Gareth Fasano and Connor Groce

Franchise Firsthand

Business EN ↓ 12 episodes

Franchise Firsthand is the podcast that takes listeners deep into the real-world experiences of franchising and small business ownership. For anyone curious about what it's truly like to run a franchise, this is the place to be. Hosted by Garth Fasano, alongside Connor Groce, the show features candid conversations with franchise owners and operators from a variety of industries. They share unfiltered, on-the-ground insights—what's working, what's challenging, and the untold truths of the business. Whether you're considering your first franchise or managing multiple units and seeking fresh idea...

Author

Gareth Fasano and Connor Groce

Category

Business

Podcast website

sites.libsyn.com

Latest episode

Oct 15, 2025

Where to listen?

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Episodes

Franchise Sales Made Simple 15.10.2025

Episode 2 | Garth Fasano and Connor Groce In this episode of Franchise First Hand, Connor Groce puts Garth Fasano in the hot seat to unpack how franchisees can turn more leads into paying customers — without adding to their workload. Garth shares his journey from Deloitte and BCG consulting to acquiring Rainmaker, a tech-enabled sales solution that supports franchise growth across industries.  Tog...

The Truth About Owning a Franchise 09.10.2025

Episode 1 | Garth Fasano and Connor Groce Welcome to the very first episode of Franchise Firsthand with hosts Garth Fasano and Connor Groce! In this debut episode, Garth sits down with Connor Groce to explore his journey from a college side hustle to owning multiple franchises and becoming a franchise consultant. They dive into the highs, lows, and lessons learned, including scaling challenges, bu...

Thriving Through Uncertainty in Small Business 28.05.2025

When the future's unclear, how do small businesses not just survive—but thrive? In this episode, we dive into real talk about navigating tough seasons, staying agile, and turning uncertainty into opportunity. If you're a business owner riding the waves of change, this one's for you. 

Franchise Growth Hacks: Mastering Lead Flow, Sales, and Service 14.05.2025

Discover expert insights on boosting lead flow, maximizing sales, and delivering top-tier service to scale your franchise successfully. Tune in for actionable strategies, real-world success stories, and proven tactics to drive sustainable growth.

The Triple Option: Winning Strategies for Franchise Growth 30.04.2025

Gain valuable insights into franchise growth with expert advice, real-world strategies, and industry best practices. This podcast explores key topics like scaling operations, marketing, leadership, and sustainable expansion. Whether you're a franchisee or franchisor, you'll find practical guidance to help you succeed in the competitive franchise world.

State of the Union: Home Services Franchising Edition 16.04.2025

The home services franchising industry is evolving—so where does it stand today? In this episode, we dive into market trends, challenges, and opportunities shaping the sector. Whether you're a franchise owner, investor, or entrepreneur, get key insights to navigate this dynamic space.

Marketing Due Diligence for ETA & Search Entrepreneurs (Part 2) 02.04.2025

A strong marketing strategy is key to a successful acquisition. In this episode, we explore how ETA and search entrepreneurs can evaluate brand positioning, customer acquisition, competitive landscape, and growth potentialduring due diligence. Learn key insights to assess risks and opportunities before making a deal.

Sales Due Diligence for ETA & Search Entrepreneurs (Part 1) 19.03.2025

Due diligence is key to a successful acquisition. In this episode, we dive into sales pipeline evaluation, revenue stability, customer retention, and growth potential to help ETA and search entrepreneurs make informed decisions. Learn the red flags, key metrics, and best practices to assess risk and maximize value.

Social Media Marketing That Actually Works 19.02.2025

Discover proven strategies to make your social media marketing effective and impactful. From content creation to engagement tactics, learn how to grow your audience, boost brand visibility, and drive real results. Tune in and start making your social media marketing work for you!

Brand Power and Customer Service: The Keys to Thriving Beyond Paid Marketing 05.02.2025

Break free from ad dependency! In this episode, we reveal how brand power and exceptional customer service drive lasting success. Learn to build loyalty, create raving fans, and grow your business beyond paid marketing.

An Acquisition Entrepreneur's Journey: Buying a Merry Maids Franchise and Transforming Sales & Marketing 23.01.2025

Follow the story of an entrepreneur transforming a Merry Maids franchise into a thriving business.

Home Services Sales Tactics to Grow your Business 07.01.2025

Ready to take your home services business to the next level? In this episode, we dive into practical sales tactics that can help you close more deals, build lasting client relationships, and grow your business. Whether you're just starting out or looking to refine your approach, these tips are sure to make a big impact!

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