Future of Voice

Open Voice Executive director Jon Stine chats with Angela Diffly. With over 20 years as a thought leader, writer and communications professional, Angela Diffly most recently co-founded the Restaurant Technology Network (RTN), the foremost growth and networking organization for restaurant executives and technology providers. Angela is passionate about innovative technologies and is especially bulli...

Dr. Chris Landon, Clinical Adjunct Professor of Development and Behavioral Pediatrics at the Keck Medical School of University of Southern California and Director of Pediatrics at the Family Medicine Residency of Ventura County Medical Center, joins us for episode 15 of the Future of Voice Podcast! Over the course of the COVID-19 pandemic, many hospitals and medical centers took leaps forward in t...

Shilp Agarwal, Co-Founder and CEO of Blutag, returns for another episode of the Future of Voice Podcast! The last time Shilp visited the podcast, we discussed the shopping experience and how voice might intersect with that customer journey. While many organizations equate the value of voice solely to the transaction, it’s Shilp’s philosophy that there’s much more value that can be generated aside...

Ken Sutton, Co-Founder, President, and CEO of Yobe, Inc., joins us for Episode 13 of the Future of Voice Podcast! One of the Open Voice Network’s most important pillars of trustworthy voice and conversational AI is accessibility for underserved groups. This mindset, along with a project to help a friend’s autistic son be able to enjoy music inside the cabin of a car, is what Ken describes as the “...

Dr. David Metcalf of UCF's Institute for Simulation and Training and Dr. Dexter Hadley of UCF's College of Medicine join us for Episode 12 of the Future of Voice Podcast! As the popularity and knowledge of generative AI and large language models continues to rise, the primary question for many stakeholders is moving from "what is it?" to "how will we use it?" – and the...

Anil Lewis, Executive Director for Blindness Initiatives at the National Federation of the Blind, joins us for Episode 11 of the Future of Voice Podcast. One of the core beliefs of the National Federation of the Blind is that "blindness is not the characteristic that defines you or your future." Our guest Anil Lewis takes this a step further by adding, "blindness won't hold you...

Yalim Eriştiren, Regional Director, North America at Sestek, joins us for Episode 10 of the Future of Voice Podcast. With voice being the most innate form of communication between human beings, it’s only natural that many of our thoughts and emotions seep into the words we speak. What if we could extract these feelings and use them to better communicate with the individuals with whom we’re speakin...

Megan Burns, Strategic Business Connector & Marketing Consultant at Megan Burns Biz and Catalyst at Azafran Capital Partners, joins us for Episode 9 of the Future of Voice Podcast. As Conversational AI becomes more commonplace across major industries, businesses are looking for ways to create value and solve problems. It’s easy to get caught up in the technology side of the innovation – “how d...

Shilp Agarwal, Co-Founder and CEO of Blutag, joins us for Episode 8 of the Future of Voice Podcast. Nearly everyone who uses the internet is familiar with the various ways brands use data to provide further value to their customers – whether it's through tailored newsletters, abandoned shopping cart reminders, or product recommendations based on purchase behavior. Providing existing customers with...

Hans van Dam, CEO of the Conversation Design Institute and Co-Founder of the Conversational Academy, joins us for Episode 7 of the Future of Voice Podcast. Have you ever had a conversation with a chatbot? You may not think about in the moment, but every Conversational AI experience is designed to help you achieve your goals. Conversation design is an essential piece of ensuring a positive user exp...

Freddie Feldman, Director of Voice and Conversational Interfaces at Wolters Kluwer Health, returns for another episode of the Future of Voice Podcast. We all want to hear voices who sound like us—especially in situations where confidential information makes trust essential. The core components of patient communication include listening to the patient, or input, and speaking to the patient, or outp...

Today's guest is Dr. Yaa Kumah-Crystal, Assistant Professor of Biomedical Informatics and Pediatric Endocrinology at Vanderbilt University Medical Center. Dr. Yaa has research experience involving communication and documentation in healthcare and developing strategies to improve workflow and patient care delivery. Listen as we explore everything from Dr. Yaa's passion for making patient care a con...

Our guest Freddie Feldman is the Director of Voice and Conversational Interfaces at Wolters Kluwer Health. Listen as we explore Freddie's twenty years as an expert in patient communication through voice and his lifelong passion for musical performance. We'll share stories and projects, including Patient Results Network, transforming web pages to work with voice interfaces in the early days, voice...

Today's guest is Sean King, Senior Vice President, Commercial Services at Veritone and Executive Vice President at Veritone One.  Listen as we explore everything from the ethics of the voice cloning process to iHeartMedia's use of synthetic voice to personalize and localize content to the individual—and even the world of deepfakes. Sean has experience as a senior leader in areas of sales mana...

Today's guest is Amaury Delloye, COO and Voice & Creative Service Provider at ADN.ai. His company has developed a voice and creative service platform that connects brands and clients through voice-enabled advertising. Listen now to learn more about the future of voice in advertising and what impact it will have on your favorite brands. The Future of Voice Podcast is hosted by Jon Stine, Execut...

David Roth, CEO of WPP the Store and the BAV Group, and Otto Söderlund, Co-Founder of Speechly, join The Future of Voice Podcast to discuss the collaboration of the BrandAsset® Valuator (BAV®).  WPP's BAV is the longest-running and largest consumer study of brands and brand equity in the world. The BAV database, which contains data on a number of continuously measured brands, is freely availa...