Lemon Seed

From the Yellow Chair

Business EN ↓ 227 episodes

Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo working the grind at Lemon Seed Marketing, but this podcast is an outlet for us to share their experien...

Author

Lemon Seed

Category

Business

Podcast website

theyellowchairpodcast.com

Latest episode

Jul 7, 2026

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Episodes

Where's Waldo? Developing a Standout Brand 11.06.2024

Send us Fan Mail In the virtual Lemonade Stand, Emily is flying solo to discuss building memorable brand experiences and visual consistency for long-term success. Through the lens of Where's Waldo, listen to learn about the steps to create an unforgettable brand that will resonate with your customers! 0:04 - Standing Out in Your Market 11:56 - Importance of Branding and Marketing Analysis 21:...

Trusting the Process 04.06.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal is flying solo to discuss building a marketing strategy that ensures long-term growth and success! We're breaking down the biggest obstacles contractors face and showing our Lemon Heads how adjusting expectations and adopting a creative approach can revolutionize your marketing. 0:00 - Trusting the Contractor Marketing Process 5:50 - Big...

The Blueprint for Outsourced Call Center Success with Elite Call 28.05.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal is joined by Travis, Jack, and Lesli from Elite Call! They discuss building an outsourced call center, their methods of lead generation, and developing a guide to filling your dispatch board all year long. 0:09 - Outsourced Call Center Success Strategies 12:23 - Quality Assurance Importance in Business 24:40 - Strategies for Success in Market...

What's In a Name? Choosing the Right Name for Your Business 21.05.2024

Send us Fan Mail In the virtual Lemonade Stand, Emily is flying solo to talk about the delicate process of choosing a name for your business. From considering pronunciation and spelling to ensuring domain availability, we're squeezing every drop of wisdom to help you craft a name that truly reflects your brand's spirit and potential. 0:08 - The Power of Naming Your Company 8:06 - Conside...

Live @ EPIC 2024 with Travis and Renee Lucas 14.05.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal and Emily are on-location at EPIC 2024! They're joined by Travis and Renee Lucas from LCS Heating & Cooling, where they talk about revitalizing your business, the journey to making changes, and the advantages of networking for your company. 0:00 - Life of Rebranding and Rebuilding 10:04 - Business Rebranding and Networking Success 19...

Live @ EPIC 2024 with Jennifer Bagley 07.05.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal and Emily are on location at EPIC 2024! They are joined by Jennifer Bagley from CI Web Group to discuss SEO rankings, digital visibility, and the power of customer engagement. 0:00 - Digital Marketing Strategies for Contractors 10:26 - Effective Digital Marketing Strategies and Communication 19:54 - Investing in SEO and Digital Marketing 28:1...

Reading Between the Lines with Dave Rothacker 30.04.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal and Emily are joined by Dave Rothacker from Go Time Success Group! They discuss the importance of reading and listening, navigating career development and mentorship, and the power of continuous learning. 0:04 - Career Pathways and Leadership Development 10:15 - Transforming Small Businesses With Practical Insights 14:06 - Leadership, Learnin...

Empowering Lives Through the Trades with Kate Cinnamo and Toni Bower 23.04.2024

Send us Fan Mail In this special episode of From the Yellow Chair, brand ambassador Lupita and head of operations Andrea sit down with Kate Cinnamo and Toni Bower from Explore the Trades! They discuss encouraging career growth in the trades, personal stories of professional discovery, and the opportunity to develop a career even without a college degree. 0:08 - Exploring Trade Careers for Students...

Mastering Digital Marketing for the Trades with Evan Hoffman and Thaddeus Tondu 16.04.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal and Emily are joined by Evan Hoffman and Thaddeus Tondu from On Purpose Media! They discuss navigating your digital strategy, emphasizing accountability, and encouraging transparency with your digital provider. 0:07 - Mastering Digital Marketing for Home Services 12:17 - Optimizing PPC for Contractors 17:12 - Marketing Operations and Budget S...

Data-Driven Insights with Jonathan Torrey 09.04.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal and Emily are joined by Jonathan Torrey from Searchlight! They discuss unlocking the power of data-driven decisions, knowing the origin of your leads, and the value of operational efficiency for your data. 0:07 - Exploring Data-Driven Marketing Strategies 7:13 - Analyzing Revenue Potential and Conversions 10:22 - Improving Contractor Operatio...

Threading Together Leadership and Empowerment with Shauna Brown 02.04.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal is joined by Shauna Brown from On the Double! Heating & Cooling! At the close of International Women's Month, they discuss navigating career ambitions in the trades, cultivating team dynamics, and being intentional in personal development. 0:07 - Empowering Women in the Trades 9:09 - Work-Life Balance and Self-Awareness 15:41 - Work...

Innovative Customer Care Strategies with Valerie Heck 26.03.2024

Send us Fan Mail It's International Women's Month in the virtual Lemonade Stand, and Crystal is joined by Valerie Heck from Colair! They talk about navigating customer service techniques, bolstering your call center, and the core of human connection. 0:07 - Empowering Women in the HVAC Industry 5:42 - Empathy and Empowerment in Customer Service 11:34 - Call Center Performance and Outboun...

Strategies for Entrepreneurial Success with Melody Edwards 19.03.2024

Send us Fan Mail It's International Women's Month in the virtual Lemonade Stand, and Emily is joined by Melody Edwards from Home Service VA! They talk about driving efficiency, team empowerment, and personal strength. 0:08 - Entrepreneurial Journeys 10:24 - Training and Hiring Virtual Assistants 19:42 - Maximizing Virtual Assistant Services If you enjoyed this chat From the Yellow Chair,...

Transforming Workshops into Wins with Chris Michel 12.03.2024

Send us Fan Mail In this special release from the virtual Lemonade Stand, Emily is joined by Chris Michel from Service Nation! They discuss the power of industry know-how, camaraderie in your community, and Service Nation's upcoming summit in Reno! 0:07 - Service Nation Benefits and Opportunities 9:53 - Workshop Leaders and Learning Opportunities 18:17 - Implementing Ideas for Business Succes...

Forging a Family Business with Stephanie Allen 05.03.2024

Send us Fan Mail It's International Women's Month this week in the virtual Lemonade Stand, and Crystal and Emily are joined by Stephanie Allen from AirWorks Heating & Cooling! She discusses her story about personal branding, community outreach, and fearlessness in marketing strategy. 0:07 - Building a Successful Brand Together 8:07 - The Power of Brand Identity 19:25 - Embracing Loca...

Mastering Customer Data and Marketing in the Slow Season 27.02.2024

Send us Fan Mail Get ready to juice up your slow season with a creative spin on customer database magic! In the virtual Lemonade Stand, Crystal and Emily discuss navigating your data through audience segmentation, targeted marketing, and the power of a well-maintained CRM system. 0:07 - Maximizing Customer Database for Leads 6:44 - Audience Building and Marketing Strategies 15:13 - Building Relati...

Unleashing Bold and Fresh Branding Ideas 20.02.2024

Send us Fan Mail In the virtual Lemonade Stand, Crystal and Emily take some time to share stories and experiences about evolving brands, standing out in a competitive market, and the risks of playing it safe with your visuals. This is the real pulp of branding - no artificial flavors added! 0:08 - Branding's Importance and Overcoming Challenges 7:18 - The Importance of Branding and Differenti...

Trust, Commitment, and Protecting Your 'Yes' 13.02.2024

Send us Fan Mail In the virtual Lemonade Stand, Emily is flying solo to discuss why consistency is not just a buzzword but the heartbeat of lasting relationships. She talks about the following: 0:08 - Building Trust in Relationships and Work 9:21 - The Importance of Avoiding Overcommitment 18:59 - Protecting Your Yes If you enjoyed this chat From the Yellow Chair, consider joining our newsletter,...

The Ins and Outs of Distributor Partnerships with Ashly Hughes 06.02.2024

Send us Fan Mail In the virtual Lemonade Stand, get ready to unlock the transformative power of strategic partnerships as Crystal sits down with Ashly Hughes from Gustave A. Larson to chart a course for your business's exponential growth. They discuss the following: 0:07 - Partnerships for Contractor Success 9:22 - Websites and Business Coaching Importance 14:49 - Building a Successful Busine...

How Authentic Connections Elevate Your Brand 30.01.2024

Send us Fan Mail In the virtual Lemonade Stand, we highlight the success, potential, and impact of marrying your brand with an authentic connection. No matter your cause or passion, an intentional effort can transform your brand's voice, vision, and impact! 0:08 - Next Level Brand Through Community Support 12:16 - Creative Marketing Strategies for Community Engagement 23:42 - Effective Brand...

Why Strong Brands Perform Better 23.01.2024

Send us Fan Mail In the virtual Lemonade Stand, we're peeling back the layers to reveal how a dynamic and unforgettable brand is the cornerstone for amplifying all of your marketing endeavors. No matter the size or age of your business, these insights from this series will guide you through the maze of consistent branding efforts. 0:08 - The Importance of Strong Branding 8:14 - Importance of...

Igniting Passion with Next-Level Branding 16.01.2024

Send us Fan Mail Have you ever wondered how a brand becomes more than just a logo? Spoiler alert: it's an inside job, and we're revealing the blueprint! Join us from the virtual Lemonade Stand as we unravel the power of internal branding, where your team's environment becomes a living, breathing extension of your brand's heartbeat. 0:08 - Internal Branding 6:25 - Building a Str...

Steering a Family Legacy Through the Digital Revolution with Thomas Ballard 09.01.2024

Send us Fan Mail In the virtual Lemonade Stand, Emily is on location at ServiceTitan's Marketing for the Trades Summit in Glendale, CA, and talking with Thomas Ballard from Ballard Plumbing & Air! They discuss persistence, strategic innovation, and maintaining growth in an ever-changing industry. 0:07 - Adapting in the Home Service Industry 12:03 - Advice for Growing a Family Business 21:...

Adding Zest to Your Social Media Strategy with the Lemon Seed Social Media Team 02.01.2024

Send us Fan Mail Ready to give your social media strategy a zesty twist? Look no further as Crystal and the bright minds of Lemon Seed Marketing squeeze out fresh, juicy ideas to spruce up your brand's Q1 content. We've peeled back the curtain to reveal a spectrum of engaging strategies that resonate with your audience while keeping the authenticity of your brand story at its core. 0:07...

Conquering Business Growth Fears and Leading with Confidence 26.12.2023

Send us Fan Mail In the virtual Lemonade Stand, Emily is flying solo to talk about conquering common fears found in a business, addressing committee decisions, and grasping the importance of articulating the 'why' behind shifts in your strategy to your crew. 0:07 - Overcoming Fear in Business Growth 8:02 - Branding and Adaptation in Business 13:41 - Embracing Change and Leading With Conf...

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