Matthew Whitaker and Spencer Sutton

Evernest Property Management Show

Business EN ↓ 195 episodes

If you're a property manager looking to scale your business beyond 300, 500, or even 1,000 doors, you've come to the right place. You might be asking - Is it worth it? How do I do it? Where do I find the money? What about the people? Trust us, we've made every mistake you can think of...then we made some up. Listen in as we describe what worked and what didn't on our journey from 300 to 3,000 houses.

Be sure to visit the podcast's website and support the creator: www.evernest.co

Author

Matthew Whitaker and Spencer Sutton

Category

Business

Podcast website

www.evernest.co

Latest episode

Nov 9, 2026

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Episodes

Episode 95: Supercharged ChatGPT For Your PM Marketing 28.08.2023

The world of AI is constantly evolving, and we haven't even understood the BEST ways to utilize it so that the results are benefiting us on a regular basis.  In this episode, we will walk through three little-known facts about ChatGPT (and the best prompts) so that you can supercharge your marketing efforts.  =================================== Connect with Matt and Spencer at Evernest:   Evernest...

Episode 94: Leading People? You Must Get These Six Things Right 21.08.2023

As you grow your property management company and begin to hire great people to help you, one thing that changes is your responsibility. You move from doing the work to leading your team. In this episode, Matthew walks through the six things you should be focused on from an organizational and personal leadership priority. =================================== Connect with Matt and Spencer at Evernest...

Episode 93: 5 Principles You Can Build Your Company On 14.08.2023

When you've been in the business long enough, you begin to recognize patterns that either contribute to or detract from your success. In this episode, Matthew walks through five principles (out of 25) that he's developed since 2008.  =================================== Connect with Matt and Spencer at Evernest:   Evernest.co Visit the Podcast Website:   300to3000.com Email the Show:   podcast@ever...

Episode 92: Using ChatGPT to Supercharge Your Marketing 07.08.2023

In this follow-up to the podcast about creating videos for your property management business, Spencer walks you through the Evernest process to come up with great ideas and execute them. We all know that ChatGPT is only as good as the prompts you give it.  Spencer will discuss how you can make the most of ChatGPT for your business. =================================== Connect with Matt and Spencer...

Episode 91: Toxic Company Culture and What To Do About It 31.07.2023

There's nothing more limiting to reaching your company goals than a toxic work environment. It contributes to employee churn and overall dissatisfaction  with the work environment. In this episode, Spencer walks through signs that you may have a toxic company culture and what you can do to change it.  =================================== Connect with Matt and Spencer at Evernest:   Evernest.co Visi...

Episode 90: 3 Essential Ingredients To Scaling Your PM Business 24.07.2023

Growth always sounds sexy, but it's a lot of hard work. In this episode, Matthew and Spencer walk through what they've discovered along the road to 25,000 properties. You need to avoid a million pitfalls and get at least three ingredients right as an entrepreneur if you want to reach your door goals.  =================================== Connect with Matt and Spencer at Evernest:   Evernest.co Visi...

Episode 89: Five Reasons You Should Be Marketing With Video 17.07.2023

In this episode, Spencer discusses the five reasons every property manager should be marketing with videos. There is so much opportunity to become a market expert and set yourself apart from the competition. Tune in to listen to Spencer's top five reasons you should start with video today! =================================== Connect with Matt and Spencer at Evernest:   Evernest.co Visit the Podcas...

Episode 88: Leadership Lessons with Tra Griffin 10.07.2023

Matthew welcomes Tra Griffin on this episode to talk about the leadership lessons he's learned after over a decade of leading people in the military and in the private sector. Tra has served as Evernest's COO and currently leads the entire Property Services division of the business.  =================================== Connect with Matt and Spencer at Evernest:   Evernest.co Visit the Podcast Webs...

Episode 87: How Do You Respond to Disappointing Setbacks? 03.07.2023

No surprise here; growing a property management business and steering a team comes with its share of bumps in the road. So, the big question is, "What's the best way to tackle these setbacks?" Dive into this episode where Matthew Whitaker shares three key lessons he's picked up on navigating these hurdles. Plug in and discover how to put these into practice for your growing business today! =======...

Episode 86: Leadership Lessons From Gray Hall 26.06.2023

In the past 7 years with Evernest, Gray Hall has held almost every conceivable position on the operations side of the business. In this episode, Matthew and Spencer find out what are some of the biggest leadership lessons Gray has learned over the years being part of a fast-paced company and wearing many different hats. =================================== Connect with Matt and Spencer at Evernest:...

Episode 85: Using Technology to Power Your Property Management Business 19.06.2023

In this episode, Matthew and Spencer welcome our fantastic panel line with Matthew Kaddatz, Ray Hespen, and Stephen Carrol as they discuss how to optimize your property management processes and prepare your company for sustainable growth. If you're still managing your property management business like it's 1999, it's time to revolutionize your approach with technology. In our webinar, "Using Techn...

Episode 84: Winners Pay Attention To Results 12.06.2023

Spencer and Tra explore the final dysfunction in Patrick Lencioni's "The Five Dysfunctions of a Team": inattention to results.  Objectivity is crucial for effective decision-making and driving positive outcomes.  Inspired by high-performing sports teams, our organization emphasizes a collective focus on winning. To achieve a highly functioning team, trust, healthy conflict, commitment, accountabil...

Episode 83: You Can't Grow A Team Without Commitment and Accountability 05.06.2023

Join Spencer and Tra as they dive into the third and fourth dysfunctions outlined in Patrick Lencioni's fable, "The Five Dysfunctions of a Team." Within your organization, the absence of clarity and buy-in can be attributed to two prominent behaviors: seeking consensus and craving certainty. This strong inclination towards unanimous agreement often leads to unnecessary delays and immobilizes the t...

Episode 82: Trying To Build A Great Team? Trust And Conflict Are Essential 29.05.2023

Join Spencer and Tra as they explore the first two dysfunctions from Patrick Lencioni's influential book, "The Five Dysfunctions of a Team." Learn to recognize the absence of trust and fear of conflict, two dysfunctions that can derail teams by promoting invulnerability and artificial harmony. These barriers hinder your company's ability to dominate the market and industry. Don't let these dysfunc...

Episode 81: Issues That Keep Us Up at Night 22.05.2023

In this episode, Matthew and Spencer dive into the things that keep Matthew awake during the various stages of company growth.  Within each growth milestone (0 to 300, 300 to 1000, 1000 to 3000, and 3000 to 15000), Matthew shares how the struggles with these three pivotal categories: employees, cash, and clients.  Join us as we uncover what specifically kept Matthew away in each milestone and the...

Episode 80: Processes Built for Profit with Peter Lohmann 15.05.2023

In this episode, Matthew and Spencer share valuable insights on how to establish effective systems and processes for your property management company, with the help of industry leaders Peter Lohmann, and Graham Robinson. Well-designed processes are critical to excelling in property management. Without them, managing properties can quickly become overwhelming, leading to high stress levels and ulti...

Episode 79: Do You Have The Right People To Grow Your Company? 08.05.2023

Have you been wondering if you have the right people on the bus?  In this episode, Matthew and Spencer share practical insights on how to identify and retain the right people for your company's success. When evaluating your employees, you must determine if they are a core value fit and the EOS model's "people analyzer," which includes the GWC framework.  According to this framework, an employee mu...

Episode 78: Your Business Hierarchy of Needs 01.05.2023

Let's face it, once you begin and grow your property management business, you begin to realize there are sooo many things that need your attention! Not to mention all of the things that you haven't discovered yet that  will need your attention. In this episode, Spencer walks you through the Business Hierarchy of Needs that was discussed during the NARPM Broker/Owner conference in San Diego.  He al...

Episode 77: How We Signed Up 500 Doors In January 24.04.2023

In this exclusive webinar episode, Matthew and Spencer provide valuable insights on how to establish a robust sales team for your property management company. They are joined by industry experts Brad Larsen, Maya Madden, Jordan Muela, and Trey Schaefer, who will share their extensive knowledge and experience to help you build a killer sales and marketing team.  Discover effective strategies on how...

Episode 76: 5 Website Mistakes Property Managers Make 17.04.2023

In this episode, Spencer welcomes McKenna Keller and Kayleen Cohen, our Content Specialists, to share the five mistakes property managers make on their websites and how to fix them. Tune in to learn the five items that can help your website's SEO and user experience to attract and convert more leads as your business grows. =================================== Looking to scale your property manageme...

Episode 75: How To Buy or Sell a Property Management Company in 2023 10.04.2023

Join Matthew and Spencer in this special webinar episode as they dive into the complex world of buying or selling a property management company, along with their guests Josh Heintz, Misty Berger, and Steve Brown. Misty and Steve also share their experience of selling to Evernest and joining the team. In this special episode, the panel discusses three crucial topics: understanding the current state...

Episode 74: Want To Hire "A" Players? Look For These Characteristics 03.04.2023

Over the last 15 years, our team has expanded from 30 to over 400 members. In this episode, Spencer reveals the key characteristics you should seek when recruiting new team members. By asking the right questions during the interview process, you can identify A-Players who will help take your organization to the next level. Don't miss out on this insightful discussion! Tune in now. 🎧 =============...

Episode 73: 5 Factors That Could Decrease Your Property Management Company's Value 27.03.2023

If you're planning on selling your property management company in the future, you'll want to ensure that it's worth as much as possible. In this episode, Spencer and Matthew discuss five key factors that could be decreasing the value of your business. Tune in to hear what they are and what you can do to turn things around.  =================================== Register for the NARPM Broker/Owner Co...

Episode 72: 3 Tools We Use To Close More Doors 20.03.2023

In this must-listen episode, you'll discover three tools we use that can help make your company's door count higher. We'll discuss how they've worked here at Evernest and ways you can implement one or all of them right away. Don't miss out on this game-changing opportunity to take your business to the next level. Tune in now! =================================== Exciting Opportunity:  Evernest is o...

Episode 71: The Hard Things About Hard Things 13.03.2023

In this podcast, Matthew and Spencer discuss their key takeaways from Ben Horowitz's book "The Hard Things About Hard Things". The book provides valuable insights on the challenges of building and running a startup, and Horowitz shares hard-won advice on managing technology companies.  Listeners will gain insights into his struggles and triumphs, and learn how to apply his lessons to your own star...

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