From Transactions to Trust: A Financial Services Podcast

Stablecoins and tokenized deposits are reshaping the conversation around the future of money movement, but what does real-world adoption actually look like for banks, businesses and regulators? In this episode of From Transactions to Trust , Andy Schmidt, CGI’s Global Industry Lead for Banking, speaks with David Hooper, lead of CGI’s Canadian Open Banking and Payments Center of Excellence, about t...

Banks are racing to deliver real-time, frictionless customer experiences. But true banking transformation requires more than adding digital tools or AI. In this episode of CGI’s Transactions to Trust podcast, Andy Schmidt and Satu Kiiski explore how banks can redesign end-to-end customer journeys to meet rising expectations for instant, seamless financial services. They discuss open banking, embed...

Responsible AI in insurance: Trust, accountability and resilience in a changing landscape Early AI adoption in the insurance industry focused on efficiency, automation and cost reduction. But as AI becomes more deeply embedded in decision-making, from claims processing to customer engagement, the conversation is shifting. Speed alone is no longer the differentiator. Trust is. In this episode of Fr...

In this episode of CGI's "From Transactions to Trust," we move beyond the hype of AI in banking to discuss what really matters: accountability and revenue. While AI has long been seen as a tool for efficiency, the rise of "agentic AI" is changing the game. These intelligent, semi-autonomous systems are not just optimizing processes—they are making decisions, generating rev...

We unpack why AI value in insurance stalls when organisations treat legacy as a technology problem instead of a foundation problem across data, process and mindset. We map a practical path from quick efficiency wins to intelligence-driven modernisation that actually changes decisions and operating models.  • legacy as systems plus operating model plus mindset  • avoiding the trap of layering AI ov...

Is your bank prepared for the next wave of AI? For years, artificial intelligence has delivered incremental gains, but a fundamental shift is now underway. With the rise of agentic AI, this technology is moving beyond simple assistance to become an autonomous actor capable of driving real business outcomes, transforming cost centers into revenue engines, and accelerating legacy modernization. In t...

Are you ready for the quantum leap in finance? In this episode, host Maida Zahid and Curtis Nybo, Director of AI and Quantum at CGI, demystify quantum computing and its profound impact on financial services. Discover how this revolutionary technology will accelerate portfolio performance, enhance risk insight, and combat fraud. Learn about the urgent need for post-quantum cryptography to protect l...

We weigh evolution versus revolution for AI in insurance and lay out a practical path from pilots to platform. We share a four-lens framework, confront hype fatigue, and map how leaders turn efficiency into intelligence and scale with coherence. • AI framed into four practical lenses • survey signals on digital confidence and AI strategy gaps • point solutions versus operating model redesign • eff...