Future Ready Leadership With Jacob Morgan

We tend to talk about technology as if it is its own entity that has its own mind, mission and agenda. "Technology is going to replace our jobs, it is going to get out of hand, it will take over the world!" But the truth is we have control over technology, it is our choice how we use it. We can decide whether we want technology to replace us or augment us. There are already a lot of great organiza...

Martin Migoya is the Co-Founder and CEO of Globant, an IT and Software development company that uses the latest technologies transform organizations. They have worked with companies such as Disney, the Met Police in London, and the MTA in New York. Globant was founded back in 2003 by four founders and today they have almost 10,000 employees in 16 countries. Creating and maintaining a culture with...

If you are a sports fan and you watch games on TV, whether you like football, soccer, baseball, hockey, etc...you may be amazed by how fast the commentators get their information. They are constantly getting real time stats so they can keep viewers informed throughout the game. During a recent conversation with Mihir Shukla, CEO of Automation Anywhere, he brought up this point about sports and he...

Jim Clifton is the Chairman and CEO of Gallup, an American analytics and advisory company founded in 1935. Jim has been the CEO since 1988 and under his leadership Gallup has expanded from a predominantly US based company to a worldwide organization with 30 offices in 20 countries. Gallup is made up of 2,000 professionals plus 35,000 contract workers across 160 countries. Jim is also the co-author...

Most, if not all, of us have smartphones these days and we all have our favorite apps. Whether you like to use Instagram, Pandora, Google Maps, or Ebay, "there's an app for that". You may have noticed that every once in awhile your apps will update. Just like the apps on your smartphone, we--as individuals, leaders and employees--need to constantly update ourselves. We have to master learning how...

Last week I went to social media to find out what your questions are related to leadership, employee experience, and the future of work. You asked and now today, I answer. The following questions are the ones I am addressing on today's episode:   Often leaders are on the fence about investing in employee experience, especially when it requires outside support or consulting. What are the top 3 thin...

There are countless conversations, concerns, theories and ideas about the future of work. Will AI and automation take over? Will we experience major job loss? Will there be a ton of new jobs created? Will we all be on Universal Basic Income and be able to do whatever we want? But what if the future of work is exactly the way it is now? What if in the future of work there is still a majority of wor...

Ed McLaughlin is the President of Operations and Technology at Mastercard, where he has worked for the past 14 years. In his current role Ed oversees all of Mastercard's technology functions including the global network, processing platforms, information security, and technology operations. As Ed points out, working in technology doesn't mean he is sitting in a cubicle coding all day. Work in tech...

Sam Walton was the creator of Walmart and Sam's Club, two hugely successful retailers that have been around for many, many years. He had a practice that he carried out for many years at the beginning of his career that we may view as simple nowadays, but it was extremely effective and, I think, something we can learn from today. Sam would take a yellow notepad and walk around his store. He would s...

Amy Philbrook is the Head of Diversity and Inclusion at Fidelity Investments, a financial services company with around 50,000 employees. She's been with Fidelity for 24 years working in almost every department. She started her career there in customer service answering phones. "Diversity is the presence of differences and inclusion is a leveraging those differences to create value," Amy says. They...

One of the common questions I have been asked in the past is, how do we empower our employees. For me the answer has always been about investing in employee experience. But lately I have been thinking about the root cause of this problem. Why do we need to empower our people in the first place? If you think about an employee's first day at work, they are already engaged, excited, they want to be t...

Having great leadership inside of an organization is critical. An organization can succeed or fail based on how it is lead. I've had some great discussions on the podcast over the years on this topic of leadership and today I'm sharing a few of my favorite clips. Garry Ridge is the President and CEO of WD-40. Garry knows a lot about leadership as he has been a leader inside of WD-40 for over 30 ye...

AI and Automation is still at the forefront of so many conversations that business leaders are having. And the core issue that continues to be the main focus of these conversations is whether we are going to create more jobs than we replace or vice versa. I have a different concern when it comes to AI and Automation. My concern is, are we going to create jobs that people actually want. What if we...

Ashley Goodall is that SVP of Leadership and Team Intelligence at Cisco and the author of the new book, Nine Lies About Work: A Freethinking Leader's Guide to the Real World. Prior to Cisco, Ashley spent 14 years at Deloitte where he worked in several roles, including Director and Chief Learning Officer, Leadership Development. When conducting research for the book, Ashley and co-author Marcus Buc...

Most organizations set aside specific time to appreciate employees. Sometimes it is one day a year, sometimes once a month, but it is usually sporadic. Usually it consists of one day a year where the company provides food, games, activities, prizes, etc… to celebrate their employees. But I believe everyday should be employee appreciation day. Not necessarily having a party everyday, but doing thin...

Thomas Kochan is the George M. Bunker Professor of Work and Employment Relations at MIT's Sloan School of Management and co-director of the MIT Institute for Work and Employment Research. Thomas has actually been a faculty member at MIT since 1980. In 2010, he led the formation of the Employment Policy Research Network, an online think tank on the subject of employment. In 2015, he was honored by...

Are you a leader that truly acts like a coach and mentor? A leader who actually believes in being a coach or mentor to their employees doesn't stop once the employees get to a certain level of success. They are willing to help others be more successful, even if it means the employees become more successful than they are. But what I often see is that leaders act as a coach or mentor to employees up...

Xavier Unkovic is the President of Amy's Kitchen, a family owned, privately held company founded in 1987 that manufactures organic and non-GMO convenience and frozen foods. Amy's Kitchen employs around 2,400 people in California, Oregon, and Idaho and their products are sold all around the country. Prior to Amy's Kitchen Xavier was the Global President of Mars Drinks, a company known for brands li...

The Internet of Things (IoT) is having a huge impact on the way we live and the way we work. But many people are still trying to figure out what IoT actually is. Here is my simple explanation. The Internet of Things (IoT) is a huge topic of discussion these days and it is having a profound impact on the way we live and work. But many people are still trying to figure out what IoT actually means. S...

Tim Brown is the CEO of IDEO, the global design and innovation company behind projects such as the first Apple mouse and the first notebook style computer. The team of around 800 people are located around the world and they come from a wide variety of backgrounds--everything from chefs, practicing physicians, software engineers, to filmmakers and everything in between. But they all have one thing...

Imagine you are looking through the narrow end of a paper cone. The space in the cone closest to your eye is very narrow and closed in, but the farther out into the cone you look the wider it becomes. Futurists use a tool/technique called the cone of possibilities to explore different scenarios that could happen in the future. The narrow part of the cone is the near future, it includes present tim...

Horst Schulze is the Co-Founder and former President of the Ritz-Carlton and author of the new book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise. Even though he is technically retired, he is staying extremely busy. Horst is currently the Chairman Emeritus of Capella Hotel Group, he is on five boards, and he does some consulting work. Horst actually started in...

When we normally think about change, whether in our organizations or even in our personal lives, we tend to think about linear change. But what would happen if we thought about exponential change instead? What's the difference? Well a couple of years ago the famous futurist, Ray Kurzweil did an interview with the Financial Times and in the interview he compared linear growth to exponential growth....

Barbara Humpton is the CEO of Siemens USA, a global company that operates in several areas including industry, energy, healthcare, and infrastructure. They have almost 400,000 employees around the world in 190 countries and Barbara is responsible for over 55,000 of those employees and the company's largest market with over $23 Billion in revenue and $5 billion in annual exports.     Her journey to...

Business leaders at companies around the world are always asking, "how can we standardize corporate culture across all of our locations?" My response is, "do you really want to do that?" Standardizing corporate culture is a subject that comes up quite frequently during my conversations with business leaders at companies around the world. They want to know how they can make it so that whether a per...