Jennifer Lares
Funeral Service Insider: The Podcast
Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.
Where to listen?
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Episodes
2025 Year in Review (Part One) 19.12.2025 28:30
American Cemetery & Cremation editor Tom Nondorf joins Funeral Service Insider editor Tony Russo to discuss some of the top trends from 2025.
Crematories, Contracts, and Cultural Shifts 12.12.2025 20:53
Oversight failures, storage disputes, cemetery backlash, and rising interest in green burial highlight a turbulent week in funeral service industry news.
Around the World in 80 Graves: Tui Snider on Travel, Grief and Legacy 08.12.2025 37:13
Author and cemetery historian Tui Snider explores global burial grounds, grief, Decoration Day traditions, and the stories that make every cemetery unique.
Texas Funeral Drama, Formaldehyde Rules & Catholic Burial Declines 04.12.2025 20:14
Houston funeral home raid, Titan Casket promos, EPA formaldehyde updates, and declining Catholic funerals highlight this week's key death-care news. Click here for complete show notes.
Building a Cremation-Positive Future with Brie Bingham 03.12.2025 16:33
Brie Bingham shares insights on CANA's growth, cremation's evolution, and the profession's future as the 150th anniversary of modern cremation approaches. Click here for complete show notes.
Rehan Choudhry on Chptr's Mission to Modernize Death Notices 26.11.2025 22:25
Chptr founder Rehan Choudhry on transforming obituary distribution through AI-supported video, TV partnerships, and a more accessible model for funeral homes.
Inside PIMS: Preparing funeral directors for the digital era 24.11.2025 34:58
Educators from PIMS on preparing funeral directors for the digital era: ethics, applicant screening, restorative art training, and social media advocacy. Click here for complete show notes.
Matthews News, SCI Donations, and Ongoing Burial Research 21.11.2025 13:04
Leadership news, green burial approval, industry donations, and environmental research highlight key developments this week. Click here for complete show notes.
Funeral Education Expansion, SCI Updates, and Cemetery Trends 14.11.2025 18:53
A look at expanding mortuary education, SCI updates, cemetery capacity issues, green burial projects, and a rezoning fight over a proposed crematory. Click here for complete show notes.
Building a Cemetery for the Next Century with GM Scott Sheehan of Evergreen Washelli 12.11.2025 16:36
Evergreen Washelli's Scott Sheehan shares how long-term planning, history, and community engagement helped earn the cemetery national recognition.
Lanae Strovers on The Final Salute, Honoring Unclaimed Veteran Remains 10.11.2025 29:41
The Final Salute founder Lanae Stovers shares her unexpected journey into funeral service and how it ignited her mission to honor forgotten veterans. Click here for complete show notes.
CANA Promotions, Carriage's Strong Quarter, and a Judge's Stand 07.11.2025 16:20
From preneed innovation to green burials and courtroom drama, this week's death-care roundup captures growth, recognition, and reform. Click here for complete show notes.
Greensprings Natural Cemetery Preserve Pioneers Public Spaces for Grief 05.11.2025 14:34
Award-winning Green Springs Cemetery creates zones for grief, including the "Wind Phone." A new model for conservation and community solace. Click here for complete show notes.
Lawsuits, Earnings, and Industry Shifts 31.10.2025 17:12
A look at key funeral industry updates including lawsuits, earnings, cremation debates, and consolidation trends shaping the profession's future. Click here for complete show notes.
The Forgotten Component: Tim Cermak on Why Refractory Materials Are Vital to Cremation 29.10.2025 13:30
Expert Tim Cermak explains the vital role of refractory materials in cremation. Learn how thermal shock, throughput, and maintenance impact equipment life and safety. Click here for complete shownotes.
A Decade of Denial: Desaray Wilson on His Quest for Recognition in Texas 27.10.2025 42:57
For over a decade, Army veteran Desarey Wilson has fought the Texas Funeral Service Commission to get his professional license, arguing his extensive military experience is "substantially equivalent" to formal schooling. After a brief approval and subsequent revocation, his license was designated "null and void," forcing him into a costly, ongoing legal and bureaucratic battle against the very la...
Batesville Sells MIS, Earnings preview, and More 24.10.2025 17:42
This week's show covers Batesville selling its MIS software business to Plotbox and a preview of upcoming Q3 earnings coverage of Carriage, SCI, and Matthews. We discuss a lawsuit against Forest Lawn over a $20,000 funeral and debate proper compensation for mistakes. Also: a story on a Texas funeral director's dispute, a mention of Jon Lafrandt's new newsletter, and a look at Colorado's r...
Redefining Funeral Directors, Recycling for Good, and Expanding Inclusivity 17.10.2025 22:45
Funeral Service Insider highlights outreach, recycling for good, and inclusive care—showing how funeral professionals are redefining their role in a changing industry. Click here for complete show notes.
Recycling with Purpose: How Crematories Can Give Back with Garfield Refining 15.10.2025 9:50
Discover how Garfield is helping crematories adopt eco-friendly recycling practices that protect the planet and fund community giving programs. Click here for complete show notes.
Cemetery Stories and Updates with Tom Nondorf, American Cemetery & Cremation Editor 13.10.2025 36:28
American Cemetery & Cremation editor, Tom Nondorf, brings us up to date on cemetery news and trends. Click here for complete show notes.
Two from Texas, Raising Mortality Awareness, and the New Continuum 10.10.2025 19:51
Funeral industry updates include Texas legal rulings, a new Before I Die Festival, and growing collaboration in end-of-life care. Click here for complete show notes.
Tesla, Trees, and Tradition: Navigating the Legal and Environmental Challenges Facing Cemeteries 03.10.2025 19:42
From Tesla lawsuits to alkaline hydrolysis, this week's episode explores legal, financial, and educational shifts in the funeral service industry. Click here for complete show notes.
Jess Wakefield on EverIs and Seamless Care for Families 29.09.2025 37:00
Jess Wakefield shares her journey from working night shifts in a nursing home to becoming a funeral director, corporate leader, and innovator at Better Place Forests and EverIs. In this candid conversation, she reflects on the pros and cons of corporate vs. family-owned funeral homes, the shift toward digital cremation planning, and her vision for a more seamless end-of-life experience that bridge...
Fraud, Fees, and First Call Fights 26.09.2025 27:26
South Carolina blocks a fraudster's funeral home sale. Industry debates: community cemeteries, service fees, and Amarillo's transport contract. Click here for complete show notes.
Minnesota's Anti-Green Burial Stance, Texas Gets a Bigger Spotlight and more 19.09.2025 23:56
Green burials blocked, Texas scandal deepens, Carriage expands, NJ legalizes terramation, Vegas mishandling case, and social media tips for funeral pros. Click here for complete show notes.
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