Excellence In Healthcare Podcast

Send us Fan Mail Dr. Brian Wiggs is an accomplished organizational excellence practitioner with 16 years of experience in healthcare. Brian has a proven record of fostering and accelerating a culture of continuous improvement to create an operationally efficient, healing healthcare environment using lean principles. Brian is a collaborative leader focused on building cross-functional teams, system...

Send us Fan Mail Dr. Albano currently serves as the Vice-Chair of Quality and Medical Staff Affairs for the Department of Family Medicine at Prisma Health in Greenville, South Carolina. He is board certified by the American Board of Family Medicine (ABFM) with a Certificate of Additional Qualification (CAQ) in Sports Medicine. Dr. Albano is an alumnus of the New York College of Osteopathic Medicin...

Send us Fan Mail Russell (Russ) Gong, co-founder of sustainability healthcare brand Cabinet. Russ is a former social entrepreneur and US National Guard, Infantry who also worked in community empowerment. The Cabinet Health brand was born as a result of his vision for a more transparent and sustainable healthcare. Building a sustainable direct-to-consumer pharma brand the right way is not an easy t...

Send us Fan Mail Sepi is a Healthcare Management Professional with 30+ years of successful leadership in a variety of roles, with 16 of those years in healthcare information technology.  Her in-depth experience offers operational, project, and change management leadership within a healthcare environment spanning the entire Revenue Cycle workflow in both an inpatient and outpatient setting.   She i...

Send us Fan Mail Dr. Donna Prosser has been in the healthcare industry for more than 30 years and is currently the Chief Clinical Officer at the Patient Safety Movement Foundation. She spent the first fifteen years of her career at the bedside and transitioned into administration in 2002 after a personal experience that helped her to understand just how fragmented and unsafe patient care can be. T...

Send us Fan Mail John Toussaint, MD, is the CEO emeritus of ThedaCare, a five-hospital system in Wisconsin, and the CEO of the ThedaCare Center for Healthcare Value. He was founding Chair of the Wisconsin Collaborative for Healthcare Quality and of the Wisconsin Health Information Organization, as well as the non-executive leader of the Partnership for Healthcare Payment Reform in Wisconsin. He ha...

Send us Fan Mail Dr. Sabrina A. Kuhn currently provides consultative services in Quality Improvement to health plans and health systems around the country while residing in Dallas, TX.She has worked in Quality for the last 15+ years in a managed care environment, the provider community, and the city government. She has spent 7 years in Public Health and the last 25 years in behavioral health. Dr....

Send us Fan Mail Moataz Mohammad Maamoun Hamed is a 27-year-old Egyptian, known for my honesty, friendliness, and perseverance. In college, Moataz majored in economics, but for many reasons that he shares in our interview, decided to make a huge career shift into Healthcare Quality. Some people questioned his decision saying he didn’t have a healthcare background, but Moataz only listened to those...

Send us Fan Mail Vangie Dennis is the Assistant Vice President: Periop Services at AnMed Health. Prior to this role, Vangie served as the Executive Director of WellStar Atlanta Medical Center and Atlanta Medical Center South located in the metropolitan area of Atlanta. Vangie has been a nurse for 44 years. Professional organizations include the Association of Operating Room Nurses (AORN), Laser In...

Send us Fan Mail Paddy is an award-winning business leader and trusted C-suite Advisor with a proven history of success in guiding digital transformation and growth strategies across the healthcare and technology sectors. He has worked in a variety of leadership roles at globally recognized firms such as Accenture, GE, and Wipro where he built large global technology businesses and spearheaded str...

Send us Fan Mail Skip Steward earned an MBA and is experienced in diverse industries including automotive, machining, food, process, service, and healthcare. He is a Shingo examiner, a Certified Quality Engineer (CQE), a Quality Management System Auditor, a certified Six Sigma Black Belt, and a certified Lean Champion. Skip is a certified trainer in TWI Job Instructions (JI), Job Relations (JR), a...

Send us Fan Mail Dr. Denise Josephs is the Vice President of Nursing at Seattle Cancer Care Alliance in Seattle, Washington. Denise has been a nurse for nearly 25 years and has obtained her Masters in Nursing Administration and Informatics from Excelsior College and her Doctorate in Nursing at Georgia State University. Dr. Josephs is on the board of Black Women Leaders in Nursing; she is the secre...

Send us Fan Mail Dr. Mark Schnitzer is an experienced Surgeon, Educator, Physician Advisor, Medical Director, and Consultant. An interest in processes and mathematics led him to pursue an unlikely course of pre-medical study, electrical engineering.  It was during his Ph. D. studies that he applied to medical school and completed his MSEE and MD concurrently.  He completed his clinical training in...

Send us Fan Mail With over 20 years of tenure as an executive in the medical industry, Shane Foss became frustrated with how under-served Americans were with the current healthcare options. He set out to make a change and in 2018 achieved this goal through launching Hooray Health, an unconventional health insurance company dedicated to providing affordable basic and urgent health care alternatives...

Send us Fan Mail Andrew has delivered results in the private, public, and non-profit sectors for more than 15 years. His passion is helping people be their best at work. As President of Hospital Programs at 1Unit, Andrew is a trusted advisor for hospital leaders who want to protect against fragmented care and unnecessary variation. In this role, he handles account relationships, new partnerships,...

Send us Fan Mail Jay is the shortcut to results with Lean Six Sigma. Jay is the only resultant that teaches people how to solve operational problems involving delay, defects, and deviation in one day using Excel and the Magnificent Seven Tools of Lean Six Sigma. Jay was trained in the Deming Award Winning Florida Power and Light improvement process in 1990. He has worked as both a quality and proc...

Send us Fan Mail Brenda Lopez retired from the Texas Army National Guard in March of 2021 as a Master Sergeant, Senior Manager. Throughout her career in the military, she implemented the use of the Malcolm Baldrige for Performance Excellence Framework and was the lead writer for quality and performance assessments, resulting in becoming top five performing organization within the U.S. Additionally...

Send us Fan Mail Patricia Macolino is a clinical nurse with over 22 years of experience. She transitioned into a formal quality improvement roll back in 2014 and hasn't looked back. Patricia earned her Black Belt certification from the American Society for Quality (ASQ) in 2015. Patricia is an active member of ASQ in both the South Jersey and Philadelphia chapters. She Co-Directs capstone cou...

Send us Fan Mail Cachet Colvard is a department administrator in clinical operations at Cleveland Clinic Abu Dhabi. Previously, Ms. Cachet served in the Emergency Medicine Institute as an associate administrator. In 2018, she completed an administrative fellowship at Cleveland Clinic after graduating from the University of Michigan with a master’s degree in health services administration. She also...

Send us Fan Mail Jason Lesandrini joined Wellstar Health System in 2015 to lead the Ethics Program and was appointed WellStar’s assistant vice president of ethics, advance care planning, and spiritual health in February 2018.In his current role, Jason provides leadership and resources to promote ethical behavior and decision-making aligned with the mission, vision, and values of the health system....

Send us Fan Mail Nate Hurle is the Senior Director of Enterprise Continuous Improvement at Cleveland Clinic. Nate has spent the last 12 years at the Cleveland Clinic leading a team that has progressed from individual accolades to system-wide enthusiasm for continuous improvement. Nate has over 20 years of process improvement experience. He began his career at Eastman Kodak and lead improvement eff...

Send us Fan Mail Jaspal Singh is a Professor of Medicine at Carolinas Medical Center and the Levine Cancer Institute of Atrium Health in Charlotte, NC. He serves as the Atrium Health Medical Director of Adult Critical Care Practice and Education, as well as Director of Innovation and Quality Improvement in Medical Oncology. He is a practicing physician in pulmonary, critical care, and sleep medici...

Send us Fan Mail Tyshawn is the Patient Safety Program Manager for Children’s Hospital of Philadelphia (CHOP). Since joining the organization in 2014, he has achieved success in initiatives such as project managing the development of the (at the time) newly constructed Medical Behavioral Unit, supporting enterprise-wide improvement projects aimed at the reduction of non-labor expenses, redesigning...

Send us Fan Mail Cheniqua Morales is a Maternal Health Quality & Safety Nurse Consultant who specializes in advancing equitable care for black birthing people. She partners with leading hospitals and healthcare organizations to help them improve maternal health outcomes to reduce costs and maximize reimbursements. In addition to working with healthcare leaders, she also works as a community le...

Send us Fan Mail Chris Hermann, PhD is the Founder and CEO of Clean Hands – Safe Hands (CHSH). He has over 14 years of experience working in medical technology design and healthcare. His background, as a physician and engineer, has given him a unique perspective to bridge the gap between engineering and medicine. His in-depth technical and clinical knowledge have allowed him to lead multidisciplin...