for leading Red Hat's global Human Capital team, including Red Hat University College of Leadership and Management. She joined Red Hat in 2001 and served in the office of General Counsel until 2006. In that role, DeLisa was responsible for equity and executive compensation and employme...

We all have moments in our lives that stand out from the rest, moments that matter. For me personally some of the moments that matter are the day I got married, the day my daughter was born, and the day I bought my first house. But there are also moments that matter that relate to work, such as the 1st day at a new job, the day you get a promotion or even the day you leave a job. Quite often organ...

Cal Newport is a computer science professor at Georgetown University and the author of a brand new book called Digital Minimalism: Choosing a Focused Life in a Noisy World . He earned his PhD in Electrical Engineering and Computer Science at MIT, specializing in the theory of distributed systems.  He has two other books, entitled Deep Work: Rules for Focused Success in a Distracted World and So Go...

The pace of technology in our world today is faster than it has ever been. We go out and buy the newest phone out on the market with all of the bells and whistles and the newest innovations and then a few months later it is obsolete as there's a newer, better phone available. We always hear about how technology is benefiting our society. It boosts productivity and innovation, it provides greater a...

Aaron Levie is the Co-Founder and CEO of Box, a company that specializes in helping companies securely share and manage their information. The company was started back in 2005 while Aaron was in college. Back then it was him and one other person, but now 14 years later they have over 2,000 employees who serve 90,000 customers around the world. But the road to success wasn't easy. Aaron dealt with...

In my newest book, The Employee Experience Advantage, Airbnb was ranked one of the best organizations for employee experience and there is a rather odd practice they implement that may be helping them create such a successful corporate culture. During every one of their regular company-wide meetings they bring up elephants, dead fish and vomit. Elephants are the big things inside of most organizat...

Douglas is a bestselling author of 20 books, including his most recent, Team Human . He is a research fellow of the Institute for the Future, and founder of the Laboratory for Digital Humanism at The City University of New York/Queens, where he is a Professor of Media Theory and Digital Economics. Douglas' work explores how different technological environments change our relationship to money, pow...

AI and Automation doesn't have to create the job apocalypse that some people are worried about. We have a choice to make--will AI replace your workers or will it augment them? I have heard both sides of the AI and Automation debate over the past few years. Some people think that our future is doom and gloom and that all human jobs will be replaced. Others feel more optimistic about the subject and...

Loren Shuster is the Chief People Officer at the Lego Group. He joined the LEGO Group in 2014 from a position with Google as Managing Director of Brand Solutions, Asia Pacific. Loren was also previously with Nokia for 10 years where he worked across Asia and Africa before assuming a global marketing role as Senior Vice President of Go-to-Market in Helsinki. In his current role, he is responsible f...

Many conversations these days revolve around AI and Automation and whether or not there will be any jobs left for humans in the future. But the truth is, jobs were made to be automated. Our problem is that we are focusing too much on jobs instead of skills, when really skills are greater than jobs in the future of work.  When you focus on a job you typically only give yourself one career path. You...

Karen Carter is the Chief Human Resources Officer and Chief Inclusion Officer at the Dow Chemical Company. She is responsible globally for guiding and directing Dow's efforts to create a more diverse and inclusive environment and workforce. "My job, in a nutshell, is to ensure that we have an environment that gives everyone a fair chance, those processes, those policies, how we evaluate people, an...

Looking back 20 or 30 years the very nature and definition of a company was very different than it is today. Companies used to be viewed solely as a place that offered jobs in exchange for compensation. Employees would show up to the building, work 9-5 and then go home again at the end of the day. Companies today are no longer just an employer that pays people to show up--in fact a large number of...

Dave Kozel is EVP and Chief Human Resources Officer of PVH Corp, the global apparel company that owns brands such as Calvin Klein, Tommy Hilfiger, Izod, Speedo and Arrow. PVH employees around 36,000 people and has locations in 40 countries. Dave is responsible for Human Resources, Compensation, Benefits, Talent Management & Development, Inclusion & Diversity, Communications and Facilities for one...

In our organizations we like to put the life cycle of an employee into a neat series of buckets such as recruitment, onboarding and separation. But is the employee lifecycle model really an accurate way to look at an employee's time at our organizations, or is there a better way? In our organizations we like to put the life cycle of an employee into a neat series of buckets such as recruitment, on...

Paul Irving is Chairman of the Milken Institute Center for the Future of Aging and distinguished scholar in residence at the University of Southern California Davis School Of Gerontology. Paul spent much of his life as a corporate lawyer as chairman and CEO of Manatt, Phelps & Phillips, a law and consulting firm. He is also the author of "The Upside of Aging: How Long Life Is Changing the World of...

What is Empathy and why do we need it? A lot of times we confuse empathy with sympathy. In the past organizations have been good with being sympathetic to employees, but in the future of work it is empathy, not sympathy that is crucial for organizations to have. A lot of people confuse empathy and sympathy. Sympathy is feeling sorry for someone else's circumstances, empathy on the other hand is th...

Andrew Glincher is the CEO and Managing Partner at Nixon Peabody LLP, one of the largest law firms in the world. Andrew started at Nixon Peabody 30 years ago. He is a first generation college graduate, having grown up in Brockton, Massachusetts. He studied business at Boston College undergraduate and has always prided himself as being as much a business person as a lawyer. He ran his own snack bar...