Fraudology Podcast with Karisse Hendrick

This episode is sponsored by SEON. Eric Jaklitchs filed for unemployment benefits from the state of California 78+ times, all using stolen identities. Of those 78+ claims, 68 of them were approved. One might think that to successfully steal $900,000 USD, he would have to be a sophisticated criminal. However, his tactics were anything but sophisticated. And, are actually, pretty humorous. When it i...

This episode of Fraudology is presented by SEON . Gary Novello Jr, has been preventing in-store fraud in stores like Home Depot, Bloomingdales before moving to online fraud prevention at Macy's. In this episode, he and Karisse discuss: Differences between in-person and online loss, including velocity of loss, and additional losses online. Impact of collaboration and influence for internal communic...

This episode of Fraudology is presented by SEON . UK is looking at bringing in new legislation for big tech advertisers, social media platforms, and search engines. Some are saying it's not enough, others are saying it is a sign of what to come. Read more here . Interesting notes from this episode. 7:!5 New UK regulations for anti fraud. 15:08 Online advertising fraud, including the story of Karis...

This episode of Fraudology is presented by SEON . One of the biggest challenges for fraud-fighters isn't around fighting challenges outside of their company, it's to be understood and appreciated within their organization.  In today's episode, Karisse talks with Dajana Gajic-Fisic, head of e-commerce fraud prevention for JD Sports North America (previously known as Finishline) and l...

This episode is presented by SEON . The best way for bad actors to improve the speed & accuracy of their fraud attacks targeting ecommerce and fintech companies, is to continually invest in technology. And that is exactly what we need to be prepared for in 2022.  From stealing access to data sources used by fraud prevention teams to verify identities, to using OTP (One Time Password) Bots...

This episode of Fraudology is presented by SEON . Gil Rostenthal returns to Fraudology. In this episode he and Karrise break down: The biggest fraud/risk-related pain points for all Fintechs & banks that accept applications for their services online and how these issues can impact others within the online payments ecosystem, sometimes created financial losses for CNP merchants & payment pr...

Welcome back to Fraudology, and hello 2022. In this episode, presented by SEON Karisse explores fraud happening toward the end of 2021, and what to expect in the coming months of 2022. Karisse is joined by Gil Rosenthal . PPP Fraud, and how that money will be used as a war chest for future fraud, not a retirement fund. $1.6B sitting in Starbucks wallets, and how that relates to the use of giftcard...

This episode is brought to you by SEON . Gil Rosenthal has had a front row seat to financial fraud online for the past 10 years of his career. His fraud career began at PayPal with an elite team of fraud-fighters in Tel Aviv, charged with preventing the high volume of fraud they experienced around 2010. He then moved to BlueVine, an online lender for businesses, where he worked his way up to VP of...

Every online company that sells a good or service has online fraud. Companies with products popular with consumers will be targeted by fraudsters. And Apple was no exception when it began its online store. Monica Sharp has had the unique career opportunity to witness Apple's transformation from its pre-internet computer manufacturing days to its current position as the premier creator and purveyor...

Frank McKenna has been fighting fraud for 30 years in banking, auto loans, and credit cards. Needless to say, he has seen great changes in fraudster behavior & methods, as well as in technology & strategies in prevention and investigation. But what he is probably best known for is his popular blog, "Frank on Fraud", where he shares relevant news and stories about fraud and scams all over t...

On this week's episode, Karisse shares some of the topics of conversations she's had with several online retailers this week. She talks about an ATO attack ring that seems to enjoy credential stuffing on holidays, re-shipping mules targeting retailers this holiday season, and more attacks by "grinch bots". Remember the headlines on ep. 47 about some merchants no longer acc...

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn https://www.linkedin.com/in/karissehendrick/ She brings her experience, expertise, and extensive network of experts to this podcast semi...

With Black Friday and Cyber Monday 2021 in the books, Karisse shares the first public statistics for e-commerce sales during this historically record-breaking weekend of holiday sales and the impact it had on retailer fraud teams. Then, she shares news about a new bill announced in the US Senate to prevent "grinch bots". Although this bill has not yet been passed, it's importan...

Heading into one of the largest online shopping weekends of the year means one of the most fraud heavy weekends of the year. Karisse Hendrick has the fraud news you can use this week, and tips she's been sharing with her clients.

The biggest headline in e-commerce payments this week was "Amazon to stop accepting Visa credit cards issued in the UK, citing high fees". Karisse will dive into why they made this decision, Visa's response to the news, and what other companies can learn from this bold announcement. https://www.cnbc.com/2021/11/17/amazon-to-stop-accepting-visa-credit-cards-issued-in-the-uk.html Also, Karisse reads...

Robby Perry is back for part 2 talking about how the issuing banks fight fraud. Highlights of this episode include: -What fraud prevention tools & strategies card issuers recommend online merchants use to decrease fraud (and in some cases, increase sales too) -Chargeback strategies that can lead to higher "win rates" for merchants (based on Issuer strategies for fighting them) -What metrics &a...

What's going on in the world of ecommerce, fraud, and payments? This week Karisse Hendrick shares everything you need to know including some recent fundraising announcements, stats on identity theft, and BIN data analytics.

There are traditionally silo's within the e-commerce payment & fraud eco-system, especially between the card brands, the issuing banks (aka - Credit card companies), and e-commerce/mobile merchants. While there is some reason for this, the value of understanding the other "side's" perspective is immense, especially because they share the same customers and fraudsters. This week, Karisse got a...

As the calendar turns to November, that means Fraud is on the rise. Karrise breaks down this and more in this week's Fraudology news. There are often headlines about online fraud & cybercrime. But which ones do you need to know, and what do these stories mean for your company?  On this episode, we cover: The big headline for payment processing from the last week: The FBI Raid on the US Wa...

Over the past few weeks, one story has been dominating e-commerce headlines. Supply chain issues. Especially with the Holiday season fast approaching, this will have a lot of impacts on online companies and consumers alike. This will mean an increase in online fraud attempts and service-related chargebacks, in ways you might not expect. Karisse will dive into what you need to get ready for, and wh...

In the past few weeks, stories that have an impact on or will be impacted by online fraud have been in the news. And this week, Karisse discusses how the news of the latest T-mobile data breach will have an impact on some online businesses and banks and what to watch out for.   Then, she discusses the recent headlines around OnlyFans restricting the type of user-generated content allowed on their...

Refund Fraud targetting e-commerce retailers & food delivery companies specifically has been on the rise over the last few years. In one study, they concluded that INR (Inventory Not Received) claims have increased over 33% in US retail in 2020. While claiming INR is the easiest way for a refund fraudster to keep the product & receive their money back, it's not the only way.   In this episode, Kar...

Frank McKenna from the "Frank on Fraud" Blog, and the co-founder of "Point Predictive" joins Karisse to discuss a recent article Frank published titled "Is Your Boss Being Too Cheap on Fraud Tools? Read This...". With two different, but similar experiences & perspectives, the two of them expand upon Frank's point in his blog post to provide real-world advice to accurately quantify the need to prev...

This summer has been especially busy, and at times surreal for the host of the Fraudology podcast, Karisse Hendrick. In the first segment of this week's episode, she shares some of what she's been working on, and the surprising accolades that have followed. Karisse then goes on to share effective strategies she has observed from some of the most effective fraud prevention leaders in e-commerce to...

In this week's episode, Karisse shares some of her observations of what attack trends we may see target e-commerce fraud in the near future including attacks aimed at the payment/fraud supply chain, as happened last weekend with the Mint Mobile data breach (link to article below). https://appleinsider.com/articles/21/07/10/mint-mobile-data-breach-allowed-attacker-to-port-phone-numbers   Additional...