Fraudology Podcast with Karisse Hendrick

Today's What the Fraud segment covers a recent headline about a former Amazon employee being arrested for federal (US) charges for issuing fraudulent refunds. Because refund fraud has been a topic that Karisse has been working to educate e-commerce companies, as well as consumers about, she provided her take on this case, as well as what online companies can do to prevent internal refund fraud.  ...

Fraud-fighters often have a saying, that they have to "think like a fraudster" to anticipate their methods and tactics currently, and with future business models or offerings. But, in today's episode, Karisse gets to talk to a fraud-fighter that really can think like a fraudster. Because he once was one.   Alexander Hall is the owner & Principal at Dispute Defense, helping online companies identif...

Over the last 2 weeks, the fraud prevention industry has been rocked by news that a fraud technology company (a vendor providing anti-fraud technology as a SaaS product) was being investigated by the SEC......for fraud. In this episode, Karisse breaks down the various perspectives and behind-the-scenes accounts of what happened and what some of the warning signs may have been, in hindsight. The in...

In order to fight fraud effectively, and know what to expect as a fraud fighter, it's important to have some level of understanding of how the "bad guys" work. For almost 20 years, the economy and value chain of these fraudsters has remained the same, with little changes. However, thanks to several factors including the impacts of a global pandemic, new business models, and resources, the fraud ec...

Chances are, your elder family members have said something similar to "If it sounds too good to be true, it probably is.". These are wise words that often help consumers trust their guts when looking at unfamiliar websites or marketplace postings. However, too many consumers ignore that quiet voice in their heads when there is a financial crisis, and they really want or need an item, but don't wan...

Covid-19 has impacted almost every area of our lives. From our kids doing distance learning, to working from home, to canceled travel or concert plans, to how we do our shopping. In April 2020, online retailers experienced a 52% growth in sales volume compared to April 2019. However, that increase was only felt by some online companies, while other sectors watched sales plumet. In this episode, Ka...

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice, and the curiosity that will...