Excellence In Healthcare Podcast

Send us Fan Mail Quality people, after building this up for the last few weeks we are finally tapping into the last of our new interviews for this segment of the podcast. I'm honored to have had our amazing guests, Dr. Nigel Brown and Evita Payton, Reach out to me at a point where I didn't know what to do with the podcast and how to close it out as I shift and begin the process of launch...

Send us Fan Mail Evita is a certified Lean Six Sigma Black Belt and holds dual master’s degrees in Healthcare Administration and Health Informatics from the University of Alabama-Birmingham. Here in Episode #48 Evita opens our show with a classic quote to help us avoid the mistakes of rework;She then walks us through her career story in going from the marines to Disney, and making her way into hea...

Send us Fan Mail Hello quality people, healthcare leaders and everyone in between!!!Welcome! You’re listening to episode #17 of the healthcare qualitycast and I am your host Jarvis Gray with the quality coaching company….And I’m proud to introduce you all to today’s guest, Mr. Nigel Brown. Nigel is the Executive Director of Performance Excellence and Process Improvement for the UAB Health System,...

Send us Fan Mail Here in episode #26, Don shares how he keeps a consistent focus on quality improvement with his teams, he shares how he got his lucky start from playing music and selling pianos, to transitioning into the healthcare industry; he highlights his success in growing physician practices, while simultaneously achieving high-quality outcomes; Don reflects on leadership challenges in mana...

Send us Fan Mail Bonnie (Baruch) Barnes, FAAN Co-founder, CEO at The DAISY FoundationBonnie Barnes was retired from a long career in advertising and marketing and was growing wine grapes in Sonoma Valley when her step-son Patrick died. You’ll soon hear her story of how she and her husband Mark turned their attention to the profession of nursing and created The DAISY Foundation. Stuart Downs, DNP,...

Send us Fan Mail Eddie Pérez-Ruberté is an Operational Excellence consultant, facilitator, author, speaker and blogger. He is currently Senior Lean Project Manager at BayCare Health System. With a background in industrial engineering, Eddie now helps organisations in implementing Lean programs. In this episode he talks about how he moved from engineering to healthcare, gives insights on Gemba and...

Send us Fan Mail Jennifer is the Manager of the Performance Improvement Department at the Medical University of South Carolina and is a retired Air Force E9 Chief Master Sergeant with 32 years of clinical, administrative and performance improvement experience in hospital, ambulatory care and dental facilities in a variety of settings worldwide. At MUSC Jennifer and her team of Six Sigma Green and...

Send us Fan Mail Quint Studer is a community volunteer, a visionary, an entrepreneur, a mentor to many, and extremely dedicated to his community. For more than 30 years, he has given his life to designing the building blocks in organizations that will guide them to achieving and sustaining a culture of high performance. Quint Studer is the founder of Studer Group®, a recipient of the 2010 Malcolm...

Send us Fan Mail Introducing today's guest, Brittany Fennel who currently serves as the Director of Quality Metrics for MedCura Health with a role focused on establishing processes and infrastructure to continued improvement in healthcare. In this episode, Brittany describes her journey into healthcare, highlighting the intentional steps and methods she employed, lessons learned along the way...

Send us Fan Mail Introducing today's guest, Rosalind Jones, CEO/Owner of Jacksonville's Best Caregivers, a non-medical home healthcare business under the Roz Jones Enterprises. The business offers the services of a sitter, homemaker companion, home health aide, and certified nursing assistant. Roz's initial career path was in Television as an Executive producer, however, she later m...

Send us Fan Mail Meet our guest today, Tanya Stinson, Founder of Leaning Towards Change, LLC. Tanya had a Master Blackbelt in Lean Six Sigma while working in power plants and coal mines before her seamless transition into healthcare getting a Meditech certification by herself. In this episode, I sit with Tanya as she highlights the importance of improving processes, and ourselves as individuals by...

Send us Fan Mail Introducing our guest today, Shalisha Grace Maddela, a Performance Improvement Consultant at Stanford Health Care. Wanting to have an impact in healthcare, Shalisha got a Bachelor's Degree in Psychology at UC, Davis, and later on, a Master's Degree. In this episode, Shalisha shares her strong drive for quality and performance improvement work as a key factor in her succe...

Send us Fan Mail Introducing today's guest, Carm Huntress, Chief Innovation Officer and founder of RxRevu. With a Degree in Electrical Engineering, Carm started out working in early-stage technology companies focusing on product and technology. In this episode, Carm expounds on the deficiency in information regarding the cost of medical treatment both on the side of the medical professionals...

Send us Fan Mail Meet our guest on this episode, Dov Hirsch, General Manager of the Immersive Health Group, a subsidiary of the Glimpse Group, which works with Augmented and Virtual Reality technology building software for a variety of industries including healthcare. In this episode, Dov describes the role of AR/VR as well as the entertainment industry generally, in future advancements of the hea...

Send us Fan Mail Meet today's guest, Sharon Sloane, President CEO of Will Interactive, a software service delivering knowledge worldwide through technology. With a background in Education training and mental health, the goal of Sharon's company was to answer the question "what does it take to positively influence behavior?"In this episode, I talk with Sharon as she expounds on...

Send us Fan Mail Meet today's guest, Nathalie Occean, Chief Operating Officer for MedHaul, a healthcare tech startup based in Memphis, Tennessee, which essentially connects healthcare organizations to specialized transportation providers to aid patients with major mobility difficulties. With experience in academic medical centers and Healthcare Administration, Nathalie quickly realized she ha...

Send us Fan Mail Meet our guest, Dr. Shawn Griffin, President and CEO at URAC, Washington DC. URAC is an accrediting organization that verifies the quality of healthcare organizations throughout the industry. Dr. Shawn is also a Family Physician with a background in the role of Chief Medical Information Officer and experience creating quality improvement projects. In this episode, I sit with Dr. S...

Send us Fan Mail Introducing Dr. Pringl Miller, a General Surgeon, also with a Fellowship in Hospice and Palliative Medicine, as well as Clinical Medical Ethics. Dr. Pringl is the Founder and Executive Director of Physician Just Equity, an organization created to help empower doctors through complex work conflicts. In this episode Dr. Pringl discusses the problem of physician inequity and maltreat...

Send us Fan Mail Meet today's guest, Jessica Neyer, VP of Strategy for Mend, a telehealth company.  Jessica has a background also in Pharma Sales and Health tech. The focus of her work is the patient journey, how it interacts with the practice of the physician and the organization as a whole. In this episode, Jessica highlights the role of teamwork and diversity of ideas in innovation, as wel...

Send us Fan Mail Introducing today's guest, Dr. Lisa Herbert, a Family Physician, and an Executive leadership coach for transitioning healthcare professionals who want to move from clinical medicine into healthcare leadership. Dr. Lisa also has a background in academic medicine, and experience supporting organizations to internally develop leadership programs. In this episode, I talk with Dr....

Send us Fan Mail Meet today’s guest, Alan Dial, the President of StaffDx LLC, and a labor productivity subject matter expert. Starting with a career in the military in a nuclear power program and nuclear engineering, Alan later gained experience with Quality Assurance, from where he moved into the Healthcare sector. In this episode, Alan describes how healthcare has lagged behind other industry se...

Send us Fan Mail Meet our guest, Dr. Brent Jackson, the Vice President/Chief Medical Officer at Mercy General Hospital, a Dignity Health Facility in Sacramento, California. Dr. Brent had been a Practicing General Surgeon for 15 years before moving to administrative roles. In this episode, I sit with Dr. Jackson and discuss the healthcare industry in regards to burnout, the importance of taking tim...

Send us Fan Mail Meet today's guest, Akinwande Oshodi, the current President and Founder of the Avery Group, a management consulting firm based out of the Atlanta natural area, with a mission to break barriers and enable success. They work with the CDC in the Program Management Office (PMO) support work including strategic planning and the Department of Veterans Affairs to modernize their ele...

Send us Fan Mail Introducing our guest in this episode, Laura Marquez, who is currently the Assistant Vice President of IT Applications at UConn Health, overseeing electronic health records, business applications, and business intelligence. With a Master's Degree in Healthcare Administration, Laura had taken interest in a Clinical Informatics course which started to build her passion in that...

Send us Fan Mail Meet today's guest, Merritt Mckenzie, a health care executive who is passionate about growing and scaling organizations through personnel development to impact patients, families, and the community. With over 26 years of experience, starting as an occupational therapist, then a certified hand therapist, Merit later moved into leadership roles including running a sales organiz...