Canadian Franchise Association

Franchise Canada Chats

Business EN ↓ 116 episodes

Get to know experts in the Canadian franchising community! Season 9 of the Franchise Canada Chats podcast features franchisees across various sectors in the industry. Check back every week for the latest episode and subscribe today!

Author

Canadian Franchise Association

Category

Business

Podcast website

cfa.ca

Latest episode

Sep 30, 2025

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Episodes

BONUS | Franchisee Appreciation Month with David Druker from The UPS Store 30.09.2025

To cap off Franchisee Appreciation Month, Franchise Canada Chats is releasing a bonus episode hosted by Steve Buors and featuring David Druker, president and CEO of The UPS Store Canada. Join David and Steve on this special bonus episode, sponsored by The UPS Store, as they discuss the world of franchising, the opportunities it affords business owners, and the hard work that franchisees put back i...

S9 E15 | History in the Baking: Pizza Pizza with Tahir Siddique 08.09.2025

On the final episode of Franchise Canada Chats season 9, Renée Boudakian is speaking with Pizza Pizza franchisee, Tahir Siddique, to discuss his 25 years of experience in the franchising industry, from working in the kitchen to owning his own location. Listen in as they dive into Tahir’s transition from employee to franchisee, what goes into operating a top-performing location, the role that commu...

S9 E14 | Finding Your Flock: Wild Birds Unlimited with Kimberly and Andrew Severson 02.09.2025

Franchise Canada Chats and Renée Boudakian welcome Kimberly and Andrew Severson, two franchisees with Wild Birds Unlimited in South Surrey, BC, to talk about their experience as franchise business owners. They share insights from their experience in accounting and finance, buying franchise units through resale, moving locations, proper franchisor-franchisee communication, and everything that goes...

S9 E13 | Learning Leadership: Kekuli Cafe with Elijah Mack-Stirling 25.08.2025

Renée is talking with Elijah Mack-Stirling about what it’s like to be a franchisee with Canada’s first Indigenous fast-casual cuisine franchise, Kekuli Cafe. Learn more about different financing considerations, leadership tactics integral to multi-unit success, the importance of safe spaces for Indigenous youth, ensuring adequate support systems in difficult times, and more. This episode was recor...

S9 E12 | At the Heart & Helm: The UPS Store with David Everitt 18.08.2025

On Season 9 Episode 12, Renée Boudakian, CFE, is joined by David Everitt, a longstanding franchisee with The UPS Store in Thunder Bay, Ontario. David’s family was part of The UPS Store’s original move into Canada. Today, David shares with listeners the nuances of working in a family business, operating in a rural area, supporting staff to ensure their success, the importance of forming connections...

S9 E11 | Rolling Out A Business: Hand & Stone Massage and Facial Spa with Christopher Fisher 11.08.2025

Hand & Stone Massage and Facial Spa franchisee, Christopher Fisher, joins Renée Boudakian, CFE on the Franchise Canada Chats podcast to share his experience as a multi-unit owner in Ottawa, Ontario. Tag along to hear about Christopher’s decision to join a franchise instead of opening another independent business, various financing options for franchisees, the difference between an Area Developer a...

S9 E10 | Coat by Coat: CertaPro Painters with Justin Enns 05.08.2025

Renée Boudakian is sitting down with Justin Enns, a multi-unit franchisee with CertaPro Painters. Justin and CertaPro’s story first began in 2017 when he joined his father’s team. In 2023, he took over his father’s franchise and has continued to grow the business year over year. Justin’s passion really lies in business itself, and in this week’s episode he shares the work that goes into fostering...

S9 E9 | The Cutting Edge: Tommy Gun’s Original Barbershop with Jesse Pooni 28.07.2025

Meet Jesse Pooni, a multi-unit franchisee with Tommy Gun’s Original Barbershop in British Colombia’s lower mainland. This week, Renée and Jesse are sitting down to discuss what can happen when one embraces an unexpected opportunity; the differences between taking over an existing franchise location and opening a brand new one; creating balanced partnerships in business; and the impact of forging c...

S9 E8 | At the Wheel: Crock A Doodle with Shailen Vadera 21.07.2025

On episode 8 of Franchise Canada Chats season 9, Renée is speaking with Shailen Vadera, a Crock A Doodle franchisee who's seen the system from all sides. As the founder’s daughter, Shailen has worked in the stores, with corporate, and now as a franchisee. Today she’s sharing all the insights she’s gained from this business, and shining a light on how a mathematical mind can help a creative busines...

S9 E7 | Franchising ABCs: CEFA Early Learning with Christina Strudwick 14.07.2025

Renée Boudakian is sitting down with Christina Strudwick, an entrepreneur who’s personal experience with CEFA Early Learning led to her becoming a franchisee with the brand. Christina worked as the manager of a bank branch and oversaw a real estate portfolio before delving into the business world and opening her own CEFA location. Renée and Christina discuss the value of brand awareness, navigatin...

S9 E6 | Releasing the Geniuses: Spirit of Math with Salima Mussaji 07.07.2025

Joining Renée Boudakian this week is Salima Mussaji, a franchisee with Spirit of Math—an after-school program for high-performing students. Salima and her husband had always been interested in owning their own business, and with Salima’s experience as a teacher, plus Spirit of Math’s reputation, they found the right fit for them with this franchise system. Tune in to hear about franchising in the...

S9 E5 | Building Out a Business: Fibrenew with Cédric Léveillé 27.06.2025

Renée Boudakian and Cédric Léveillé are sitting down to discuss his experience as a Fibrenew franchisee. Cédric worked with Fibrenew as a technician for 3 years before taking over his uncle’s franchise, and has gone on to expand the team, open a workshop, and move to a larger space. In this episode they’ll explore franchise growth, the importance of leadership skills, and how to build and care for...

S9 E4 | Thai-ing the Knot: Sabai Thai Spa with Nuttha Goutier and Stella Hoang 23.06.2025

This week, Renée Boudakian explores franchising from two different viewpoints as she’s joined by Sabai Thai Spa’s CEO and founder, Nuttha Goutier, and their newest franchisee, Stella Hoang. See both sides of the franchising coin as we explore onboarding and training processes, franchise tradeshows, franchisor/franchisee alignment, and creating an immersive experience for customers.

S9 E3 | Stretching Out: Oxygen Yoga & Fitness with Sean Bannerman 16.06.2025

Renée Boudakian is joined by Sean Bannerman, a former member of law enforcement who saw an opportunity to leap into the world of franchising. Now a master franchisee with Oxygen Yoga & Fitness, Sean shares the mechanics of making a career change with franchising, multi-unit ownership, master franchising, and the significance of work-life balance.

S9E2 | Swimming in Success: British Swim School with Priya Vadivel 09.06.2025

Join Renée Boudakian and Priya Vadivel as they discuss Priya’s experience as a franchisee with British Swim School. Learn about her business, the importance of swimming lessons for kids and infants, the unique opportunities that come with opening a franchise, and the ins-and-outs of multi-unit franchising.

S9E1 | That Foxy Box Franchisee Feeling: Foxy Box Laser & Wax Bar with Mathieu Doyon & Valerie Bacon 02.06.2025

Renée Boudakian is talking with Foxy Box Laser & Wax Bar master franchisees Mathieu Doyon and Valerie Bacon, about bringing the franchise to their province. Find out how a former cosmetic nurse and a serial entrepreneur joined forces to grow Foxy Box throughout Quebec!

Live at the Franchise Canada Show Toronto 08.11.2024

After 17 years working in IT, Sohail Iqbal felt the urge to start his own business. He considered the food industry, but first consulted friends who also had their own businesses. He landed on The UPS Store as the right choice and has since grown his franchise empire to over six locations. Guest host Angelee Brown of FranOvation joins Franchise Canada Chats as we sit down with Sohail to discuss: -...

Meet Franchise Canada's 2024 Franchisee of the Year Award Winners 01.10.2024

Franchise Canada Chats is proud to welcome the CFA's 2024 Franchisees of the Year, Alicia Baker and Candice Parent. The franchisee of the year award recognizes top performing franchisees who build strong connections with their communities. Alicia Baker started as the sole employee of DermaEnvy Skincare’s Halifax location before opening her own location in St. John’s at just 21 years old. This year...

S8E8 | British Swim School: Diving into Franchising with Anita Mushitsi 30.07.2024

Welcome back to Franchise Canada Chats. Today’s guest is Anita Mushitsi, a multi-unit franchisee with British Swim School. Anita got involved in the aquatics industry following a near-drowning incident in her family. She began to take pool safety seriously—seriously enough to invest in a franchise. So, on this episode, we’re going to take a deep dive into the aquatics franchising industry.

S8E7 | The UPS Store: The Franchise Report with Ken Regular 23.07.2024

This episode's guest is Ken Regular, a franchisee with The UPS Store. He came to franchising after two decades as a journalist where he met criminals, celebrities, politicians, artists, and business leaders. During one interview the CEO of a multinational company told him, “The most honest people I know are in business because you can’t strike a deal with someone you don’t trust.” As a skeptical r...

S8E6 | Foot Solutions: Best Foot Forward with Adam Janke and Christian Johannsen 16.07.2024

Welcome back to Franchise Canada Chats. This episode's guests are Adam Janke and Christian Johannsen. Adam is the master franchisee of Foot Solutions, a foot care specialist franchise that designs custom orthotics and provides service addressing the foundation of customers’ health. Christian Johannsen is a franchisee for Foot Solutions based in British Columbia. We're excited to discuss the benefi...

S8E5 | Fully Promoted: Embracing the Community with Alicia Armstrong 25.06.2024

Welcome back to Franchise Canada Chats. Today’s guests is Alicia Armstrong, who, with her husband Mark, is a franchisee with Fully Promoted in Belleville and Peterborough. The brand provides product customization, embroidery, and screen-printing services. "Whatever you can put your name on, we can help with," says Alicia. She brings her expertise to creating branding and products for local sports...

S8E4 | JDI Cleaning Services: Passion in the Progress with Jason O'Connor 11.06.2024

Welcome back to Franchise Canada Chats. Today’s guest is Jason O’Connor, a regional franchisee with JDI Cleaning. He currently owns and operates two territories, in the Hamilton-Burlington and Niagara areas. He came to franchising from the world of real estate with a specific focus on working with investors.

S8E3 | WSI Digital: Artificial Intelligence in Franchising with Robert Mitchell 04.06.2024

“This is the worst version of AI you’re going to see,” says Robert Mitchell on the future improvements of digital intelligence and language learning models. "Six months from now, it'll be blowing you away." Mitchell is the chief AI officer for WSI Digital Marketing, which is adding artificial intelligence performance tools to their digital solutions toolbox. On this episode of Franchise Canada Cha...

S8E2 | Anago Cleaning Systems: Clean Sweeps with Adam Povlitz and Rafiq Punjani 28.05.2024

If there’s one thing everyone agrees on, it’s that something will always need to be cleaned. Today’s guests are from Anago Cleaning Systems. Adam Povlitz, CEO, and Rafiq Punjani, the master franchisee of Manitoba for Anago Cleaning Systems, discuss putting a novel spin on the cleaning industry through unit mastery, increasing technology, and bringing client satisfaction to an underacknowledged sec...

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