NACM

Extra Credit

News EN ↓ 208 episodes

Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.

Author

NACM

Category

News

Podcast website

nacmpodcast.buzzsprout.com

Latest episode

Jul 10, 2026

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Episodes

Risk Management Skills for Supplier Vetting 19.05.2023

Tell us what you love about Extra Credit and what topics you want covered! Supply chain issues tracing back to the start of COVID-19 highlight the importance of a thorough supplier vetting process. Credit professionals can use their risk management skills on the other side of business to protect their company from faulty suppliers. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Clean Data: What It Is and Why It Matters 12.05.2023

Tell us what you love about Extra Credit and what topics you want covered! Data is the brains of business decision-making, which is why it is crucial that credit professionals base risk decisions on clean data.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Credit Is Tightening Due to Banking Crisis, CMI Shows 05.05.2023

Tell us what you love about Extra Credit and what topics you want covered! NACM’s Credit Managers’ Index (CMI) revealed credit application approvals dropped in April even as applications for new credit increased. The factor of rejections of credit applications fell 2.7 points into contraction territory at 49.7—its lowest level since July 2009 during the Great Recession. The flow of credit is being...

Reasons to NOT Miss Credit Congress This Year 28.04.2023

Tell us what you love about Extra Credit and what topics you want covered! In-person networking, new educational classes and catching up with friends are just three of the many reasons credit professionals gave to attending NACM's 127 Annual Credit Congress this year. Hear why credit professionals of all different backgrounds say they are excited for June 11-14.  Connect with us on LinkedIn:...

Top Challenges Facing Credit Professionals Today 21.04.2023

Tell us what you love about Extra Credit and what topics you want covered! Increasing past dues have been the number one challenge for credit professionals in the last year, according to a recent eNews poll. Learn how credit professionals tackle the challenges they face. Connect with us on LinkedIn: @ Nacm-National @ FCIB

AI is Changing the Future of Finance 14.04.2023

Tell us what you love about Extra Credit and what topics you want covered! Artificial intelligence is revolutionizing the way credit professionals make business decisions and assess the creditworthiness of customers. Listen to experts talk about how AI is changing the future of finance.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Recession Threat Fading in Near Term 07.04.2023

Tell us what you love about Extra Credit and what topics you want covered! After roughly nine months of decline that led NACM’s Credit Managers’ Index close to contraction territory, the index seems to be on an upswing. The CMI improved for the second consecutive month in March with a 1.1-point jump to 53.5—its best reading since September.  However, the scale of severity for a recession is pretty...

Best of Extra Credit: Special One-Year Episode 🎉 30.03.2023

Tell us what you love about Extra Credit and what topics you want covered! In honor of Extra Credit’s first birthday, we are bringing you a special Best-Of episode. Here is a roundup of the most popular podcast episodes from the last year with topics ranging from recession risk, supply chains, bad debt, best credit qualities, credit goals and hiring shortages. Connect with us on LinkedIn: @ Nacm-N...

Late Fees as a Collection Strategy 24.03.2023

Tell us what you love about Extra Credit and what topics you want covered! Credit professionals have reported an increase in payment delays as customers feel the pressure of inflation, supply chain issues and overarching economic volatility. Now is the time for credit professionals to remind customers of any late fee or interest rate policies to encourage timely payments. Connect with us on Linked...

Learning from Credit Mistakes 17.03.2023

Tell us what you love about Extra Credit and what topics you want covered! Mistakes in the credit department can be costly for a company, but in some cases, it is the only way to learn. Hear how some credit professionals make the best out of failing. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Women are Shaping the Future of Credit Management 10.03.2023

Tell us what you love about Extra Credit and what topics you want covered! Like so many other industries, B2B credit was once a male-dominated profession. In fact, the acronym NACM once stood for the National Association of Credit Men up until 1958 when the ‘M’ was changed from representing the word men to management .  Women have not only joined the credit management profession—they have excelled...

Near-Term Recession Threat Diminished 03.03.2023

Tell us what you love about Extra Credit and what topics you want covered! NACM’s Credit Managers’ Index (CMI) improved for the first time since October with a 1.1-point jump from 51.3 to 52.4. While this is a sign that a recession will likely happen later than originally forecasted, many credit professionals remain cautious, said NACM Economist Amy Crews Cutts, Ph. D., CBE. Connect with us on Lin...

Chapter 11 Bankruptcies Are Up 70% Annually 24.02.2023

Tell us what you love about Extra Credit and what topics you want covered! Bankruptcy courts are getting busy as more large companies have filed for bankruptcy last month than in any January since 2010. Total commercial filings increased 12% year-over-year, Subchapter V filings are up 49% and commercial Chapter 11 filings increased 70% … and insolvencies are only expected to pick up with a vengean...

Get Promoted Without Leaving Your Company 17.02.2023

Tell us what you love about Extra Credit and what topics you want covered! Hardworking employees naturally seek promotions and raises as a reward for their contributions. But sometimes it can be challenging to make large career jumps at the same organization.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Most Credit Departments Still Rely on Paper Credit Applications 10.02.2023

Tell us what you love about Extra Credit and what topics you want covered! Like many industries these past few years, B2B credit has needed to adjust to a new digital reality. Most credit departments have adopted more technology and automation than ever before, except when it comes to digital credit applications. According to an eNews poll, more than half of credit professionals say only 25% or le...

Sales Plummet but Credit Lines Increase, CMI shows 03.02.2023

Tell us what you love about Extra Credit and what topics you want covered! NACM’s Credit Managers’ Index (CMI) fell 0.3 to 51.3 in January, continuing its downward trend over the last nine months. But more concerning is that the sales factor has seen the most significant decline in the last 12 months and is now in contraction territory for the first time since May 2020 at 49.8—a drop of 21.3 point...

Challenges Facing the Construction Industry in 2023 27.01.2023

Tell us what you love about Extra Credit and what topics you want covered! The construction industry is expected to face many hurdles this year amid economic turbulence--between supply snags, project delays, labor shortages and climate.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Get Your Credit Team Noticed by the C-Suite 20.01.2023

Tell us what you love about Extra Credit and what topics you want covered! It often feels like there is this invisible barrier between the credit department and the C-Suite, but it does not have to be that way. By establishing a strategic leadership culture, you will create a place where people want to work for you and where upper management recognizes your hard work. But leadership should not be...

Late Payments Are Rising, When Should You Follow-Up With Customers? 13.01.2023

Tell us what you love about Extra Credit and what topics you want covered! Late payments are on the rise in most industries, but each credit department approaches past-dues differently depending on available staff and credit policies. Credit managers share their perspectives about the growing late payment trend. Connect with us on LinkedIn: @ Nacm-National @ FCIB

Credit Professionals Have Big Plans for 2023 06.01.2023

Tell us what you love about Extra Credit and what topics you want covered! Hear what some credit professionals have in store for the New Year ... and find out the winner of our annual Elevator Speech Contest! Connect with us on LinkedIn: @ Nacm-National @ FCIB

CMI Ends 2022 on a Sour Note 30.12.2022

Tell us what you love about Extra Credit and what topics you want covered! At the start of 2022, economic activity was bursting at the seams as businesses recovered from the depths of the pandemic. But roughly one year later, NACM's Credit Managers' Index is painting a very different picture of the U.S. economy … and credit professionals sense trouble ahead. Hear from NACM Economist Amy...

Creditors Beware of Subchapter V 23.12.2022

Tell us what you love about Extra Credit and what topics you want covered! Subchapter V is a newer modification of Chapter 11 for small businesses, but it places a larger burden on creditors to collect debt. Learn about retrains of Subchapter V before one of your customers files.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Mashup: Communication, Payment Portals and Supply Chains 16.12.2022

Tell us what you love about Extra Credit and what topics you want covered! We have a mashup of three important topics for this week's episode. Learn how to effectively communicate with customers, tips to ease the pain of customer payment portals and why knowledge of the supply chain is critical.   Connect with us on LinkedIn: @ Nacm-National @ FCIB

Transform into a Strategic Leader 09.12.2022

Tell us what you love about Extra Credit and what topics you want covered! "The credit department often goes unnoticed until things go wrong." How can you get recognized from the C-Suite for all you do right? Become a strategic leader.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

November CMI Falls to New Low as Downward Trend Continues 02.12.2022

Tell us what you love about Extra Credit and what topics you want covered! The November NACM Credit Managers’ Index fell once again, this time by 1.2 points to a reading of 52.0, its lowest since May 2020 and the lowest non-recession, non-pandemic value recorded. Overlooking the slight rise of 0.6 in September, the CMI has trended downward for the last eight months. Hear from NACM Economist Amy Cr...

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