Chuck Gose & Jenni Field

Frequency

Business EN ↓ 66 episodes

Frequency is where internal comms, HR, leadership and employee experience come together with lively conversation, expert insights, and plenty of friendly debate. Hosted by industry firestarters Chuck Gose and Jenni Field, this podcast tackles the big workplace challenges—from reaching frontline employees to shaping a strong company culture—all with a mix of sharp opinions, candid stories, and discussion..Chuck and Jenni bring their unique perspectives and personalities to every episode, ensuring you get more than just the usually-tedious industry insights. Whether it’s sparking new ideas or ch...

Author

Chuck Gose & Jenni Field

Category

Business

Podcast website

thefrequencypodcast.com

Latest episode

Jul 6, 2026

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Episodes

Engaged but Trapped: Why a Third of Workers Predict Toxic Culture 06.07.2026

This week Jenni and Chuck are digging into the real return on AI-driven layoffs, why AI-generated writing has stalled instead of taking over the internet, what's really happening as companies go quiet on LGBTQ+ support, and a new report picking a fight with the entire employee engagement industry. Gartner surveyed 350 executives at billion-dollar-plus companies and found that roughly 80% of those...

Employee Engagement Hits a 5-Year Low — And Managers Are Next 29.06.2026

This week Jenni Field and Chuck Gose are talking about long-term thinking in a short-term world, what the resignation of the UK Prime Minister reveals about leadership communication, new data from Gallup on the state of global employee engagement, and the ongoing confusion between remote and hybrid work. Jenni opens by reflecting on the resignation of UK Prime Minister Keir Starmer, with coverage...

The $450K CCO and the Headphones Double Standard 22.06.2026

Jenni and Chuck are in the same room for the first time in 60+ episodes, and they spend it arguing about whether your headphones are quietly making coworkers think less of you. Before that, four reports worth a comms team's attention: email benchmarks, CCO pay, and a leadership sentiment gap. Recorded in person in Toronto after IABC World Conference and Comms Reboot, this week's episode digs into...

More AI Won't Fix Your Employee Experience. Here's What Will. 15.06.2026

This week Jenni and Chuck dig into four stories that all circle the same theme: more isn't working.  They start with Nick Bloom's latest research on whether working from home helps or hinders mental health, unpicking the tricky question of causality versus correlation, and landing on the idea that autonomy and choice, not location, are what actually drive wellbeing.  From there they turn to a Harv...

Empowerment Is a Lie — and the Research Backs It Up 08.06.2026

Frequency is back with an episode that connects the dots between inauthenticity, artificial intelligence, a shifting workforce, and what bad management really costs. Jenni opens with a few standout takeaways from the Gallagher Summit in London — including a line worth writing on a sticky note: trust travels socially, not structurally. It's a reminder that no matter how sophisticated our digital in...

Silence Isn't Safety: The Burnout Crisis Hiding in Plain Sight 01.06.2026

In this episode, Jenni Field and Chuck Gose cover four stories that together paint a picture of organisations still struggling to align how work is designed with what work actually demands — from the disappearing nine-to-five to a 150-year history that began not with leaders, but with employees. The first story, from the Economic Times, examines how AI and hybrid work are accelerating the end of t...

The Alignment Gap: Why Leaders and Employees See a Different Workplace 25.05.2026

Articles mentioned in this episode:  1️⃣ The AI Paradox: Employees Are Ready, Organisations Are Not 2️⃣ Vibe Coding Built 380,000 Publicly Accessible Apps — Many With Your Company's Data Inside 3️⃣ The Gap Between What Leaders Think and What Employees Experience 4️⃣ Meetings Are Now the Primary Way We Experience Each Other at Work — So Why Are Most Still an Afterthought? 5️⃣ Yondr at Work: Phone B...

Respected But Not Credible: The IC Credibility Crisis 18.05.2026

Articles mentioned in this episode:  1️⃣ IoIC's IC Index 2️⃣ Credibility gap in internal comms despite high professional esteem 3️⃣ It’s about capability not happiness at work 4️⃣ What if employee frustration was your most valuable architecture data?   In this episode of Frequency, Jenni Field and Chuck Gose look at employee trust and organisational change, a hard interrogation of whether IC is ge...

Silence Isn't Safety: 88% IC Burnout, CEO Comms Collapse & Meta's Data Grab 11.05.2026

News items mentioned in this episode:  1️⃣ Internal Comms Is Absorbing a Crisis It Didn't Create 2️⃣ Better Signals, Less Noise: The State of Workplace Communication 3️⃣ 'New Normal' Prompts New Guidelines for CEO Communications 4️⃣ Meta Is Tracking Employee Keystrokes to Train Its AI 5️⃣ Your Employees' Old Slack Messages Have a New Owner   About this week's episode of Frequency:  This week Jenni...

Half Feel Engaged Yet Plan to Leave: Bullshit Jobs, the Clarity Crisis and RTO as Stealth Layoffs 04.05.2026

In this episode of Frequency, Jenni Field and Chuck Gose dig into four stories that, taken together, make a pretty uncomfortable case: that modern work is increasingly built on theatre and ambiguity. From a personal essay that went viral, to engagement data from two continents, to the real story behind return-to-office mandates, this episode asks what happens when the structures organisations rely...

78% Start Motivated. Something Breaks Them: Clarity, IC Courage, and AI's Real Blocker 27.04.2026

This week on Frequency, Jenni Field and Chuck Gose look at the data behind why employees lose motivation, the question of whether internal comms has become too comfortable to be useful, and two perspectives on where the real friction in AI transformation actually lives.   1️⃣ The first story comes from the Predictive Index, which surveyed more than 1,000 US employees in 2026 and found that 78% beg...

$50B Corporate Wellness Market Is Stagnant: BANI, Toxic Culture, and When to Disagree with Your CEO 20.04.2026

This week on Frequency, Chuck and Jenni explore why the $50 billion global corporate wellness market has become its only stagnant sector, break down the BANI framework and what it demands from communicators and leaders, debate whether "toxic culture" is a useful label at all, and tackle the career-defining question of whether you should ever push back on your CEO. The first story comes from resear...

Jargon Lovers Score Worst: AIDR, CFO-Led AI Cuts and the 48-Hour Productivity Cliff 13.04.2026

This episode marks one year of Frequency!  Jenni Field and Chuck Gose dig into four stories that together reveal a system under pressure: from the psychology of corporate jargon to an emerging reader backlash against AI-generated content, the CFOs quietly reshaping workforce decisions, and the persistent myth that more hours means more output. A Cornell psychologist has built a "corporate BS recep...

21% Trust Leaders: Kano's Fix, Ineffective Meetings & the Root of Psychological Safety 06.04.2026

From the science behind psychological safety to a product development model being applied to the trust crisis, via the ongoing debate about whether meetings count as real work, this is an episode full of practical frameworks and direct perspectives. Jenni opens the conversation by exploring the Eat Sleep Work Repeat podcast, hosted by Bruce Daisley, which features Professor Katrien Franzen and her...

60% Want a Layoff: Career Dysmorphia, AI Brain Fry & the Reciprocity Gap 30.03.2026

In Episode 50, Jenni Field and Chuck Gose are back together — Jenni returning from a trip to Japan and Chuck recording live from Las Vegas during Transform — to dig into four stories shaping the future of work, careers, and our relationship with AI. The first story explores what's being called "career dysmorphia," with nearly six in ten millennial workers privately hoping for a layoff rather than...

Uber CEO Will Push You Out, Cracker Barrel's Leaked Memo Backfires & 67% of HR Pros Have No Career Path 23.03.2026

Jenni Field is away this week, so Chuck Gose goes solo covering four stories that all, in different ways, come back to the same question: what does leadership actually communicate about how much it values its people? Uber CEO Dara Khosrowshahi went on The Diary of a CEO podcast and said the quiet part loud: he expects immediate responses to weekend emails, doesn't talk about work-life balance at U...

Culture Talk Destroys Trust: 72% Fail, AI Agents, PDFs & Dorsey's 40% Cuts 16.03.2026

This week Jenni Field and Chuck Gose cover four stories dominating the workplace conversation right now — from whether AI is truly transforming organisations or just repeating history's mistakes, to why the more you talk about culture, the less anyone believes you. McKinsey is calling AI agents the biggest organisational shift since the Industrial Revolution, with teams of two to five people poten...

Staples Baddie vs McDonald's CEO: 4 IC Reports & the Authenticity Gap 09.03.2026

Staples Baddie vs McDonald's CEO: 4 IC Reports & the Authenticity Gap This week Jenni Field and Chuck Gose tackle four reports on the state of internal communications — but not before stopping to examine two wildly different examples of what it actually looks like when employees advocate for their organisation. Chuck opens with what he calls employees acting as advocates. The contrast is stark...

49% Have Never Used AI at Work: IBM's Counter-Bet and Gartner's 2028 Chatbot Prediction 02.03.2026

In this episode of Frequency, Jenni Field and Chuck Gose dig into the growing gap between AI ambition and workplace reality — from a company quietly doing the opposite of everyone else, to predictions that stretch credibility, to Friday office attendance figures that tell their own story. IBM Is Tripling Entry-Level Hiring Because of AI — We’ve heard the warnings that AI will gut entry-level jobs...

Culture Isn't a Cause, It's a Description: Why Behavior Change Beats Culture Workshops 23.02.2026

In this episode of Frequency, Jenni Field and Chuck Gose dig into four thought-provoking topics shaping the world of work right now — from how old your company is to whether organisational culture actually exists. Chuck kicks things off with the latest addition to the workplace lexicon — "job hugging." Move over quiet quitting, there's a new phenomenon describing employees who cling to their curre...

Home Depot's Second RTO Mandate in 12 Months Why 90% Can't Use AI (But Half Think They Can) and Only 1 in 4 Feel Appreciated 16.02.2026

In this week's episode, Jenni and Chuck unpack the uncomfortable truth behind repeated workplace policies, the widening AI proficiency gap, and why simple acts of appreciation remain the most overlooked retention strategy. What we're discussing Home Depot's Groundhog Day RTO Announcement Home Depot just announced corporate employees need to return to office five days a week starting April 6th - ex...

72% Use AI Without Training: PRSA's ICE Silence and Amazon's 16,000 Layoffs by Email 09.02.2026

In this episode of Frequency, Jenni Field and Chuck Gose start with a deceptively simple question: where are all the good industry events? That conversation quickly opens up a wider reflection on whether the internal comms and employee experience space has hit a point of stagnation — and what it would take to bring the right people together for deeper, more meaningful conversations. The episode mo...

76% Burnout Persists While 92% Invest in AI: Why Happy Hour's Dead but Busy Work's Not 02.02.2026

In this episode of Frequency, Jenni Field and Chuck Gose kick things off with a surprisingly revealing conversation about bread — and quickly land on a much bigger question: when recognition misses the point, what does it say about how organisations really value people? That idea becomes a thread running through the episode, as they move into a frank discussion about performative communication. Us...

60% of Millennials Disengaged: The 30% Gap in What Leaders Call 'Good Communication 26.01.2026

In this episode of Frequency, Jenni Field and Chuck Gose kick off 2026 with a frank check-in on how the year is going — personally and professionally — before diving into a stack of research that reveals just how disconnected leadership and employees have become. The conversation opens with an article on millennial disengagement, where employees say the quiet part out loud: "my leader doesn't know...

92% Increasing AI Investment, Only 1% Actually Mature: Amazon's Badge Tracking Problem 19.01.2026

In this episode of Frequency, Jenni Field and Chuck Gose explore the quiet pressures tightening around modern work - from burnout and broken flexibility promises to the unintended consequences of AI “efficiency”. The episode opens with a deceptively simple question: what happened to happy hour? Not as a drinking debate, but as a signal that the informal “third space” of work - where trust, mentori...

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