NACM

Extra Credit

News EN ↓ 208 episodes

Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.

Author

NACM

Category

News

Podcast website

nacmpodcast.buzzsprout.com

Latest episode

Jul 10, 2026

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Episodes

Top 10 Resolutions for Credit Managers: Goals to Drive Success in 2025 15.11.2024

Tell us what you love about Extra Credit and what topics you want covered! The new year brings resolutions, renewed optimism and motivation to achieve credit department goals. By setting goals and creating a plan to achieve them, credit professionals can secure their department's long-term success. Connect with us on LinkedIn: @ Nacm-National @ FCIB

The truth about year-end payment delays 08.11.2024

Tell us what you love about Extra Credit and what topics you want covered! 💵Year-end slowed or delayed payments have become common practice for businesses. Oftentimes, companies that operate seasonally or are facing tight economic conditions will hold off on non-essential payments, saving their credit debt for last.  📈Many customers intentionally make late payments so they can report a stronger...

How business information drives smarter credit decisions 01.11.2024

Tell us what you love about Extra Credit and what topics you want covered! Join us for a conversation with Chelsea Starley, enterprise account executive with Coface , as we explore the role that business information plays in smart credit decisions.  Key information every credit manager needs to know about customers. Why business data is a credit manager's best asset. How inaccurate informatio...

Volunteering offers credit managers opportunities to give back 18.10.2024

Tell us what you love about Extra Credit and what topics you want covered! Many NACM members find time to volunteer time and give back to their communities, whether it’s in their local neighborhood or their professional fields. Volunteering their time has allowed members to develop deep connections and build networks outside of their work that give way to mentorship and career advancement.  Connec...

Feedback that cuts through the noise 11.10.2024

Tell us what you love about Extra Credit and what topics you want covered! 📢When you’re at work, it feels like there is nothing scarier than getting called into the boss’s office. Whether it’s a performance review or notes on a recent project, getting feedback can be tough. For many supervisors, it’s just as hard to give this feedback as it is for employees to receive. 🗣️As a credit manager, you...

Developing a High-Performance B2B Credit Team 04.10.2024

Tell us what you love about Extra Credit and what topics you want covered! To build a high-performing credit team, it’s essential to find the right individuals for the job. By assembling a team with the right blend of experience, skills and strategic insight, organizations can ensure robust credit management practices, minimize defaults and enhance overall performance.  Connect with us on LinkedIn...

Expert advice on denying credit: Insights from attorneys 27.09.2024

Tell us what you love about Extra Credit and what topics you want covered! 💰The credit department aims to maximize safe sales, requiring tough decisions. Denying credit is a last resort but sometimes essential. ⚖️While it’s important to communicate the decision effectively, it’s equally as important to be mindful of the legal constraints surrounding what information you can disclose. Connect with...

Understanding the power of bots and RPAs for credit managers 20.09.2024

Tell us what you love about Extra Credit and what topics you want covered! Join us for an exciting conversation with Shyarsh Desai , CEO of Carixa , as we dive into the world of Robotic Process Automation (RPAs) and Bots ! If you've ever wondered what these tech wonders are and how they can supercharge your credit management processes, this episode is for you.  We’re asking all the big questi...

I want to earn a designation. Where do I start? 13.09.2024

Tell us what you love about Extra Credit and what topics you want covered! 🎓Earning a designation from NACM’s Professional Certification Program is a powerful way to establish credibility and showcase expertise. However, the journey to certification can feel daunting, with numerous paths and options available. 💭Before embarking on your designation journey, reflect on your personal motivations an...

From manual to automated: Best practices with BlackLine and FCIB 06.09.2024

Tell us what you love about Extra Credit and what topics you want covered! Join us for a sneak preview of what you can expect during the BlackLine and FCIB in-person networking event in Houston and Jersey City! 🚀 Whether you're looking to enhance your credit management strategies or explore the latest in financial automation, this event is a must-attend! Real-world scenarios: Get the inside...

Four days, one goal: How a shorter workweek could transform your credit game 30.08.2024

Tell us what you love about Extra Credit and what topics you want covered! 📆The four-day workweek is making waves for its potential to boost productivity and improve work-life balance. Almost one-third of U.S. businesses are considering cutting their workweek down, according to a survey of CEOs by KPMG released in April. 💼A four-day workweek could be key to leveraging this new work trend for sma...

Manual vs automated cash application: Are you maximizing your strategy? 23.08.2024

Tell us what you love about Extra Credit and what topics you want covered! Cash application is a vital component of the accounts receivable process. It enables businesses to track their cash flow and keep their financial records up to date. However, the efficiency of your cash application process hinges on your company's size, structure and industry.  Connect with us on LinkedIn: @ Nacm-Natio...

Cybersecurity: The Sixth 'C' in Credit 15.08.2024

Tell us what you love about Extra Credit and what topics you want covered! 🪪Cybersecurity has emerged as a critical component of credit management. As businesses increasingly rely on digital platforms for transactions, data storage and communication, the risk of cyber threats has escalated, making it essential for credit professionals to prioritize cybersecurity in their risk assessments. 🔐Facto...

Disaster Planning for Credit Professionals 09.08.2024

Tell us what you love about Extra Credit and what topics you want covered! ⛈️Climate change is increasing the frequency and intensity of severe weather events and natural disasters around the world.  ✍️A written plan ensures that the strategies have been well thought out rather than made during an emergency; it ensures decisions and actions taken are even handed. Connect with us on LinkedIn: @ Nac...

Building trust as a new credit manager 02.08.2024

Tell us what you love about Extra Credit and what topics you want covered! For many credit managers, the legacy left behind by a trusted and experienced leader is one of solid relationships and established trust with clients. As the new credit manager stepping into a position held by a long tenured one, earning the confidence of existing customers is key to maintaining smooth operations and ensuri...

New Threats, New Tools: Modern Strategies to Combat Fraud 26.07.2024

Tell us what you love about Extra Credit and what topics you want covered! Traditional methods of fraud detection in B2B trade are no longer sufficient. Join us in this eye-opening episode as we delve into why relying on outdated techniques can leave your business vulnerable and what innovative strategies you can implement to stay ahead of fraudsters. Listen as we are joined by Ali Kidwai, senior...

State of AR Automation 2024 19.07.2024

Tell us what you love about Extra Credit and what topics you want covered! In this episode, we delve into the evolving landscape of the invoice-to-cash process and explore how automation and artificial intelligence are reshaping credit management. Join us as BlackLine and NACM discuss the latest State of AR Automation 2024 results, including: Improving payment timelines and reducing outstanding ba...

Understanding Antitrust: A Guide for Credit Managers 12.07.2024

Tell us what you love about Extra Credit and what topics you want covered! As a new credit manager, understanding antitrust laws is key for safeguarding your company's interests and ensuring compliance. These laws are designed to promote fair competition and prevent practices that can harm other businesses.  In this episode of Extra Credit, we start to break down the basics of antitrust laws,...

Attracting the next generation of credit managers 28.06.2024

Tell us what you love about Extra Credit and what topics you want covered! By leveraging modern technology, offering flexible work environments and emphasizing the exciting nature of the credit management profession, businesses can inspire a new wave of professionals to join and thrive in the B2B credit field. Connect with us on LinkedIn: @ Nacm-National @ FCIB

How Credit Managers Build Financial Resilience for Businesses 21.06.2024

Tell us what you love about Extra Credit and what topics you want covered! 🎙️ Financial resilience has become a top priority for businesses. Credit managers play a pivotal role in this endeavor, leveraging their expertise to ensure stability and sustainability. ✨ Special Guest : Mike Davies, Manager of the Invoice-to-Cash Centre of Excellence at BlackLine ,  shares how B2B credit managers are lea...

2024 Credit Congress highlights 14.06.2024

Tell us what you love about Extra Credit and what topics you want covered! On this special episode of Extra Credit, we take you NACM's 128th Annual Credit Congress & Expo in Las Vegas where we asked attendees why recent graduates should pursue a career in b2b credit management.  Connect with us on LinkedIn: @ Nacm-National @ FCIB

Prevent fraud with bank references 07.06.2024

Tell us what you love about Extra Credit and what topics you want covered! In our last Extra Credit episode with you back in February, we discussed the importance of bank references in making informed credit decisions. Today we’d like to delve into that topic a bit deeper and discuss how bank references can also help detect and prevent fraudulent activity. This episode of Extra Credit is powered b...

Top factors driving job satisfaction in credit management 31.05.2024

Tell us what you love about Extra Credit and what topics you want covered! Job satisfaction is the key driver of positive results. If an employee likes their job and all it has to offer them, they will stay loyal to the company. But job satisfaction can be broken down into many layers—and what one employee puts at the top of their list could be completely opposite of their colleague. Connect with...

Amplifying Voices: The Impact of Credit Managers 24.05.2024

Tell us what you love about Extra Credit and what topics you want covered! 🎙️ In this episode , we dive deep into the vital role credit managers play within their organizations. Discover how making your voices heard can lead to significant improvements and drive success! ✨ Special Guest : Brian Morgan, Senior Director of Strategy for Invoice to Cash at BlackLine , shares strategies you can implem...

The rise of B2B credit card payments 17.05.2024

Tell us what you love about Extra Credit and what topics you want covered! In recent years, credit cards have surged in popularity among customers within the B2B credit industry. In fact, a recent eNews poll revealed that 60% of credit professionals said that the number of customers paying with credit cards has increased in the last 12 months. Connect with us on LinkedIn: @ Nacm-National @ FCIB

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