From Kitchen to C-Suite

Don't miss out! Registration for the ServSafe® Food Protection Manager Certification Program in Panama City Beach, FL closes on September 4th at 9:00 AM! Our program is accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP) and blends the latest FDA Food Code with years of food sanitation training experience. Managers learn to implement essential food s...

Time is running out, Pensacola! ⏳ Don't miss your chance to register for next Monday's ServSafe® Food Protection Manager Certification Program. Registration closes this Thursday, September 4th at 9:00 AM! This ANSI-CFP accredited program blends the latest FDA Food Code, cutting-edge food safety research, and years of food sanitation training experience. You'll learn essential food safety practice...

The Rise of Mocktails: A Spirited Shift in Consumer Preferences Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program As consumer preferences continue to evolve, a significant and transformative shift is underway in the beverage industry, with a not...

All the Ways to Coconut Your Cocktail Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Coconut, a versatile and deeply flavorful ingredient, stands as a cornerstone in the vibrant world of tropical cocktails. Its rich, creamy texture, often der...

Can Alcohol Help Fast-Food Brands Win on Experience? Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In a surprising but increasingly common trend, quick-service restaurants (QSRs) are embracing alcohol as a key ingredient in their strategy to...

Gratuity Guidance: The Imperative for Restaurants to Calculate Tips Solely on Food & Beverage Sales Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program As the restaurant industry navigates an intricate landscape characterized by evolving consum...

Diner Stunned as Waiter Rejects $25 Tip: "Not Enough" Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Wait staff are trained to go above and beyond for customers, but what happens when a customer's generosity isn't what it seems? In a recent e...

Beyond the Price Tag: Why Customer Experience is Key to Guest Loyalty Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In the fiercely competitive hospitality sector, cultivating brand loyalty is increasingly dependent on an exceptional custome...

New Study Uncovers Critical Role of Multispecies Biofilms in Listeria Contamination of RTE Foods, Highlighting Implications for Food Safety Regulations Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program A groundbreaking study published in npj Sci...

Why Independent Restaurants Should Implement a Quality Assurance Program Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 24, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In today's fiercely competitive restaurant landscape, independent establishments face immense pressure to not only attract...

The Fading Lights: A Look at the Nightclub and Bar Industry's Transformation Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 24, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Once the vibrant heart of urban nightlife, the nightclub and bar industry has undergone a dramatic transformation over...

Service Dogs in Hotels: A Guide to Rights and Responsibilities Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 24, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Service animals play a vital role in the lives of individuals with disabilities, providing assistance and support that enables them...

Service Dogs Understanding Their Role in Public Establishments Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 24, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Service dogs play a crucial role in assisting individuals with disabilities, enabling them to navigate daily life with greater indep...

Published on August 12, 2025 Brad Peters , Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Consumers are past being pissed! A growing wave of consumer outrage is sweeping across the hotel industry as guests increasingly face exorbitant incidental or deposit fees, often exceeding $100 for a single overnight stay at non-resort properties with no fo...