Fluido

Fluido Moments

Business EN ↓ 36 episodes

The Fluido Moments podcast is your backstage pass to the secrets of Fluido, the leading Salesforce consulting partner in Europe. Find out more at www.fluidomoments.com

Be sure to visit the podcast's website and support the creator: www.fluidogroup.com

Author

Fluido

Category

Business

Podcast website

www.fluidogroup.com

Latest episode

Apr 23, 2025

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Episodes

S4 11. Inside Fluido: building culture with purpose 23.04.2025

What defines a great company culture, and how do you build one? In this episode we explore how Fluido shapes its culture through purpose, inclusion, and people-first HR practices. Tune in for practical insights, stories from inside Fluido, and tips for anyone passionate about creating a thriving workplace.

S4 10. Leadership in a changing world 16.04.2025

Is leadership defined by your title — or your actions? In this episode, we explore what it means to be a leader in today’s fast-moving world. We discuss the impact of AI on leadership, balancing data with intuition, and what qualities future leaders need. Whether you're climbing the ladder or already at the top, this conversation offers sharp insights and fresh perspectives for every kind of leade...

S4 9. Driving innovation with the Salesforce Partner Advisory Board 09.04.2025

What goes on behind the scenes at the Salesforce Partner Advisory Board? In this episode, we unpack how Fluido’s seats shape the future of Salesforce — and what that means for our customers. Get exclusive insights, hear about upcoming innovations, and learn how strategic partnership drives real results.

S4 8. Training for success: how we teach Salesforce at Fluido 02.04.2025

This episode dives into the world of Salesforce training at Fluido—how we design and deliver training, why it matters, and what it takes to be a great instructor. Our Master Instructor Jouni Hult shares insights on the challenges trainers face, how to keep learners engaged, and the key factors that make training successful. We also explore how AI and automation are shaping the future of learning a...

S4 7. Unlocking growth: Revenue Lifecycle Management in Manufacturing 26.03.2025

How can manufacturing companies maximise revenue and streamline operations? In this episode, we dive into Revenue Lifecycle Management (RLM) from a product management perspective. Learn how businesses are overcoming industry challenges, leveraging AI, and driving profitability with RLM strategies.

S4 6. Harnessing data for service transformation in Manufacturing 19.03.2025

Servitisation is reshaping manufacturing, but what does it take to succeed? In this episode, we explore industry trends, barriers to transformation, and the role of a Connected Installed Base in improving service operations. Tune in to learn how manufacturers can overcome data integration challenges and unlock new service opportunities.

S4 5. How Salesforce simplifies accreditation in Education 12.03.2025

How can Salesforce support schools in AACSB, AMBA, and EQUIS accreditation? In this episode, we explore how it streamlines data, engagement, and reporting to make accreditation easier. Tune in now!

S4 4. Our Women in Tech 05.03.2025

In this special episode, we reflect on the Women in Tech Finland event. From career journeys and industry challenges to mentorship and inclusivity, we discuss key takeaways, personal experiences, and strategies for driving diversity in tech. Tune in for an inspiring conversation on the future of women in the industry.

S4 3. VTT's Agentforce journey: lessons from an early adopter 26.02.2025

In this episode, we talk with  Mikael Back , Sales Development Lead & Salesforce Platform Owner at  VTT , about their decision to adopt  Salesforce Agentforce  early on. Mikael shares the challenges they were trying to solve, how they prepared for the implementation, and what they’ve learned since going live.

S4 2. Real AI use cases with Agentforce 19.02.2025

AI is transforming customer service, but how is it being used in practice? In this episode, we take a deeper look at real-world applications of Agentforce, Salesforce’s AI-powered service platform. Find out AI’s role in sales, service, and marketing, how businesses can work with unstructured data, and what it really takes to implement AI agents successfully.

S4 1. Agentforce 101: impact, adoption & the future 12.02.2025

Let's explore  Agentforce , Salesforce’s AI-powered solution for customer service. Join us as we discuss what Agentforce is, how businesses are using it today, and key considerations for adoption. Plus, one of the voices in this episode is AI-generated—can you tell which one?

S3 10. Leadership across cultures 27.03.2024

Join us as we chat with Gurruraj and Rodrigo, two amazing team leads, about their journey to Finland and the world of leadership. From managing multicultural teams to maintaining work-life balance, this episode is filled with personal perspectives and stories you don't want to miss! All episodes: fluidomoments.com

S3 9. From a Consultant to a Practice Lead: Antti's journey at Fluido 20.03.2024

In this episode, we chat with Antti, our Digital Experience and Ecommerce Lead, who shares and reflects on his 12-year journey at Fluido. Tune in to hear Antti talk about his work with customers in the spirit of Fluido's culture and values. All episodes: fluidomoments.com Subscribe and rate our podcast to show us how much you enjoy it!

S3 8. Inside Fluido: A developer's journey 13.03.2024

Join Rinat, one of our Salesforce developers, as she shares her journey at Fluido and insights into working in a diverse environment. Discover her experiences in Finland and the challenges and joys of software development. Subscribe and rate our podcast! For all episodes, visit: fluidomoments.com

S3 7. Special: Conversations with Fluido Leaders 08.03.2024

Celebrate International Women's Day with Fluido's female leaders! Join Lidija Ilic, CMO, Elina Peuhkurinen, Lead of Industries and Pauliina Löytty, Head of People and Culture, as they share insights, advice, and their journeys in tech. Tune in for inspiration and empowerment. Subscribe and rate our podcast! All episodes: fluidomoments.com

S3 6. Why is your product service offering irrelevant to your customers? 21.02.2024

Explore the transformation of manufacturing in this episode! Discover how companies are adapting to prioritize customer value, using Salesforce's Configure Price and Quote (CPQ) within Product Lifecycle Management (PLM) frameworks. Join us as we uncover the competitive edge this shift offers, enhancing experiences and efficiency in the world of value-driven production. For all episodes: fluido...

S3 5. Stalled growth: Why manufacturers' service business isn't thriving 14.02.2024

Get ready to dive deep into how digitalisation and servitisation are shaking up the manufacturing and automotive scenes! We're starting by breaking down the impact of servitisation on both sectors. Get to know why your service business growth is stalling. Visit fluidomoments.com for more!

S3 4. Enduring unity: Strategies for keeping alumni woven into university fabric 07.02.2024

Explore the world of alumni relations and fundraising in modern universities! Discover how strategic partnerships, learner experiences, and technology shape alumni engagement. Tune in for insights on mutual value creation. Visit  ⁠fluidomoments.com⁠  for more!

S3 3. Transforming interactions into valued strategic partnerships 31.01.2024

Explore the challenges universities face in engaging learners, alumni, and partners. Learn how unlocking insights across teams transforms interactions and maximises opportunities. Tune in for a conversation on reshaping university engagement. All episodes: fluidomoments.com

S3 2. Applications of AI & ethical considerations 24.01.2024

Join us in this episode as we shed light on the crucial ethical considerations, legal requirements, and regulations shaping the AI landscape. Discover what our clients need to consider in this evolving field. Stay informed and make ethical decisions in the world of AI. Tune in now. For more, visit: fluidomoments.com

S3 1. How to get started with AI - AI Readiness 17.01.2024

Unlock the secrets to AI success with Fluido! In this episode, we share essential tips on making your AI project a triumph. Learn where to start and what it takes to succeed. Tune in now for our expert insights! Listen to all episodes on: fluidomoments.com

S2 3. Swapping seat: from a customer to a Fluidian 24.01.2023

Meet Gaja, our superhero consultant. In this episode, Gaja tells us about her journey from being a Fluido’s customer to becoming our consultant. Tune in to learn the advices she has when transitioning from the industry into the Salesforce consultancy world!

S2 2. The future of financial services industry 17.01.2023

We are joined by Duncan, our UK Sales Manager and Global Head of Financial Services Practice, who has over 20 years of experience in financial services. In this episode he covers various topics such as challenges in the industry, how Salesforce and Fluido’s Wealth360 solution could help and how we cooperate with our parent company Infosys.

S2 1. POV: You're Fluido's CEO 11.01.2023

To start our newest Fluido Moments season, Thomas, our CEO, talks us through all the phases Fluido has gone through so far: from the start of the company to our global growth and development — and to where we are heading.

12. Navigating Our Next with Infosys 25.05.2020

In this episode, we are talking with Zsolt Keszler, Head of Services DACH at Fluido, about why Infosys acquired Fluido, how exactly we are working together now being part of Infosys family, and what new opportunities this opens up.

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