Experiencing Healthcare Podcast

What if failure isn't the opposite of winning — but the gift that makes it possible? In Part 2 of this two-part conversation, Your Health CEO Matt Staub opens up about the present he gave himself at 40: permission to fail. Then he shows what that looks like when life tests it — walking Jamie through a 2025 that brought prostate cancer, his daughter's surgery, the loss of his father, and profession...

Whoever scores the most goals wins. Simple — until you leave the field and try to keep score in your actual life, where there's no referee and no final whistle. So how do you know if you're winning? In Part 1 of this two-part conversation, Your Health CEO Matt Staub sits down with Jamie Preston to redefine what a win actually is. Matt opens with the daily ritual that grounds him — making it to the...

What if the patient never noticed the merger at all? For Matt Staub, that's not a failure — it's the goal. In this episode, Your Health CEO Matt Staub sits down with Jamie to talk through the company's merger with TCPA and Providence Care — a move that brings together similar footprints in primary care, palliative, hospice, skilled nursing, and assisted living across South Carolina and Georgia. As...

What if the most important care in the entire healthcare system is also the most underfunded? While hospitals and inpatient reimbursements rise with inflation, the physician fee schedule has quietly declined roughly 33% in real terms over 25 years — and this year it's facing another cut. In this episode, Jamie Preston sits down with Your Health CEO Matt Staub, just back from Capitol Hill, where he...

"What if you train them and they leave?" It's the fear that quietly keeps most healthcare leaders from investing in their people. Matt Staub — CEO of Your Health — wants you to sit with the question his mentor once asked in return: What if you don't train them, and they stay? In this episode, Matt joins Jamie Preston for a conversation about why workforce education isn't a perk at Your Health — it...

What if the healthcare system your loved one relies on doesn't even know they need help until it's too late — and what would it look like if it did? In this Q1 2026 episode, Jamie Preston sits down with Matt Staub, CEO of Your Health, for a candid and wide-ranging look at how one of the country's largest home-based care providers is navigating the evolving landscape of value-based care, population...

What if the greatest threat to healthcare isn't a broken system — it's a dehumanized one? In this episode of Experiencing Healthcare, Jamie Preston and Your Health CEO Matt Staub wrestle with a deceptively simple idea from Harvard Business School Professor Ryan Buell: service is the business of people helping people. Sparked by Matt's experience at an Athena Health executive leadership forum, this...

America spends nearly double what the fourth-ranked country spends on healthcare per capita — and still ranks among the worst in outcomes. So what exactly are we paying for? In this episode of the Experiencing Healthcare Podcast, Jamie Preston and Your Health CEO Matt Staub examine what happens when healthcare gets treated like gasoline: something people expect to be available, can't easily compar...

What if the most powerful clinical tool in healthcare wasn't a drug, a device, or a data platform — but a word? In this episode of Experiencing Healthcare , Jamie and Matt have a conversation that starts with Disney World germs and ends with something that will change the way you lead your team tomorrow. They unpack the idea of I ntentional Positive Reinforcement — not the hollow "great job" you t...

In this episode of Experiencing Healthcare , Jamie and Matt unpack a term that instantly hits home for people in healthcare: P roductivity Dysmorphia —when you’re doing a lot, but it still feels like it’s never enough. They explore why clinicians, leaders, and support teams often leave work exhausted yet feeling unproductive, how healthcare metrics can accidentally reinforce that feeling, and why...

On a cold January day in South Carolina, Jamie and Matt Staub unpack why focus is one of the most underrated leadership skills —especially in healthcare, where everything can feel urgent. They break down how leaders decide what deserves attention, how to “push pause” on non-emergencies, and why coaching people through problems is often more effective than absorbing them. The conversation also expl...

What if problems weren’t something to avoid—but something to value? In this episode of Experiencing Healthcare, Jamie and Matt explore a powerful idea: Problems are Currency —but only when we stop pointing at them and start owning them. They break down how excuses form, why asking for help is a leadership strength, how to prioritize what matters most (not just what’s loudest), and how small wins c...

In this 2026 edition of Experiencing Healthcare , we open the year with a deceptively simple leadership question: who’s the hardest person to lead? The answer isn’t a teammate—it’s yourself. Through humor, real-world CEO moments, and hard-earned reflection, Matt unpacks why self-leadership is often overlooked, how boundaries are actually discipline in disguise, and why emotional regulation is the...

As 2025 comes to a close, Jamie sits down with Matt to look ahead to 2026 with honesty, leadership, and momentum. They reflect on habits worth reclaiming, the difference between awareness and action, and what it means to provide stability in uncertain seasons. Matt shares his “One Word” for 2026— Direction —and unpacks how it shapes his leadership, health journey, and commitment to helping teams m...

In Episode 100, Jamie and Matt reflect on a year that fundamentally reshaped how Matt experiences healthcare—as both a patient and a caregiver. Matt shares an update on his active surveillance prostate cancer journey, including lifestyle changes, monitoring, and learning to live with uncertainty. The conversation expands beyond Matt’s diagnosis to include the realities of caregiving: navigating a...

EPISODE NOTES Jamie and Matt open the episode with lighthearted holiday banter and personal Christmas traditions. This 99th episode marks a milestone far beyond the average podcast lifespan of seven episodes. Jamie introduces the shift from typical healthcare culture/policy topics to a deeply personal conversation about patient experience from Matt’s perspective. Matt admits he’s more nervous for...

KEY POINTS • Organizational vs. personal purpose — They don’t have to be identical, but they should coexist well. • Purpose requires focus — You can’t say yes to everything; not every opportunity is yours. • Boundaries shape clarity — Emotional, professional, and ethical lines protect your ability to serve. • Delegation is essential — Tasks don’t define identity; leaders must let go to grow. • Pur...

Key Takeaways Purpose is clarified through experience and reflection, not just passion. Helping others find purpose requires curiosity, coaching, and equipping them with the tools to succeed. Distinguishing passion from purpose involves commitment, impact, and skill alignment. Gratitude and intentional reflection help maintain focus on what truly matters. Leaders can spot misalignment by observing...

Episode notes Humility & grace: distinct muscles that work best together The no-call/no-show that wasn’t: correcting assumptions with care Disagreeing without demeaning: honesty rooted in respect Modeling connection: Scott moving furniture in dress shoes; a father’s everyday compassion Integrity = what we do when no one’s watching Daily habit: know your “bliss,” reset with people, then re-enter th...

Episode notes What connection means as a leader, parent, clinician, friend Residents and families as the real teachers of patient experience The “poinsettias in April” lesson: small signals shape big trust Why a health-tech conference led with connection (not features) Data & AI: accelerants that free us to be more human, not less Productive disagreement and patient advocacy across disciplines Tru...

Show Notes Resilience ≠ endless pushing: build comfort with discomfort; use challenge as a team-bonding accelerator when you face it together. Spot team drift early: when tension comes from the team, independence erodes the common goal—realign to the patient and the shared mission. Deciding in the fog: use process of elimination ; discuss “bad options” to strengthen the good one; define success si...

Show Notes Introduction to the theme: leading through complexity vs. change Decision-making under pressure and the challenge of “armchair quarterbacking” Why the quality of information matters more than speed of decision-making The paradox of slowing down and speeding up in decision-making How government policy (like telehealth regulations) creates ripple effects of complexity in healthcare The po...

Key Takeaways Coaching ≠ outperforming. Performance expertise and coaching expertise are different muscles. Discomfort is data. If growth feels easy, you’re probably not growing. Trust follows vulnerability. Coaching conversations require safety, time, and honesty. Aim feedback at the work. Focus on the task/approach, not the person. Decide your mode. Coach, teach, or direct based on the question,...

Episode Notes Jamie and Matt discuss the idea of “experiencing wellness” through hormone therapy and health practices. Matt reflects on some of his favorite bosses and what they had in common. The conversation shifts into how great leaders act like coaches—seeing potential and helping others develop it. Matt explains how coaching differs from supervising or managing, with curiosity as a key factor...

Episode Notes Jamie’s story of regret: the trapeze he didn’t swing on in El Salvador. How regret often comes not from what we did, but what we avoided. Fear’s purpose: when it protects us and when it holds us back. Biblical and historical reminders that “do not fear” is a universal human need. The role of encouragement from spouses, friends, and colleagues in building courage. How fear of failure...