Extra Credit

Tell us what you love about Extra Credit and what topics you want covered! NACM’s Credit Managers’ Index (CMI) improved for the first time since October with a 1.1-point jump from 51.3 to 52.4. While this is a sign that a recession will likely happen later than originally forecasted, many credit professionals remain cautious, said NACM Economist Amy Crews Cutts, Ph. D., CBE. Connect with us on Lin...

Tell us what you love about Extra Credit and what topics you want covered! Bankruptcy courts are getting busy as more large companies have filed for bankruptcy last month than in any January since 2010. Total commercial filings increased 12% year-over-year, Subchapter V filings are up 49% and commercial Chapter 11 filings increased 70% … and insolvencies are only expected to pick up with a vengean...

Tell us what you love about Extra Credit and what topics you want covered! Hardworking employees naturally seek promotions and raises as a reward for their contributions. But sometimes it can be challenging to make large career jumps at the same organization.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! Like many industries these past few years, B2B credit has needed to adjust to a new digital reality. Most credit departments have adopted more technology and automation than ever before, except when it comes to digital credit applications. According to an eNews poll, more than half of credit professionals say only 25% or le...

Tell us what you love about Extra Credit and what topics you want covered! NACM’s Credit Managers’ Index (CMI) fell 0.3 to 51.3 in January, continuing its downward trend over the last nine months. But more concerning is that the sales factor has seen the most significant decline in the last 12 months and is now in contraction territory for the first time since May 2020 at 49.8—a drop of 21.3 point...

Tell us what you love about Extra Credit and what topics you want covered! The construction industry is expected to face many hurdles this year amid economic turbulence--between supply snags, project delays, labor shortages and climate.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! It often feels like there is this invisible barrier between the credit department and the C-Suite, but it does not have to be that way. By establishing a strategic leadership culture, you will create a place where people want to work for you and where upper management recognizes your hard work. But leadership should not be...

Tell us what you love about Extra Credit and what topics you want covered! Late payments are on the rise in most industries, but each credit department approaches past-dues differently depending on available staff and credit policies. Credit managers share their perspectives about the growing late payment trend. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! Hear what some credit professionals have in store for the New Year ... and find out the winner of our annual Elevator Speech Contest! Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! At the start of 2022, economic activity was bursting at the seams as businesses recovered from the depths of the pandemic. But roughly one year later, NACM's Credit Managers' Index is painting a very different picture of the U.S. economy … and credit professionals sense trouble ahead. Hear from NACM Economist Amy...

Tell us what you love about Extra Credit and what topics you want covered! Subchapter V is a newer modification of Chapter 11 for small businesses, but it places a larger burden on creditors to collect debt. Learn about retrains of Subchapter V before one of your customers files.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! We have a mashup of three important topics for this week's episode. Learn how to effectively communicate with customers, tips to ease the pain of customer payment portals and why knowledge of the supply chain is critical.   Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! "The credit department often goes unnoticed until things go wrong." How can you get recognized from the C-Suite for all you do right? Become a strategic leader.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! The November NACM Credit Managers’ Index fell once again, this time by 1.2 points to a reading of 52.0, its lowest since May 2020 and the lowest non-recession, non-pandemic value recorded. Overlooking the slight rise of 0.6 in September, the CMI has trended downward for the last eight months. Hear from NACM Economist Amy Cr...

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode, hear what qualities different credit professionals look for in new hires ... and how what they look for has changed over the years.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode: Some customers will intentionally make late payments so they can report a stronger cash position at the end of each quarter or year, and credit departments are typically paid last during tight economic conditions. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode we take a closer look at labor trends. Hear from staffing experts about whether or not they think the Great Resignation is ending amid economic turmoil ... and how a lack of skilled labor in the construction industry creates challenges for material suppliers.  Connect with us on LinkedIn: @ Nacm-...

Tell us what you love about Extra Credit and what topics you want covered! October's Credit Managers' Index dropped to its lowest reading since June 2020. Learn what steps credit professionals can take to prepare for a potential economic downturn.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! Writing off bad debt is typically a last resort if a customer files for bankruptcy or just does not pay. But you don’t want to be too quick to write something off that might be collectable in the future. Hear how some creditors decide when it is time to throw in the towel. Also, a tip about staff retention!  Connect with us...

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode, we discuss all the ways collectors are assigned workload so they can be efficient. It is not a one size fits all approach.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode: More customers are paying with ACH than paper checks; and how the way credit professionals gather customer information has evolved. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode: The September Credit Managers' Index edged slightly upward; and what some key recession indicators are currently showing. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode of Extra Credit, we discuss the common signs of workplace burnout and how to recharge. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! This week's episode is all about fraud. Credit departments have reported an increase in attempts to setup fraudulent accounts, and fraud can even take place during your product's journey to the customer.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Tell us what you love about Extra Credit and what topics you want covered! On this week's episode: The manufacturing sector is indicating recession conditions; Commercial bankruptcy lawyers discuss current trends; and how to make an argument for automation in the credit department.  Connect with us on LinkedIn: @ Nacm-National @ FCIB