Frontline Innovators

Jon Kent is the Director, Global Telematics at Yanmar. He is passionate about music and making sure that employees on the frontline are ready for any change in technology. Jon sits down with host Justin Lake to talk about how management can better prepare deskless workers for the issues of today and tomorrow.     Takeaways    The lack of feedback from constituents and stakeholders is one of the bi...

Todd Gernady is the Senior Manager Process Improvement, Business Architecture, and Organizational Change Management at United Airlines. After he discovered his passion for consulting, Todd went on to become a Lean Six Sigma belt and used that to share his passion for making a process run smoothly. He joins host Justin Lake to talk about the issues facing frontline workers.        Takeaways    Gett...

Steve Acuna is the Director of Organizational Enablement at a leading healthcare insurance company..  He sees the importance of change management and how much of a positive impact it can have on a company. He sits down with host Justin Lake to talk about some of the challenges that frontline workers are facing today and how to overcome them.     Takeaways    Frontline workers are the case study fo...

Zachary Jedamzik is the Senior Change Manager at Stanley Black & Decker, Inc. Everyday he sees the need for change management and how important it is to a company. Zachary sits down with host Justin Lake to talk about the changes that frontline workers experience and how to better prepare them for all the changes.     Takeaways    The biggest challenge facing the frontline workforce today is commu...

Monique Jordan is the AUX Lead at First Republic Bank. She brings with her a unique perspective and compassion for making sure that frontline workers are included as part of the change in the workplace, not just experiencing the change. She joins host Eugene Signorini to talk about some of the biggest challenges that frontline employees are facing today.     Takeaways    At the core of digital tra...

Samvel Lazaryev is the Senior Manager, Organizational Change Management at Sony Pictures Entertainment. He is passionate about storytelling and making sure that frontline employees are being led properly. He sits down with host Justin Lake to talk about some of the challenges facing frontline workers and how they can be overcome.      Takeaways    We are going through the great resignation right n...

Rob Malench and Rishi Vij are both Partners at Blue Star Partners. Between them they have over 38 combined years of experience working with Fortune 500 companies. They sit down with host Eugene Signorini to talk about the people side of change and how to help frontline workers better deal with the rapid pace of change.     Takeaways    Even during this difficult time through the pandemic, customer...

Roland Prevost is currently an independent change management consultant. He recently completed a two year engagement with a global self care and pharmaceutical product manufacturing company. He sits down with host Justin Lake about the proper way to make sure change is implemented for those working deskless jobs.     Takeaways    The biggest challenge facing the frontline workforce today is the ra...

Paul Feikema is the Senior Change Consultant at Pioneer Management Consulting. He is a pro sci certified change management professional. He is also part of the team that was in the book “Big Change at Best Buy Working Through Hyper Growth to Sustain Excellence.” He sits down with host Eugene Signorini to talk about frontline employees and how Best Buy rose to the giant it is today.     Takeaways ...

Alanna Roesler is the People Analytics Change Leader at Schneider Electric. She uses her education and experience to better prepare frontline workers for technology changes and makes sure the technology is something that benefits everyone. She sits down with host Justin Lake to go over some of the big topics of change management and how to help frontline employees handle change and adapt to it.   ...

Tricia Taylor is the Senior Director, Corporate communications and change management at Coca-Cola Bottlers' Sales and Services. She knows how important change is to a company and also the importance of staying connected with those deskless workers. She sits down with host Justin Lake to talk about some of the biggest challenges facing frontline employees.       Takeaways    Staying connected is on...

Michael Dwyer is an Organizational Change Management Analyst at the Lasing Board of Water and Light. Rebecca Rostar is the Supervisor of Organizational Training, Development and Change Management at Lansing Board of Water & Light. They sit down with host Justin Lake to talk about how to overcome the challenges facing the frontline workers today.      Takeaways    Communication in terms of talking...

Eva Althaus is the Organizational Design and Change Management Consultant at Boeing. She sees the importance of having empathy for employees working on the frontline, especially with the current supply issues. She sits down with host Justin Lake to talk about some of the challenges facing frontline workers and how they can be solved.      Takeaways    The lack of empathy is the biggest challenge f...

On this very special episode of Frontline Innovators, hosts Justin Lake and Eugene Signorini look back on the last 50 episodes and the guests they have talked to. They share some of their favorite moments and go over what they have taken away from some memorable guests.     Takeaways    You want to introduce technology with people. You don’t just want to thrust change upon employees but rather slo...

Haris Muhammad is currently Program Manager at PVA Consulting Group. He is a change champion and knows what it takes to make sure that digital transformation is successful for all businesses. He sits down with host Eugene Signorini to talk about how to implement technology change in your company more successfully than most.     Takeaways    The biggest challenge facing frontline workers today is c...

Jason Jackson is the Manager in Change Management North America Lead at Miebach Consulting. Victoria Ma is the Digital and Innovation Lead for North America at Miebach Consulting. They sit down together and join host Eugene Signorini to talk about some of the challenges facing frontline workers today.     Takeaways    Retention and motivation are big issues facing deskless workers. The news is cov...

Jason Herman is currently the Enterprise Asset Management Change & Training Lead at Evergy.  He went to work post Air Force in the chemical mfg industry as a maintenance technician. He sits down with host Justin Lake to talk about what some of the challenges facing deskless workers are and how they can be best prepared for change.      Takeaways    Learning new technology can be a major challenge...

Carlee Wolfe is the Director of Organizational Effectiveness at Hyatt Hotels Corporation. She has worked across many different companies of different sizes and she saw the need for digital transformation for those on the frontline. She sits down with host Justin Lake to talk about some of the challenges frontline workers face.       Takeaways    Constant change and adaptation for frontline workers...

Joshua Remerowski is the Director of Change Management, Strategy & Communication at Walmart. He used to work for Direct TV where he was installing satellites on roofs. He sees the knowledge it takes to get change going in a business and wants to share his knowledge. He joins host Justin Lake to talk about some of the issues facing frontline workers today.     Takeaways    Leaders need to do a bett...

John Ross is the Strategic Change Administrator at Sunflower Electric Power Corporation. He knows that it’s important to make sure that frontline employees are respected and love what they do, as that makes work better for them. He joins host Justin Lake to discuss some of the other issues that frontline workers are facing.      Takeaways    The biggest challenge facing the deskless workforce toda...

Hillary Carper is the Expert Product Manager at a major transportation logistics company. She knows the human side of change is incredibly important and can make a massive difference in a company. She sits down with host Justin Lake to discuss some of the challenges that frontline workers are facing and how they can be better helped.    Takeaways    The biggest challenge facing the frontline workf...

Danielle Cimek is the Business Change Manager at Gordon Food Service. She has over 14 years of experience in the food and beverage industry. She sees the importance of technology in the workplace and what difference it can make for a company. She joins host Justin Lake to sit down and talk about some of the issues facing frontline employees today.      Takeaways    The biggest challenge that deskl...

Debbie Simurda is the Vice President, Sales Enablement at Mainstreet, Inc. She enjoys helping stores reach their full potential with technology and making sure employees are happy with what they do. She joins host Eugene Signorini to sit down and talk about some of the issues that frontline workers are facing today.      Takeaways    In terms of retail, it has been a difficult few years for those...

Sarah Lang is the Learning and Change Manager at BNSF logistics. She’s a Master of Science, Chemistry from Texas A&M University, and she found her way to helping manage change and says she uses her science skills everyday. She joins host Justin Lake to sit down and talk about some of the biggest challenges that frontline workers are facing today.      Takeaways    The biggest challenge facing the...

Sonya Shelton, CEO at Executive Leadership Consulting, joins host Eugene Signorini to discuss the importance of being a good leader to those on the frontline. Also the author of “You’re An Executive But Are You a Leader?,” Sonya shares her invaluable insight on what it takes to be a true leader.     Takeaways    Burnout is the biggest challenge facing the frontline workforce today. Going through t...