Every Conversation Counts

Welcome to Every Conversation Counts! In this episode of Every Conversation Counts, we’re joined by Richard Tudor-Thomas - leadership facilitator, operational excellence specialist, and ECC Associate. If you're leading change, navigating uncertainty, or trying to get the very best from your people, this episode is for you. Drawing on more than 20 years of leadership experience across retail, the m...

Welcome to Every Conversation Counts! This episode features our fabulous Every Connection Counts associate Kate Pheasant, facilitator, coach, and communication specialist with over 25 years of experience helping people better understand themselves and others. Listen to this episode if you’ve ever avoided a difficult conversation, struggled to speak up, or wondered why people communicate so di...

Welcome to Every Conversation Counts! In this episode of Every Conversation Counts, we’re joined by Talia Lazarus, sports presenter and host of the I Got Back Up podcast, whose life changed in an instant following an accident that left her unable to walk. What followed was a journey of rebuilding in every sense. From re-learning how to walk in her mid-twenties to running the London Landm...

Welcome to Every Conversation Counts! In this episode of Every Conversation Counts, we’re joined by Mark Matthews, better known as The Crisp Guy - an entrepreneur, leadership speaker, and mentor whose story challenges conventional ideas about strength and success. Mark built a thriving IT business, only to experience devastating betrayal that forced him to rebuild both his company and his identity...

Welcome to Every Conversation Counts! In this episode of Every Conversation Counts, we’re joined by Emma Oldfield - sports presenter, creator, and host of Game Face Off - for a raw and powerful conversation about resilience, storytelling, and purpose.  With over six years’ experience across BBC, Channel 4, and SkyShowtime, Emma has built a career at the intersection of storytel...

Welcome to Every Conversation Counts! When Jonathan Bracey’s son George was diagnosed with a rare genetic condition - Mosaic Variegated Aneuploidy (MVA) Syndrome - his world changed overnight.  What began as a desperate search for answers became a powerful mission: to connect, support, and give hope to other families facing the unknown. In this deeply moving conversation, Jonathan speaks...

Welcome to Every Conversation Counts! In this episode of Every Conversation Counts, Emma sits down with Michelle Hartley, MD of People Sorted and an experienced HR and culture specialist who has helped organisations across industries build resilient, connected, and values-led teams. Michelle brings a wealth of insight into how people thrive in hybrid and evolving workplaces, and she shares ho...

Welcome to Every Conversation Counts! In this episode, we sit down with Iain Stevenson-Wood, People Director at Neilson Active Holidays, to explore what it really takes to lead, inspire, and connect in fast-moving environments. Iain shares how conversations become the glue that holds dynamic and distributed teams together, whether that’s building loyalty in competitive industries, supporting...

Welcome to Every Conversation Counts! In this episode, we’re joined by Bryony Page MBE – Olympic medallist, and one of Britain’s most decorated and resilient trampoline gymnasts. Known for her grace under pressure and honesty about the mental side of elite sport, Bryony shares what it really takes to stay grounded at the top. We talk about fear, failure, and finding your values – plus the mindset...

Welcome to Every Conversation Counts! In this episode, we’re joined by Cheryl Jackson, a senior people leader with deep expertise in learning and development, leadership, talent management, and organisational development. Cheryl explores the power of coaching, the importance of psychological safety, and the stories we tell ourselves. She shares insights on human-centred leadership, self-worth, and...

Welcome to Every Conversation Counts! What does it take to lead with purpose in a world that’s constantly changing? In this episode of Every Conversation Counts, we sit down with leadership expert, adventurer, and global speaker Caspar Craven to explore what it really means to set bold goals - and achieve them. Caspar brings a unique perspective, shaped by experiences as diverse as...

Welcome to Every Conversation Counts! In this episode, 7-time Emmy-winning comedy writer and humour strategist Beth Sherman shares how her journey from stand-up stages to writing for shows like Letterman, Leno, and Ellen shaped her mission to help businesses communicate better through comedy. Beth dives into the conversation that changed her perspective, why humour builds trust and conne...

Welcome to Every Conversation Counts! In this episode of  Every Conversation Counts , we’re joined by the brilliant Taylor James, host of  The Waffle Shop , the #1 podcast on music and mental health. Taylor has created a space where open, honest conversations thrive, welcoming huge guests like Ed Sheeran and Sean Paul to share their stories. But today, Taylor is in the hot seat. He opens...

Welcome to Every Conversation Counts! In this episode, we welcome Owen Atkinson, a renowned vet with extensive global experience in the dairy industry. Owen is celebrated for his passion, deep knowledge, and ability to make complex topics accessible. As an expert in simplifying the intricate world of cattle, Owen joins Emma to discuss the crucial role of effective communication in driving lasting...

Welcome to Every Conversation Counts! In this episode of  Every Conversation Counts , host Toni Jennings sits down with Rick Hollis, Customer and Business Excellence Director, to explore the power of fostering meaningful conversations in the workplace and beyond. Rick dives into the importance of active listening and asking the right questions to create authentic and productive interactions....

Welcome to Every Conversation Counts! In this episode, we welcome Taome, an expert in early talent development, to explore the unique challenges facing today's graduates as they enter the workforce. The conversation begins with a powerful story from Taome about a transformative experience that shaped her career. They then delve into the competitive job market and discuss why 43% of graduates leave...

Welcome to Every Conversation Counts! In this episode, we welcome Grace Miller , Head of Failure and Experimentation at Flight Studio for Steven Bartlett & The Diary of a CEO podcast. Grace is a captivating speaker who illuminates the vital role of embracing failure and fostering a culture of experimentation. With her unique blend of insight and practical wisdom, Grace discusses how to tr...

Welcome to Every Conversation Counts! In this episode, we welcome Jo Stimpson, a professional mindset and leadership coach specialising in neuro-coaching, NLP (neuro-linguistic programming), and CBT (cognitive behavioural therapy). Jo shares her expertise in helping individuals overcome obstacles, break unhelpful behaviour patterns, and achieve life-changing goals. Learn from her unique approach t...

Welcome to the first episode of Every Conversation Counts! In this pilot episode, Emma and Toni, the podcast’s hosts and founders, introduce themselves and share the inspiration behind launching this new series. What to Expect: Who We Are: Get to know Emma and Toni as they discuss their backgrounds, experiences, and what motivated them to start this journey. The Power of Conversations: Hear person...

Welcome to Every Conversation Counts! Hosted by Emma Sedgwick and Toni Jennings, this podcast dives into the transformative power of conversation and offers practical tools to build stronger, more meaningful connections. Throughout the series, you’ll get to know Emma and Toni on a deeper level as they share the conversations that have significantly shaped their lives. They’re not going on this jou...