BCS Financial
Firm & Final
Firm & Final: The Legends of Stop Loss and Reinsurance is an award-winning stop loss industry podcast from BCS Financial Head of Large Claim Solutions Mehb Khoja. With a new focus each season, Mehb brings together members of the stop loss, reinsurance, and self-funded industries to discuss current and future stop loss issues and trends, and share legendary experience and advice for the next generation of stop loss and reinsurance superheroes. BCS Financial: bcsf.com
Be sure to visit the podcast's website and support the creator: bcsf.com
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Episodes
LIVE from RiskNavigator 2026 | Pat Gleason, Jim Clement, Ramesh Jayasuriya, Ashley Hume 10.09.2026 44:13
It's our biggest event of the year, and you're invited! After four seasons of Firm & Final, we invited guests from some of our favorite episodes to join us on-stage at this year's RiskNavigator Conference in Chicago. And for the first time, we recorded the show live in front of a real studio audience. In this episode, we welcome back Pat Gleason from Prime Therapeutics, Jim C...
Top Strategies for Cost Containment | Jennifer Warren, Mike Linquist, Katie Dudley 20.08.2026 24:27
The stop loss industry is in a tricky position. Rising healthcare costs are driving loss ratios up, which is forcing stop loss carriers to raise their rates. In turn, higher rates make healthcare less affordable and less accessible, which is a lose-lose for everyone involved. So in this episode, we're focusing on key strategies to help keep costs low and rates affordable. Joining us are Je...
Managing Cancer Treatment Costs | Pete Scruggs from benefitSMART Cancer Solutions 06.08.2026 29:58
"Buy healthcare better." That's the guiding philosophy at benefitSMART, an innovative cost-containment solution for the healthcare business that is making headway on one of the industry's biggest problems. The consumption of healthcare is primarily a passive experience for most customers. And, from the standpoint of healthcare as a commodity, it is sold more often than it'...
High Drug Costs: Innovation, Access, & Affordability | Pat Gleason, Ramesh Jayasuriya, Jim Clement 16.07.2026 33:32
Pharmaceutical costs are one of the key factors driving increased health care expenditures in the U.S. Which is pretty stunning when you consider that most Americans don’t have any idea how those drugs are priced, or even how they get to market. So in this episode, we’re exploring the complexities of high-cost drugs, including gene therapies and specialty medications, with some of the top experts...
Hardening Stop Loss Market | Jeremy Freestone, Ryan Siemers, Steve Gransbury 25.06.2026 31:00
Even veterans of the stop loss industry are scratching their heads these days, wondering if this is the hardest market with which we’ve ever had to contend. With loss ratios peaking at 91% last year and widespread underperformance across all segments, insurers are struggling to keep pace with the accelerating trajectory of high-severity claims. But big premium adjustments risk alienating customer...
Stop Loss Sales Under Pressure | Ed Wadhams, Tom Costello, Pete Laio 28.05.2026 22:07
The dynamics between selling stop loss policies and underwriting stop loss policies have always created a strange dichotomy in the stop loss industry. But the latest NAIC data show loss ratios in stop loss climbing to an astounding 91%. And, in an environment where both of the severity and frequency of claims are on the rise, this added pressure is being felt by everyone. So in this episode, we...
Stop Loss and Supplemental Benefits | Drew Neslin & Liz Midtlien 23.04.2026 29:06
While the world of stop loss often focuses on mitigating catastrophic employer risk, supplemental health products are designed to protect the working families at the heart of those plans. In this episode of Firm & Final, we explore these "two sides of the same coin," examining how these two distinct product lines manage different layers of risk in an increasingly expensive healthcare...
Capital Markets Vs. Insurance Markets | Theresa Galizia, Tara Krauss, Alexis Neu 28.08.2025 35:20
It feels like there's a growing disconnect between established players in the stop loss industry and the new entrants who crop up annually. Long-term industry experts point to warning signs that the market may be hardening. Yet every year, new players enter the market, attracted by the undeniable year-over-year growth. So what are they seeing on both sides of this equation that creates thi...
How Big Consulting Firms Influence Stop Loss & Reinsurance | Laurie Horan LeBlanc, Andrew Peel, Carol Adams 24.07.2025 27:58
You can't fully understand the stop loss and reinsurance industry without considering the impact that its myriad consultants have on both insurers and underwriters. These consultants bring decades of experience to bear on behalf of their clients, and offer up a unique perspective on what's happening behind the scenes in our business. So in this episode of Firm & Final, we'll i...
Meeting the Needs of the Reinsurance Market | Bob Black, Raj Gulati, Tanya Arrowsmith 26.06.2025 33:21
It’s summer time—normally the calm before the storm for the stop loss and reinsurance industries. But many experts will tell you the industry feels more “unsettled” than usual. It’s a time of churn, as some carriers exit but other new players enter. Some stop loss carriers are struggling to find margin, while some brokers feel like they’re in a strong position. So in this episode, we want to ch...
The State of Gene Therapy in Stop Loss | Ashley Hume, Brooks Wildasin & Kelly Munger 22.05.2025 37:36
Gene therapy offers a powerful tool for treating or curing debilitating diseases that have vexed medical science for years. Patients battling conditions like hemophilia B, sickle cell anemia, beta thalassemia, Duchenne muscular dystrophy and other ailments now have new options to consider in their treatment plans. But let's be blunt. Gene therapy is also... at least for now... really, REALLY...
AI in Stop Loss | Ali Panjwani, Jason Oswald & Ian Pietz 01.05.2025 30:52
Artificial intelligence has landed in the world of stop loss and reinsurance, and this innovative set of tools has the potential to unlock new insights and data sets. But how will AI providers filter out the noise and incorporate their models into this established $35 billion industry? We’re going straight to the source with three key leaders in this space: Jason Oswald from Gradient, Ian Pietz...
Seeing the Big Picture | Ben Dewar, Vince Lewis & Jonathan Socko 27.03.2025 35:38
We’re back with season 3 of Firm and Final, and it’s a full house! It’s already been an eventful year in the stoploss and reinsurance industry. So we have lots to cover with Ben Dewar, SVP of Business Development at SBR; Vince Lewis, chief of sales and marketing officer at UME; and Jonathan Socko, the president of ECU. We’ll put forward some theories about the underperformance we’ve seen in the...
“Finding the path forward” – Season 2 Finale 08.08.2024 56:30
The Firm & Final Season 2 Finale is HERE, with a twist! We’ve brought back some friendly faces to revisit self-funding topics in our very first group podcast session. Mehb serves as moderator for this wide-ranging discussion with Andrew Trupiano of ATS Underwriting, Dan Davey of Alliant Insurance Services, and James Donnelly of Lockton Re. Listen in to hear about the industry’s opportunities...
Finding Passion | Mike Kroupa 18.07.2024 43:27
Join Mehb and Mike Kroupa, Benefits Advisor for Connor & Gallagher OneSource for the next episode of Firm & Final! Mehb and Mike will talk about finding passion in what you do, the parallels between home remodeling and the insurance industry, and the fear of change that is holding many employers back. Plus, Mike shares his tips for transitioning to self-funding or level-funding arrangement...
Starting Your Own Business | Dave Rowbottom 20.06.2024 32:12
This episode features our first actuarial guest of Season 2! Welcome Dave Rowbottom, Founder and CEO of Reinsurance Actuarial Solutions to Firm & Final. Listen in to hear Mehb and Dave discuss career paths, changes in the reinsurance industry, and an honest discussion about the risks and rewards of starting your own business. Actuaries, reinsurance brokers, and anyone interested in entrepren...
Relationships Matter | Laura Morrison 06.06.2024 36:51
Episode 9’s guest is Laura Morrison, Vice President, National Healthcare Practice, Risk Strategies. Laura shares her career experience, why she decided to get into the insurance business, and the path she’s forging for other women in the industry through women’s networking groups. Mehb and Laura also discuss the risks and opportunities facing the industry, and lots more. Listen in and learn! Don’t...
Nobody Actively Seeks Out an Insurance Career | Lucy Carter 23.05.2024 36:54
Mehb chats with Lucy Carter, Senior Vice President – Accident and Health Practice Leader, BMS Group in this next episode. Their discussion covers a wide-range of topics focusing on the international reinsurance market. You’ll hear about the differences between the U.S. and London healthcare experience, and get a detailed sense of what it’s like brokering at Lloyd’s of London – no passport required...
Building Your Brand | Spencer Smith 09.05.2024 45:17
If you listen to stop loss podcasts, you KNOW this next guest! “Self Funded with Spencer” podcast host and SVP, ParetoHealth joins Mehb for episode 7 of Firm & Final. You won’t want to miss this discussion about the power of content, growing your online audience and building your brand, and changes occurring in the insurance industry. Don’t miss your chance to hear from leaders in the Stop Los...
The Power of Relationships | Erin Duffy 25.04.2024 41:58
In episode 6, Mehb chats with Erin Duffy, Director of Business Development at Imagine360 about her entrance to the industry, mentor and mentee relationships, and the importance of networking on LinkedIn. Erin, who is Chair of the SIIA Future Leaders Committee, also turns the mic back to Mehb and asks some questions about his goals and impact, too! Don’t miss your chance to hear from leaders in the...
The Entrepreneurial Side of the Industry | Ryan Sachtjen 11.04.2024 39:46
Season 2 of Firm & Final continues with episode 5, featuring Ryan Sachtjen, Co-Founder and CEO of software company ThreeFlow. The conversation kicks off with the largest single stop loss case Ryan ever sold – which happened to be the last case before he left to start ThreeFlow. Listen in to hear about the entrepreneurial side of the stop loss and reinsurance business, and the journey this firs...
Captives & Career Development | Dale Sagen 28.03.2024 25:05
In episode 4, Mehb chats with Dale Sagen, VP, Business Development Leader at QBE North America about all things captives in the self-funded/stop loss industry. During the wide-ranging discussion, they talk about the early days of Dale's career, the power of social media and AI, and personal development opportunities (shout-out to mentorship and Toastmasters!). Watch or listen on your preferre...
Growing Up in the Industry | James Donnelly 14.03.2024 24:50
Season 2 of Firm & Final continues with episode 3 featuring James Donnelly, Senior Broker (Accident, Health and Life) at Lockton Re. James talks with Mehb about college majors, the power of relationships, the art of the deal, and more. Watch or listen on your preferred channel today! Don’t miss your chance to hear from leaders in the Stop Loss and Reinsurance industries. Subscribe today at htt...
Learning & Developing in the Industry | Andrew Trupiano 29.02.2024 31:50
Next up on Firm & Final is an energizing discussion with Andrew Trupiano, starting with his beginnings in the family business to his current role as President of ATS Underwriting. Andrew and Mehb chat about growing up in the business, "being a sponge", building your personal brand, and the coming charge of guard in the industry. Watch or listen on your preferred channel today! Don’t...
Advice for Starting Out in the Industry | Dan Davey 15.02.2024 26:54
Firm & Final Season 2 kicks off with Dan Davey, National Director, Stop Loss at Alliant Insurance Services. Dan chats with Mehb about his career path from intern to industry expert, peppered with advice for newcomers about building relationships and finding your own way in the self-funded industry. Watch or listen on your preferred channel today! Don’t miss your chance to hear from leaders in...
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